Quick and efficient purchase Brandy was very helpful and professional

05/11/2024 13:04:59

I am telling truth owner that buys the cars is only using them to demolition derby refuses to sell interior parts that will be scrapped anyway this guy is a loser he thinks he's a racecar driver LOL.I have found him rude arrogant over charges for parts the only difference in the price mowery charges and a new part with warranty they changed more. .

jeffrey marquis

09/15/2023 06:55:29

Purchased a rear differential for a 2013 rogue on 12/3/18 and had it shipped to me at a cost of $362.38 after been reassured that theirs had been tested and was definitely good.I finally got the chance to get it installed today 1/9/19 so roughly a month and 6 days. upon inspection, before install, I noticed that the diff was not only noisy but also felt like it was binding when turning by hand. i called them before installation and again was reassured that it had been tested.Absolute lie!! After installing(nightmare!!) I drained the little bit of remaining fluid out before re-fill and watched a chunk of something come out with it. was able to blow several chunks of what appear to be diff teeth out with an air hose afterwards. 7 or so hours to install, i go for a drive and and sure enough the diff is busted internally, binding,grinding,etc was informed that because it was over 30 days i was stuck with it! Never again! CROOKS!! This review will be deleted as soon as they step up to the plate and do the right thing. issue my refund!!

Tony Romero

01/10/2019 21:49:00

Middle of the road yard, prices were good, yard was a mess, very filthy office, no extra charge for credit card over the phone, description of parts wasn't the best. If you want painted pody parts I suggest you look at them before purchasing if your can, mine were in worse shape than described even after very specifically asking about paint condition. Also, can be very difficult to get ahold of the office over the phone.

Kaiser Anonymous

10/12/2021 17:20:05

Not willing to $ match & difficult staff. I purchased a jack $16 with my tap&go on cell phone, jack was used old most likely sitting for years; then found that's how much jack cost new. Went back next day asking if they'd price match or lower, they're unwilling to budge. I asked, how could they justify charging same price for an rusty old used jack sitting for years? Decided to make another purchase, this time they refused to accept my samsung pay! She said "I'm uncomfortable using that form of pay". I mentioned that's how I paid yesterday, she agreed but stated she wouldn't accept this form of payment, that it made her uncomfortable. I asked, "how does it make you uncomfortable? Do you think the payment isn't going through? That the company isn't getting the money?" She said "no we got the money". I asked, how is it you took samsung pay yesterday but you won't today? She said "that's not what we got the machine for, credit card only". I just paid in cash. No reason to be so difficult. What if I made a major purchase in the thousands? You'd refuse all that money only because I'm paying with my phone? Not very wise, pride comes before a crash.

E S

05/29/2019 15:09:45

They have better things to do then deal with customers it seems.

Timothy Smith

10/03/2023 06:16:14

3 stars only because they don’t let you roam the yard ( which is half the fun ) but I know it’s the injuries that they worry about. Staff were nice and friendly.

Steven Sheley

05/27/2022 18:56:40

Sold me a perfectly good car battery for 20 bucks, the auto parts stores wanted 200 bucks! Great deals and will sell it too you through the front window!!

Erika Nguyen

02/20/2021 01:42:48

I'm sorry to say everything I had priced out was the same price or higher if I had purchased it new. I can't justify paying the same price when the merchandise is sitting sometimes for years & used, but it's priced as if it's brand new.

Knowledge applied is wisdom

05/28/2019 17:07:03

Stop in for tires on occasion, the 2 most recent were practically brand new and they were done in a matter of minutes. Low prices Is definitely a plus too!

Laura Downs

01/27/2018 01:42:42

All I am going to say is I was treated good and enjoyed working with them on my junking of a auto

Craig Wittbecker

06/09/2021 06:06:13

My daughter boyfriend got an alternator from them for her daughter wasn't any good try to get it replace

Jim Wagner

09/24/2021 23:37:45

Very professional, delivered differential to Rockford 2 hours after it was ordered. Much appreciated.

Guaranteed Auto

08/17/2020 19:03:47

Terrible customer service. Gave me complete run around. Go to Rockford Auto Parts totally professional!

Kathleen Maloney

01/12/2021 23:14:50

Was gave a price for my junk car so I told em to come get it when I went to get the check and deliver the title they said a lower price I don't know how you can yell people one thing and pay another very rood and unprofessional i wont be doing business with them again

Randy Lincicum

04/20/2016 00:42:18

called to see if they had a part, rude, no customer service skills, just hung up phone.

Josh Flores

08/25/2021 17:06:31

Great but don't have my part in there yard no big deal

Darin Meighan

01/14/2021 21:59:12

On highway 20 I witnessed a black truck with an mowery auto parts advertisement throw a plastic water bottle out their window. I’m not sure I would support a business who doesn’t support our planet.

echo taylor

09/24/2020 20:27:37

BAD CUSTOMER SERVICES. NEVER ANSWER THERE PHONES . SEND US A PART MISSING A PLUG AND BRANDY SAID THERE IS NO RETURN POLICY. THAT SHE WAS GOING TO CALL ME BACK THE SAME DAY NEVER DID. WORST EXPERIENCE EVER.

Sortos Auto Sales Inc

02/03/2017 18:34:54

They always go above and beyond making sure we are taken care of !

TL Auto

07/09/2021 19:38:36

Good service but pricey for used parts.

David Ihus

03/29/2017 20:54:57

What I asked for was available. In and out quick

Sheontay Bualice

10/06/2022 19:14:04

Good place but metal prices are so low

Robert Charles

12/11/2018 23:35:53

Was looking on website for parts not not find it here but they were very helpful

Terry Bouchez

11/19/2019 14:14:13

Very fair prices for parts.

John Lincicum

10/28/2022 09:48:02

Got parts quick and reasonable prices

Terrence Schnoor

11/12/2020 18:31:05

Friendly service and priced right!

barkauspat

01/18/2018 20:24:22

It's good.. That's WHY I go there

David Clark

12/17/2020 17:13:00

Inexpensive great service

IGNACIO MEDINA

03/25/2022 21:27:57

Always great Tom is always so helpful

Roger Bendorf

10/19/2019 14:15:10

Address:	686 N Van Buren Ave, Freeport, IL 61032
Phone:	+1 815-599-0480
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 87 Reviews
ZIP Code:	61032
Open Hours:	8:00 AM - 5:00 PM

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		8:00 AM - 12:00 PM
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Mowery's Auto Parts JunkYard in Rockford (IL)

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