What clients say about M&M Tire and Auto in Sauget (IL)
Tire side is 5 stars+. Always fast, great prices and come w a good warranty for a small extra fee.
However, today was the first time scheduling service (just an oil change) and it was lifted for TWO HOURS while they waited on oil. Never mentioned to me before draining it that they were out of the oil I needed. And never updated me til I came to that side of the shop asking why my car was still raised after an hour and that’s when they decided to tell me there’s no oil for it and they’re waiting on delivery. Was told then that it would be 3 minutes, yet the oil wasn’t delivered for another hour after they told me 3 minutes. Will never come back to their service/repair side. Was a huge waste of my time.
I don’t want this to reflect on the tire side tho. They’re excellent and I will always come here for tire needs.
This place should be considered a landmark!!! Although a new owner got the shop more than 10 years ago, the service, tire selection and prices are more than enough to make me skip some of the other tire shops just to come to M&M. Tonight I was able to get in and out with two tires installed. Noah did an excellent job, and was quick…!!
Really 1 star out the gate but...
Will probably be 5 stars once the 1 outa 4 tires we bought blew out due to side wall holes. The wife & I ain't real sure how we got as far as we did .
But cheap cool nice quick
I found M&M Tire Service on a humbug but I'm glad I did I'm leaving from St Louis going to the east side and finding what I need customer service is fire 🔥 from inside to outside everybody is on point ☝️ I do recommend if you need some help check out M&M Tire Service in Illinois.. they on fire 🔥 you heard me!!!!!
Jimmy and his crew are very helpful and mindful regarding everyone and their situations. My favorite local tire shop. They’ll absolutely take care of you.
The best place to go hands down for used or new tires they are courteous they are friendly and they are fast and will not rob you! Do not waste your money at Walmart there you get horrible customer service and are paying for what they want to stock in their stores. Anybody here will take care of you without a problem and with a smile on their face!
They post a comment on the wall about the time. Well they wasted mine. Wanting to buy a set of aftermarket rims. So I stopped by on Saturday to be told they were closed when it was clearly open. Come back Monday. Went back Monday and asked to look at the rims they have. Guy acted like he was scared. Felt like I needed a background check to see them. Then he changed to we dont have any 16s .So why wasnt i told that Saturday. This isn't the way customers should be treated. I came there to spend money what most businesses would like.
Will go somewhere else.
I called before I came. I know my tire size so I asked the lady on the phone. Did they have my tire size she told me to hold on and then she got back on the phone and told me yes they have my tire size. I drove all the way there waited a hour in my car till they call my name got into the bay. Waited another 20 minutes while the guy looked for a tire for me just for him to come back and tell me that they don’t have my tire. So the women that be answering the phone, they don’t know for sure if they have your tire in stock they lie and just tell you they do then you get there and this is the result. I left without a tire and time wasted.
First time going. Tire went bad on my long drive home from work and I stopped. They were very friendly and very fast. I will absolutely recommend if you are in the Cahokia area and are in need of tires.
Always quick, affordable, decent used tires for whatever vehicle I may be driving. Top notch service, everytime. Love, love, love this place and prefer it over any other tire service shop, hands down!!
Had one of our tow trucks blow a tire 90 miles from home. They brought it in, when they were busy and fixed it within 30 minutes. Saved the day. Great business!!
BBB is called. Yall selling bad tires, lying about it, won't do nothing about it. Don't go here. Paul don't want to face his customer so he hide upstairs. Bad business man all the way. Don't go here go somewhere else NOT HERE. BBB on it. Video coming soon.
Went here yesterday at 530 and they told me I had a bent rim and they couldn't help me. To find out no it was the front driver tire and it only got worse now I can't drive it and don't know how to get a tire! Never will go to this place again!!! Get people that know what there talking about!
I went in to get a tire plugged. I thought it would take a long while after checking in because there were already people waiting around, but I got seen and taken care of pretty quickly. It didn't cost too much either.
Marco has done an outstanding job changing out my tires. Every common girl question I asked was answered on point. He was very patient with me, very informative, and great overall customer service. Not very day is a good day, we are all human; however, Marco made my day even better I tell you that. Please tip if you’re able to because that shop has an amazing morning crew. Thanks to Ethan and jimmy and all the other workers!! Very nice, great conversations with everyone. Just thank yal for helping a girl out!!
I never had a problem here in the past but the new owners have some explaining to do. I go in with a bubble in my tire tell them I need a used tire for the driver front they inform me that they don't have any that they just have new ones, ok that's fine no problem. They tell me it will be $110 for the new tire. Ok cool let's do it. No they come back saying $220 and I'm like what I just needed one tire thr drivers front. Ok we'll get that taken care of for you sorry about that, still all cool until I get home and find out they put the bubbled tire on my passenger side that I never told them to even touch now I guess thinking i wouldn't notice so they can turn around and sell my tire for $40-$60. Ridiculous. I will never be back and will let all friends and family know to never go here.
Best place and great prices. I had my tires put on and out the door so fast! Just the most wonderful customer service😊 Thanks guys for everything! My car is rolling better than ever.
Fantastic service. Very short wait time, got me in and out quickly. Receptionist was very nice, service Tech was very nice and also efficient. Went the extra mile to make sure my flat was totally fixed, and even got me a good deal on the price. Would definitely recommend
Good comparable prices. Apparently my tire size is hard to find though. Wait time wasn't bad but guy doing my tires this last time just wasn't working. Usually I get great service though
Had a tire going down while traveling through St Louis on the 270-255 bypass. Got me in and out in less than 20 minutes.
I wanted to wait to post the review to be sure that the repair held. 1500 miles later, no leaks!
My wife turned me onto m&m. It's quality work. It's not west county but who cares!! The shop is a mess, doesn't mean that they don't do good work!!! Good people , good service at a good value. It's a go to place for tires. I drive for a living and tires are a very high priority. ( I have 35k miles so far in 2022). Need a tire repaired, M&M. Never had to wait more than 15 or 20 minutes to get in.
Love this tire place! They are quick, do a fantastic job, and what other place lets you watch and walk around inside while they work on your car! Decent pricing on what they offer plus its the only place i know of that welds cracked rims! I recommend this place to everyone.
Really good prices on used tires. The people are always very professional. For me if you need a quick tire to replace a damaged one that is just about the same quality as what you have on the car which will enable you to just wait till all of the tires need replaced rather than putting one new tire on the car. Today I actually bought $130 tire for 50 bucks used and was doing cartwheels all the way home LOL
Hands down the absolute Best place on either side of the river to get tires for your car truck suv. One of the only places around that can change a tire on a rim bigger than 24 inches too. So before you take your money to Walmart or firestone or any of the other big box stores give this family owned business a chance you won't be disappointed.
Was in the shop today December 14, 2018, and have to give a shout out to the gentleman that changed both my front tires. He was quick and professional. Pointed out that I have some other issues going on, and I really appreciate that being I am disabled!
The shop is nice, professional and everyone is really friendly. I was in and out super quick!! Was here 6 months ago for rear tires and knew exactly where I would come for the front!!
Thank you for great customer service!!!
#customerforlife
#positivereferral
The guy working the counter seemed agitated but he was very helpful. Got a good tire for less than I was quoted from the competitors I called. Only issue I had was my price jumped $7 from the quote on the phone. I'm pretty sure I've had the same worker before and he's always very nice.
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