What clients say about M & J SALVAGE CORP in Caseyville (IL)
I do not recommend doing business with this company. I bought a car from them that was supposed to have damage only in the rear. However, when I went to pick it up, the front bumper and the grille were also damaged. It looks like they move the cars with forklifts and don’t really care if they cause additional damage. Very disappointing experience. cost me additional thousand dollars to fix the car.
DO NOT GO TO THIS PLACE! Unreliable, dishonest and just flat out disrespectful! I bought a car here January 22nd, and it’s been pure hell since then! I was sold a car without an inspection then they begged me to get it inspected that same day which was the first red flag because a couple days after having the car the check engine light came on. I called and explained what was going on, brought the car back up there the next morning for them to fix the issue. I sat there for 3 hours while they “fixed” the issue and later that day the check engine light was back on. I called the following day and was told by the young lady at the front desk claiming to be the manager that I needed to bring the car up there the next day to get fixed. They kept the car for a week to turn it off, got the inspection and then gave it back to me knowing the check engine light was gonna come back on. What is even more crazier is after I got the car back I found a purple punch 16% ALC with lipstick all over it in my backseat cup holder so not only did they have god knows who in my car but they are also drinking and drinking!! I called them today the 16th and told them I was coming to return the car. They refused to give me my money back even though it’s been less than 30 days!!
I truly wish I just took my 2,500 to a REAL dealership and skipped this place!!! The ladies at the front desk have no respect and are just flat out LAZY.
I WOULD NOT RECOMMEND THIS PLACE TO ANYBODY AND HAVE ALSO FILED A REPORT WITH THE BBB.
BEWARE TOO THEY DO NOT REQUIRE INSURANCE OR ANYTHING!
THEY ARE MONEY HUNGRY AND SCREWING PEOPLE OVER!
Rea unprofessional waited a week and a few days just to get an answer patiently and they couldn't even deliver that don't list item for sale. If You guys are not going to sell them making me waste my time
Amazing service. They do it all! It’s a mechanic shop as well as a junkyard. Great inventory. Friendly front desk, honest mechanics! They were able to fix my car up in a day! Other mechanics were going to take up to double the time and more than double the money! Definitely give them a try! They speak both fluent English AND Spanish.
I blew my motor and called several different shops in the area all of them quoted me over 10,000 for a used motor I then called this shop and they were just as upset with those prices as I was. They told me they could put a remanufactured jasper motor in my truck for under 10,000 and they even towed my truck for me despite some miscommunication with jasper motors and the engine arriving late within 2 weeks they got my truck in and out for under 8000 with a 100,000 mile warranty and Victoria in the office was not only helpful but also very informative which I appreciated. Every step of the way she let me know exactly what the situation was with my truck and where they are in their process
I couldn’t be happier! I had shocks and struts put on my Infinity. I was impressed with their entire operation. The office staff were helpful and very professional. The mechanic or the runner, not sure his title, was very prompt and friendly! I have been in a lot of junkyards, this one is very professional and clean. 5 stars!! I’m not one to rate businesses, but if it’s available on their website, I will give them a great review!
Calling this place for any information will leave you shocked. The lady whom is the phone operator , is non attentive and on top of that. Rude. She answers the phone chewing food constantly. So youll have to wait about 4 minutes until shes done eating to help you. By the time she is done chewing and yelling at you. You would of found the parts elsewhere by then. Customer service here is very low in the totem pole.
Have bought several used tires from them, very helpful and friendly, very knowledgeable, my safari van , engine locked up and getting a quote from them about salvage value, they have several used vehicles for sale too
Great attention to details, Adrian is the one you need to talk about your mechanics needs, best customer service and friendly staff I do recommend this place to do business.
I just went there today because my friend told me he seen a door up there for my truck in perfect shape. I drove up Sunday and they was closed. It says closed Sundays on the building. Okay. Well now I am up here and they tell me no door we closed. I look behind me on the building office and this nice red open sign was just blinking away. Needless to say we exchanged words and I definitely would not recommend anyone to go there. Attitude sucks and just straight lied to my face. Too bad I couldn't no star review them.
Called them on a Friday afternoon - guy who answered the phone looked up the car and part, said they had it but we’d have to pull it off the car ourselves - told him no problem, I’ll be there tomorrow - drove 2 1/2 hours to get there - first guy we talked to directed us to the Mazda section - it wasn’t there - went back to the office - lady in the office said she thought her boss had scrapped it but wasn’t sure - spoke to her boss, he said he didn’t remember - searched the whole lot ourselves, no car - drove 2 1/2 hours home
These guys are great! I had a very long drive, and they were open on a Saturday from a Google search. They answered when I called them. Within 20 minutes from pulling in the driveway, I was on my way back home, even though they were so very busy. They carried my new car door to me and I left. Great place, great service. Very nice people. They ship too, but may not ship some body parts. They also work with freight companies for items etc.
Nice cars but all mixed together and favors Fird, Dodge and foreign vehicles. Great if that's what you're looking for. Didn't ask about prices cause I didn't find anything to purchase.
Had A+++ rating on a door. I got it home cleaned it and found bad bondo work with paint cracked down the hole door. make sure you look over parts really good.
Didn't have what I needed and was still amazing! They told me exactly where to go to get exactly what I needed! I've been searching for days been to 10 different places and because of m&j I finally got it!! Thank you for going above and beyond ?
Although they did not have made and model
i was looking for the woman i spoke with took the time to look at inventory at other salvage yards. She gave me information for the nearest one that had what i was looking for. I was impressed (and grateful) by their willingness to help.
I will not be calling them again, they told me next day delivery and when I called 2 days later they told me the door was no good and never called to tell me.
Great salvage yard and I think its family owned! They let me pull an alarm siren for my volvo. I always pull parts from wrecked cars because if its not damaged chances are its a perfectly working part.
This junkyard is the worst is the area. I would travel the extra distance to not have to shop here.
I got tires and went to put them on my car and they won't fit. I tried to exchange them the same hour for a different pair and they said no returns,money back or exchange.
DO NOT GIVE THESE JUNKIES YOUR MONEY!
These guys here are great went there to get a tranny they had it pulled in a hour and they have a wide selection of car parts and yes the sales rep was nice
Yes, one of the guys is a little brash so put your big girl/boy panties on before you go. He knew what he had, I was there all of 30 minutes maybe and the price for everything was great. He even switched out the seat I bought, while I was there, so I didn't have to tear anything up getting it in and out of my car and I didn't have to do it in the heat when I got home. For the time and money I saved, he can be crabby all he wants.
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