My wife's car broke down on a very busy road and Chuck's towing was amazing! The driver was extremely helpful, they answered my call right away and did exactly what they said they would do. Highly recommend them.
Chucks towing got us out of a major pinch and was extremely friendly! We were 2 hours out of town for a football game, and our car completely died. We had no idea what to do or where to go being so far away. The East Peoria police recommended Chucks, and I’m so glad they did. Tank was the dispatcher who was empathetic and understanding to our situation. They were able to set up for a tow all the way home, a 2 hour drive, at 11pm. Our driver was Mike, and he was extremely friendly and a wonderful guy. What was a nightmare of a night was made so much easier by the staff at Chucks. Thank you so much!!
A Chuck's Towing to the Rescue!
Last night my friend was stranded on I-74 near Carlock. I called Chuck's Towing and was very relieved to find out that they could take payment over the phone. Within an hour my friend was back on the road (a friend picked her up) and her car was towed to a repair shop. It was a great relief to have the car removed to safety and not left on the side of the road. The gentleman that I spoke with on the phone, and who made the drive to rescue my friend was very kind and friendly and really instilled the sense that everything was going to be okay. And it was. Thank you so much.
On August 1st 2025 around 7:30 pm one of their drivers tried to run multiple people off the road. And I was pulling a trailer and ambulance was coming state law says pull over so what does their moron driver do tries to run me off the road and almost caused a accident with myself and the ambulance police were called do not use this company at all period.
Sorry to say but the guys at the where house are great, kind souls, but the male dispatcher( who never have their name) is very rude and condescending im going to have to file a complaint about him.
Chucks towing went above and beyond, and was very reasonably priced. Our new bus conversion overheated in a town next door, and not being from the town, we didn’t know what to do or who to call. Luckily, we were recommended Chucks, and they had the driver out there in 30 minutes. He was extremely respectful and kind, and even dropped the bus off at a mechanic for us. They nailed it! Thank you Chucks!!!
This has got to be the worst towing company in Peoria. They let their drivers drive anyway they want to you can call in and speak with the manager and he acts like he don’t care it’s OK for his drivers to drive however so I would not advise letting this tow company tow your vehicle. It will probably get damaged.
My car got stuck off highway like 20 mins away from exit. They told me 160 it came out to be almost 10 dollars cheaper then expected. I didn't know the exact location. They gave me discount and found it for me. And it took about 30-40 minutes to arrive. This is legit.
Quick, friendly. Was pricey but it was a Sunday and they put my tire on which one of the towing places said they couldn't do (which is crazy bc...were they planning to drag my jeep up their ramp?!?). Highly recommended!
Definitely recommend this company. David was on site in 20 minutes and answered all my questions prior to the tow. He was very friendly and worked quickly. I'm 100% satisfied with this experiencethank you so much!
After waiting five hours for triple A to send a tow I cancelled and called Chucks. They showed up in less than 20 minutes. Extremely professional, prompt, clean, and couldn’t ask for better service. So if you’re ever stuck call Chuck! You won’t be disappointed.
Had to use Chucks this morning to tow vehicle to repair shop. Spoke with David who was the driver. He contacted me with an updated ETA. Was very polite and professional. He confirmed location of pick up and drop and then contacted me after vehicle arrived at repair shop. Very helpful and made certain that the confirmation email receipt was delivered to me. Thank you David for all your help. It was greatly appreciated.
Needed to get my Audi towed for some engine repairs and my shop recommended Chucks Towing. They answered the phone quickly and were at my house in 35 minutes and gave me a clear and simple quote that was very reasonable. Driver was great efficient and prompt. Thank you!
Arrived 20 min earlier than expected and took excellent care of my car. David was great- conscientious, thorough, explanatory, and I felt comfortable riding with him at night as a solo female. Would definitely recommend his service and support!
Ill never forget the time i got arrested for a warrant. About a week later i went to get my stuff out of my car because i couldnt afford to get my car out at that time. I pretty much had my whole life in my car. 75pecent of my stuff was stolen from my car. And ppl that worked there had nooo idea what happen. That was around 6 years ago im still bitter about it to this day.
I was on I-74 just west of Peoria when my car overheated and I needed a tow ASAP. Chuck’s Towing responded quickly and got my car towed to the dealership. They were super friendly and efficient. I couldn’t be more pleased during my unfortunate situation.
While shopping in Peoria I hit a curb and damaged my tire. I'm not from the area and had no clue who to call. They were WONDERFUL. Took care of my car, towed it to the tire place all with a smile and friendly service. Driver was amazing. Made me feel at ease, chatted and was so nice. Made the unexpected damper in my day a little easier to deal with. Thank you so much for great service.
Twice now, Chuck's Towing has been a lifesaver. They were the only tow company to answer their phone in the early morning hours on a Sunday, and they had a tow truck out to us in Chillicothe within about 35 minutes. Great service and reasonable prices! Will definitely call them first next time!
I hit something on the interstate at 10:30PM on a Sunday which exploded the wheel on my car beyond roadside repair. The service I got from Chuck’s towing was quick, friendly, and they brought a flatbed and took care as to not damage my newer car. Thanks a bunch!
I needed a tow on Sunday July 16....they were there quickly. Cody was excellent to deal with. Hope I never need another tow, but if i do they'll be my first call.
12/25/22 6:00am: Wife had a tire blowout in Germantown Hills on her way to work as a nurse. Called Chuck's Towing and Recovery and spoke to a geriatric with a candycane in his mouth. He definitely didn't speak English. I managed to get him to take down my information and agreed to pay double what a normal tow is for 10 miles. Candycaned-mouth senior said it'd be a couple hours.
8:00am - Get a call from one of the drivers (Cody). He said he can come get it, but it's gonna be a few hours.
11:00am - Sent Cody a text asking if he is still available to do the tow. Cody responded, "Yes, I'll be there at 3:00pm."
3:05pm - Sent Cody another text if he would like to meet up and get paid for doing the tow. No response and completely ghosted me for reaching out without performing the service.
This is by far the worst tow company in the USA. I can appreciate it being Christmas and was quite willing to pay your outrageous local holiday rates to have my car taken to the shop. I only pray my wife gets to treat one of your relatives from Chuck's Towing in the hospital with the same level of care you gave her today. I'm hopeful she forgets to put your loved one's oxygen mask on for a day, or gives them the wrong blood type so you feel a little bit of how we do based on your lies and lack of integral services in Illinois. F---------
Super quick to come to my rescue. Very professional and caring. Came to my aide during late hours and seemed to be concerned for my mother in law and I. Fair price. Didn't seem bothered with being called late in the night. Very appreciative of your time and help. Thank you.
My car broke down on a Sunday afternoon. I called Chuck's Towing & Recovery and they had a truck out to me extremely fast. I cleared my belongings from the car and they took care of the rest. Great service and friendly staff at an affordable price. Thank you, Chuck's Towing & Recovery!
I'm so glad I called Chuck's Towing & Recovery, I needed my Jeep towed and I had been waiting over 3 1/2 hours for another towing company. I called Chuck's and they were there in 10 minutes! The technician was professional and friendly. I have saved their number to my phone in case I ever need assistance again. Thanks for the great service!
Great Service. Had two tires go out in Bartonville and needed towed to have them fixed at Costco. Arrived within the hour and got me where I needed to go.
Truck driver was great. Told me a story about how his boss had just done a great thing for him and his family and his vacation. This tells me why the service was great. An owner taking care of his team and doing something out of the norm for his family vacation. No wonder the driver has worked for him for years and goes above and beyond.
Will always call Chuck's for my towing needs.
I believe my service was performed by someone named Mike. Anyways, I called to have my car towed to the shop and they were there within the hour. He was polite, he answered my questions, and we were done in about 10-15 min. The tow price was very reasonable and I was left with a good impression. I will probably use this company again next time I need help.
I'm actually writing this review to thank this business for its honesty, even though I didn't use their service. My vehicle broke down on a bridge...not the best place to be. I had called another company, who indicated they would get their next available person my way. Nearly 45 minutes passed, I called the other company back to check; they said they had no idea when they'd be there, and indicated another 30-45 minutes. I then called Chuck's and they told me it would be at least an hour. I thanked the person at Chuck's for their honesty and found a third company who could come right over. Thank you for being upfront and not leaving me stranded on a bridge for nearly an hour and a half thinking you'd be on your way, soon as the other company was doing. I went with the third company because they were available at that moment, but give this company a thumbs up for sure. I recommend Chuck's if you want to work with honest people, regardless of the outcome. Thanks again, and all the best to your business.
I hit a deer on route 24 in Washington after crying, calling my insurance, other tow company’s, I called chucks. The man who answered the phone said one of his drivers would call me. He called me maybe 10 minutes later and said he would do it himself. It was storming, thunder and lightening (the whole 9 yards) he was prompt and respectful. I was still crying by the time he got there and towed my car back to my home in Eureka. He helped me through the first crash I had ever been in and even reassured me that my car is fixable. All the other tow companies said it would be about 2 hours before they got to me. Hopefully I’ll never need a tow again. But chucks will be the first people I call if I need it! Highly recommend!
My car was impounded for leaving it overnight in a private parking . Ended up paying all my fines to come and see that my door panel was broken by the tow company as they needed to get into my car to put it in neutral . Company didn’t want to admit for their fault .
I recently used Chuck's Towing and had a great service. He came when I was told and called ahead to double check my location. The driver was very nice and helpful and took care of everything and we were on our way. Thank you for your great service. Even though I hope I will never need a tow again I would definitely use there service again without any hesitation.
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