What clients say about After Hours Towing & Recovery in Lakemoor (IL)
I have never despised a company more in my entire life. Not only are they predatory.. the pricing is insane and the women who owns it and works there is rude.
Get your car towed over night, good luck trying to get to get it back at a reasonable time since they don’t open until 9 am.
This is a fantastic towing company. I had a situation where my truck had broken doors with no hatches so the doors would swing open. Unlike other towing companies, this place helped me secure the doors, and towed the truck with ease at a way better price. The lady on the phone was super helpful as well.
Yes, I understand I was parked somewhere I shouldn’t have been. That part is on me. But what is NOT justifiable is being charged $450 for a tow that was less than 5 miles and having my vehicle for under 8 hours.
I was charged $300 for the tow, which included a $50 per day storage fee that started the minute they hooked my car — not even giving me a fair chance to retrieve it. On top of that, they added another $150 for “extra equipment.” For what? Less than 5 miles down the road.
To make it worse, they don’t even open before 9 a.m., which conveniently prevents you from getting your vehicle back sooner and avoiding additional fees. The whole setup feels designed to squeeze as much money as possible out of people during a stressful situation.
This isn’t about accountability, I accept that I shouldn’t have parked there. This is about excessive, predatory pricing that takes advantage of the community.
If you support businesses like this, you’re supporting practices that prioritize profit over fairness. Be aware of what you could end up paying.
This place is fantastic, we’ve used them a few times for towing. Always quick, updates on the process, very friendly. If you’re looking for a tow, this is the place to call.
Absolutely love this place! Danielle was very friendly and helpful on the phone. She even picked my car keys up from my house, so I didn’t have to walk over there in the cold. I even received friendly phone call updates that my car was retrieved and on the way to its destination. Very professional and went above and beyond. Highly recommended!!
10 🌟 if I could. I was looking to move my parents car. The price quoted was the price on delivery. They asked all the right questions to make sure they brought the correct equipment/truck ect for the job. I didn't expect it done on the same day but within hours they were on it & called me halfway to update me (it was a far haul). Donny was not only friendly but I felt went above & beyond. He put the car exactly where we needed it. Everyone (Danielle) was so friendly & helpful. They made a very stressful situation into an easy fix. They will always be my go to & my recommendation!! Thank you After Hours Towing!!
My son got his car towed after recently moving into a new apartment. No sticker yet and $300 cash to get his car back. Plenty of other parking spaces too, so this company preys to make $. For a struggling kid working to just make a living, a warning ticket would have sufficed prior to going to these extreme measures. Cash only is suspicious and I will be reporting them to the IRS. Unacceptable business practices. And no, there isn’t a no parking sign where he parked. (Looks like this business defends bad reviews in form letters). Be prepared for an audit!
Forgot to get the guys name but he towed me (Kwik Serv employee) from Rolling Meadows to John’s Garage in Wauconda. Friendliest guys ever and knows what he is doing.
All I have to say is a not so pleasant situation was turned into a pleasant experience. I made the mistake of parking in the wrong place. Absolutely my fault. There were signs in several locations I just wasn’t paying attention. So unfortunately my car was towed. I was a bit upset in the moment but as soon as I got to after hours towing my whole experience was turned around by Danielle. She was so nice and understanding. I will be using this towing company for any tow needs and recommending them to everyone I know. Thank you so much after hours for taking care of my vehicle.
Towed by After hours. Sign not at entrance of property as required by Lakemoor village code for towing signs. Sign was arranged in the opposite direction of the forest preserve so people would not see the sign. Cash only to make it even more difficult to get your car out and to avoid taxation. Nothing more than a predatory company. Follows the rules to line his pockets but not by the village ordinance of sign location. Property is also not marked private property and has been used by dozens of people in the neighborhood to enter the park for 10 years plus years.
This is a company that preys on people by not putting the signs in locations that are clearly marked, visible or at the entrance. My wife and I took a walk at a local Forest preserve where there's a parking area that everyone has been parking in for years. This is a company that'll wait for somebody to pull in a lot and then tow them immediately without them ever any the wiser because the sign is located out of view. We were only in the forest preserve approximately 30 minutes. Also they only accept cash so They can try to collect money without paying any taxes. When asked why the sign was not at the entrance in Plain view they tried to make up a story that people would run it over. This is just a scam because they could have put the sign to the side of the road At the entrance. $300 to tow it approximately three blocks and have the truck for less than 30 minutes. This left us to walk miles back home with our dog. Just another opportunistic towing company with beyond shady ethics.
I got my truck tow this morning lady at the counter was very friendly and helpful..
Dany the tow truck guy was very helpful give me a lot of info even told he will come back to help me to park my truck on my driveway if I need help....I strongly recommend
The owners are absolutely AMAZING! I have had to use them quite a few times for our vehicles and they have always been wonderful and got the job done quickly and professionally. Highly highly recommend! You won’t be sorry!!!
Fantastic service from this towing company! I was in a tough spot with my car, and they arrived on time, handled everything professionally, and got my vehicle to the repair shop in no time. Lonnie made a stressful situation much more manageable. I highly recommend this towing service for their efficiency and top-notch customer care!
Great towing service. Very knowledgeable and kind people. Definitely would recommend to anybody. They also always have an amazing holiday display, that’s how I found them and knew who to call.
My granddaughter just moved into apartment in Richmond 2week ago she was going to work in the morning and her car was gone she called police ,it was illegally towed by Lonny after hour towing in Lakemoor, Lonny towing claim she had the wrong parking pass on her car they demanded $300 for her to get the car back, The apartment manager told Lonny after hours towing that she has a valid pass ! Lonny’s towing still tried to get $300 from a young adult after they illegally took her car and made her wait 3 hours to get her car back they are scammers and rude they should be charged for stealing her car!!
I would highly recommend After Hours Towing to anyone. They have towed my trucks several times. Great service and awesome people to work with. They are reliable and professional.
Thank you, Lonnie and Danielle!
They were incredibly quick to respond to our inquiry and got the job done much faster than we would ever have expected! Pricing was fair, and they took great care in the handling of my vehicle. Danielle went absolutely above and beyond, was a delight to work with!
Hands down the best towing company around! Prompt service with amazing prices, Lonnie was super professional and there in 15 mins and got me to my mechanic before they closed. Would not recommend using any other company in McHenry county! Best wishes to you guys! Thankyou for all your help!
Lonnie, the owner, is one of the nicest guys I met! He truly wants to help you in any of your needs. He knows what hes doing and takes a lot of Pride in his work. Cleanest tow truck Ive ever seen
Aside from the fact these guys at After Hours Towing had towed my vehicle for being improperly parked. They were nice enough to allow me to chase after the Tow truck for several blocks on foot and they were so impressed by how I kept up with their driver, that they allowed me to reclaim my vehicle before they arrived to their lot. Thank you very much for allowing me the exercise to retrieve my vehicle and at a discounted cost due to my own stupidity. ✌️😎
Great friendly fast service !!! Used them many times for all my towing needs , tire change , battery jump , gas delivery, I highly recommend this company 👍😀
Family owned and operated, which is exactly the type of place that's best to support. Honest and know what they're doing. Everyone fears needing to be towed and meeting that "scary tow truck driver" but they make every experience a breeze. And handle all of the classics like they're one of their own. Highly reccomend!
Super reliable and friendly fast service and is the only company who can tow my lowered cars without damaging them would recommend 10/10.....will be calling again for all my tows
Very fast service, great communication, and friendly. Prices are extremely reasonable. Donny was great, and I have zero complaints! They are my new go-to.
27992 IL-120 Unit 62, Lakemoor, ILRecycling center
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