What clients say about DeCraene's Service Center, Harvard in Harvard (IL)
This a fantastic shop, we have brought many of our personal and business vehicles here over the years. I would trust anything Tony recommends and their prices are always very fair. Only complaint is the parking lot is a pretty small
I fully recommend this shop if there anything like woodstock they will make sure your car is fixed and wont add on any extra charges there great mechanics who are super respectful to the customers and are willing to answers any customers questions I would recommend them a 1000 times over anyone else
I recently had a flat tire in Harvard and received excellent assistance from Decraene's Service Center. The tow truck came immediately. It was a cold rainy night, and the driver, the mechanic and the receptionist could not have been nicer or kinder. I highly recommend Decraene's for their professionalism, efficiency, courtesy and very reasonable fee.
Our family has had multiple vehicles over many years serviced by Tony DeCraene and his stunningly capable team, and we can't say enough about their services!
With each visit I think, "I should write a review so people know there is a mechanic out there who goes ABOVE and BEYOND in every area concerning their vehicle's repair and maintenance!"
So today, when we were once again completely satisfied with their service, I decided it was time to write a review!
It would be hard to find a mechanic as trustworthy, knowledgeable, willing to explain the issues, skilled, proactive in catching potential problems, courteous, and personable as Tony DeCraene!
I shudder to think of the potential circumstances our entire family could have experienced had he not caught the problems and made the needed repairs over the years.
On one occasion my breaks went out in the mountains of Appalachia and I called Tony! He took the time to talk to a mechanic over the phone in order to help me get what was needed for my trip back home!
If it were possible to give more than 5 stars we would!!!
Very honest, they could
have easily ripped us off when in fact it was another smaller problem. We have gone back there with other car and they figured out what was wrong where other places did not.
I have picked up and dropped off several vehicles at both locations and these guys are awesome. Always friendly, smiling, and all around pleasant people.
Best place I have ever taken my car to! The owner (I think it was the owner) was great. He explained what needed to be replaced and why. He has a knack for not making you feel stupid when asking questions. Just excellent customer service and I value that. :)
Tony is absolutely wonderful! He's so patient and kind, even if he's speaking to a non-mechanically inclined person. He's up front with pricing and is very communicative of progress on larger fixes.
I have been getting several repairs to my 2005 GMC Envoy done here I am very happy with the customer service, fast appointment times, prices are reasonable and the service has been great! I definitely recommend DeCraene's Service Center! THANK YOU ALL FOR ALL YOU DO!!!
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