NAPA Auto Parts - Lake Zurich in
Lake Zurich (IL)

I run a local auto repair shop in Lake Zurich. We have been using Napa for years. These guy's are very knowledgeable & helpful with our needs, Steve and his crew go above and beyond. keep up the great work.

Fast friendly service.

Great prices. Hidden in the strip mall. Need better visibility. Informed mechanics

Experienced partsmen! Not some kid trying to sell you something you don't need!

Inventory was low to empty, employee that helps was unprofessional

Sent one of my employees in to see if they would return a battery that was picked up only a few days ago. Battery had not been installed in the truck we decided to get rid of the truck. Rather than simply saying they could not accept the return they laughed at my employee and embarrassed him. As a Lake Zurich Business owner I will never return to this place and will be sure to spread the word of the way you treat customers.

Workers became very rude after I asked a question in something I was confused about

Had lunch with a coworker and then left the restaurant only to discover the car battery died. This NAPA location was within walking distance and they came over to the car to test the battery and verified it was shot. Bought a replacement and they let us use their tools to install the new battery. They were very helpful.

They are always helpful