What clients say about Experience Automotive Inc in Lake Villa (IL)
Well I gotta tell anyone looking for a fair, honest, and competitive pricing, this is the place to go. Mechanics are super knowledgeable and just great people. Thank you, I apologize for forgetting their names, the lady service writer, and tech who did the work, awesome business!
Experience Automotive is my forever repair shop! If I could give 100 stars I would! To say the length that Dwight & Starr went through to ensure their Customer (me) would pay a fair and honest price for my repair was incredible and beyond belief would be an understatement. I will ALWAYS go here, without hesitation or doubt that I am getting excellent service at a fair price. Dwight, Starr and Brian, I cannot say thank you enough for what you did! Sincerely, your Grateful & Forever Customer, Jan Buchanan
I recently visited here for repairs, and I was thoroughly impressed. The mechanics displayed expertise, honesty, and exceptional customer service. They diagnosed and fixed the issues efficiently while keeping me informed throughout. I couldn't be happier with the experience. I highly recommended! Dwight is now my go to guy :)
Gotta tell ya, it's easier to find a good Doctor now a days then to find a good mechanic let alone honest. Just can't say enough nice things about this family owned business.
Just love these guys?
Do not go here they don’t fix what you pay for and they over charge you . My husband have been getting cars serviced here for 8 years untill recently the owners are completely rip offs !!!
Took 2000 xterra with 200,000 miles for brakes, of course brakes were tired after all those miles, the mechanic who fixed them made them feel brand new, and he fixed the wheel studs that were broken, some mechanics wouldn't have taken the time to do that, a real professional in my opinion, highly recommend these people
Recently used them again for my "new" xterra. They did good work and are just nice people. I would recommend them and certainly use them again.
Wonderful local mechanic shop. Great and honest people, great prices. They diagnose issues for free, and give great prices on the repair. Most importantly they'll tell you when something is unnecessary, unlike many mechanics out there that'll try to suck up money from you for every little detail. Great to have it so close, been there a couple of times. 0 complaints.
Such a wonderful couple. Wife is very accommodating and patient. Hubby is nice and pleasant. I went there to fix my head light, he helped me in the rain for free. Without no charge. Am very grateful to him. Thanks again
I HAVE BEEN TAKING MY TRUCK TO Experience Automotive for last 10 years ! They keep my 21 year old truck running.Star is very knowledgeable, Brian my mechanic fixes before replacing.I tend not to want to go any place else!Thank you
Very honest shop they'll be straight up with you about the remaining life of parts whether you can wait on repairs or not. Very good work as well I've never had an issue with them
Diagnosed and repaired my car when multiple chain shops I called said they wouldn’t work on Fiats. They also replaced my tires for cheaper than Discount Tire. Easily my go-to car shop now- thanks guys!
Great small shop. Took my 2005 f250 there and had them clean the turbo and get the variable vines working right along with deleting the egr and a few other things and they were quick and did a great job. Diesels are not easy to work on. Did the work at a good price as well. They also are good at letting you know what's going on. They dont just do things out of nowhere and say it had to be done. They will call you and give full detail of what is happening.
My van is my office. No van, no work. Had a rear brake problem with a bad grinding noise. I was able to get very quick service, back on the road in no time!
This is a professional and experienced place to take your vehicle. They are very committed to doing the best job on your auto. Friendly and also informative of every step they did on my truck. I received printouts and an itemized bill that was very fair in price considering the big job they had to do. Great family and staff!!
very professional. They gave us a honest assessment of what needed to be done to get our car running again, but more importantly they were able to advise on what didn't need to be done. We'll definitely be back.
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