8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
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8:00 AM - 4:00 PM
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At Copart - Chicago North, we make it easy to find repairable salvage cars and clean title vehicles for your needs. Our online bidding process is simple and secure. No matter what your reasons are for shopping at repairable salvage car auctions near Elgin, Copart is the perfect place to find what you're looking for. We are a global leader in online car auctions, and our inventory includes a wide variety of repairable salvage cars in Elgin. Whether you're looking for a fixer-upper or a reliable used car, you're sure to find it at Copart - Chicago North.
Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM
Saturday
Closed
Sunday
Closed
What clients say about Copart - Chicago North in Elgin (IL)
The management here sucks . There is one forklift loading the trucks and the rest of the forklift guys are just cruise around . They should learn from Peking IL copart. There u have an appointment at 1pm ,by 1:05 pm u are out. Here nooooo. U are lucky if u get out by 3pm.
The new form of work from this Copart has improve to A service amazing people to work keep does good changes Congrats tonthe front desk team and loaders.
SLOW, SLOW, SLOW, SLOW!! Whether you're trying to turn in paperwork, get personal items from your vehicle, etc., be prepared to wait at LEAST 1.5 hours. Both times I came, there were only two people working with a long line. I waited over an hour for them just to bring my vehicle to get my stuff. When I asked for an update 45min into my wait, the girl never bothered to check and said she didn't know. After asking another employee, he said she probably never called the car out. During both of my visits, I was here nearly 2 hours... Absolutely ridiculous!!!
What a night mate dealing with Copart in general but more specifically with this location. They present their vehicle with pictures and some details BUT nothing is guaranteed. What a joke.
I’m editing this months later bc they sold my ez pass to someone that wracked over $500 up on our card. Do not go here!
I had my car towed here after an accident. I could not go to collect my stuff because I could not take work off so we sent a list of everything that needed to be mailed. Now a month and a half later all I’ve received was sunglasses, a charging cord, and the license plate (which we had to call multiple times to get them to mail). Everything else in my car like my ez pass and shoes are supposedly “missing”. Tried to call but customer service was rude and abrasive. Incredibly disappointed
This review is intended to warn future buyers about the unethical and unscrupulous practices of Copart. I purchased a vehicle at auction, and when the transport company arrived to pick it up, they took photos at the yard showing that the vehicle had been vandalized after the sale. The damages were clearly far greater than those disclosed by Copart at the time of the auction.
I attempted to contact them the same day, but it was after 5 PM and no one answered. Over the following days, I spoke with the yard manager, Allison Lynch, who ultimately told me that because the vehicle had already left the yard, I had no right to make a claim.
This logic is absurd. It’s like saying that if someone breaks into your house and you don’t catch them in the act, you have no right to report it. Copart is behaving like a mafia organization, abusing their position of power. Even with photographic evidence showing the condition of the car at the moment of pickup, they refused to acknowledge responsibility.
They also completely disregard the fact that the buyer is not the one physically picking up the vehicle — it’s done by a third-party transport company. In contrast, I’ve had a similar experience with IAAI in the past, and they took full responsibility for damage caused at their yard.
Copart should be subject to strict regulation by an independent authority that protects buyers. We pay high fees to this company, and in return, we receive vehicles further damaged by them — with no accountability whatsoever. This is unacceptable and shameful
First picture at the auction second one the pick up day
Do not go here. My insurance chose this place for me unfortunately. They stole so many things from my car. ipass, shoes, clothes, anything that they could get there hands on. My car was also even more damaged than when it showed up to them. This place is running a scam - do not go here.
I only pick up motorcycles, I arrive in the morning before opening! Today I waited 1.5 hours and left (I asked two workers that I could load the motorcycle myself! They said to wait. Are you charging me for downtime!!!! When are you going to pay me for waiting???? Why do you have this registration if you don't comply with it!?
I've been waiting for a pickup for 4 hours, it feels like forklifts are just circling the area, there's always a line at the office even when I've made all the appointments, the waiting time is long.
Preston at Copart provides an exceptional customer experience with his professionalism and knowledge of the auto auction process. He is responsive, attentive, and goes above and beyond to ensure clients understand the bidding and buying process. Whether you’re a first-time bidder or a seasoned buyer, Preston's expertise makes the experience smooth and enjoyable. Highly recommended!
My vehicle was towed here after accident. Went to gather belongings. Car totally cleared out except a few items. Everything else gone! Designer sear covers, ALL paperwork from glovebox, along with many personal items from the backseat. When I asked about it, staff just said what is in the trunk is all that was in the car. WRONG!!! STOLEN. I made a claim with my insurance. Some stuff cannot be replaced
I am new to Chicago and I got a crash in my car and The people were very helpful and quick to get my Stuff from My car but the line was very long but I could not take it my weather tech floor mats and had to waiting around maybe 35 minute to get a call for my name.
There is a reason the yard has 2.5 stars. Don’t know if it’s the amount of staff or communication issues so on, but they are the slowest yard within 200 miles. Waiting over 3 hours for one car. Bring a barbecue and some beers cause you’ll be waiting a long time. Also, this is not a new issue this yard has been this way for the last two years I’ve been transporting.
Long wait times. Employees everywhere talking, but no one asked how can they assist. After I checked in, I stood in what I thought was the line. No direction, no acknowledgement towards anyone that was there. There were other customers that walked in after me and were immediately taken care of. Customer service is NOT their virtue
My insurance company chose this place as it was to be evaluated by an insurance representative from a recent accident. my personal belong and accessories that were stolen out of my car. about 3k worth! BEWARE BEWARE BEWARE! Nothing but crooks and thieves. AVOID THIS PLACE AT ALL COSTS! CROOKS, ROBERS AND THIEVES. Not to mention they trashed and broken stuff within my car. This isn’t over…..God will have the last say in this matter
I stood in line for two and a half hours just to pick up a title! This is wild! Only two workers and there are 5 empty seats where workers should be! A stupid waste of time! Such companies should be forced to pay for the time they spend due to a lack of workers!!!
Terrible service, everything is long and inconvenient, you can wait half a day for a car, 2 hours for a title, only 2 employees in the office during rush hour with 6 windows
The people who work in the office and who answer the phones are so well trained and awesome. Ashlee is a 10 out of 10 in niceness. She is just as beautiful inside as she is outside. The staff outside were so professional and proficient. I've never seen such fast smooth great forklift work ever. It made me think of switching my career. ;)
Be prepared to have the worst experience of your life here. Not only will you have to deal with the stress of retrieving your car, The manager Anthony will gladly ruin your day. We were presented with our car destroyed, all personal items thrown into the truck. Cups that were in the cup holder spilled soaking everything. Brought the concern to Anthony the manager he advised we write the damages on a piece of paper and they are only responsible for destroying items apparently. Good luck here I recommend having your vehicle towed elsewhere
If I could give this place no stars I would. I Had my vehicle towed here for inspection before going to a body shop and the car was held there for 2 weeks because the facility kept making excuses why they couldn't move it and when it finally got to the body shop I found items missing and my belongings thrown on the trunk. IF YOUR CAR GOES HERE REMOVE ALL YOUR ITEMS THEY WILL STEAL WHATS VALUABLE.
31 min wait to hand paperwork that’s already finished to someone. they have an office full of people and ONE person at the front. thought i would save time hand delivering it to the office but how this place runs im gonna say it would literally of been faster to over night this paperwork
I won a truck from Copart, that I was going to use for body parts(roof). When I went to pick it up there was a huge hole on the roof that they didn't take a picture of. I emailed the manager Greg the pictures and when I asked him that I want my money back because the damages were not photographed he said that he can not do anything about it. When I asked him why pictures of the this huge damages are not taken he said "I don't know."
Be careful when you are bidding on equipment located at Yard 36 in Bartlett, IL
Customer service is very friendly. Compliments to who answers phones and the young lady at the desk.
They need a manager running customer flow. They also need better operational signage directing customers inside.
This is a 1 star for no leadership present here. If you can choose, deal with a different lot. I will complain to my tow yard and my insurance. Hopefully they stop referring to Copart.
You walk in and you can’t tell who to talk to, where to stand, the online check in process doesn’t work.
No one appears in charge and it took over 3 hours to get a car looked at.
I could manage this place better with my 11 year old in charge. Again, customer service people were nice, but I had to step out of the office and call in order to get direction.
Just because it’s a tow yard, a seemingly relaxed place, doesn’t mean there should be a lesser standard of service and timeliness.
There is a really bad service with these guys when they take your car they dig into everything and take all your property. If you left something in there also they rip off the plates mess it up the bumper and the screws everything and you call them and they say they’re not responsible for anything.
So editing my 5 star review after 5 years. Unfortunately to 0 stars
So many thins changed
What used to be a 20 min pay and pickup now is a 4 hour ordeal.
Whoever thought this new and improoved system/app was gonna help was very wrong.
I literally sat in the lobby for over an hour to pay becase I didnt have an appointment and maybe 3-4 guys were served in that time. There were times when im sitting there all alone and ladies still woldnt help me.
When it was my time to pay I was told I need another appointment to pickup but the lady said I was lucksince they had one open spot left for that day. Just about 3.5 hours later.
I was told I shoulf have made an appointmet to pickup first because if you choose pay then the app doesnt prompt you to check if I also would like a pickup.
So if you're not a regular and dont know the small details you will learn the hard way.
SECONDLY
IF YOU'RE THE YARD EMPLOYEE
PLEASE STOP STEALING THE BASGES FROM CARS
You're causing more damage that its worth
My almost brand new Toyota GR86 had all of the badges stolen
Yes I can replace the trunk badge but the trunk itself was scratched no needs to be re-sprayed. That part of the car was perfect and did not need any work
Badge from the grill was stolen and grille was heavily scratched
BUT THE WORST ONE WAS THE STEERING WHEEL
That badge was is not available so I need a new steering wheel
Very expensive
hope you happy with yor souvenirs
You make an appointment, you come in advance, you go into the office again, you make an appointment, and you still wait, despite the fact that there is no queue. There are 6 cash desks, only 2 of them work. They let their acquaintances out of the queue, where the authorities are looking is not known
Copart Member Protection is a scam. It is in the sole discretion of the yard. Got a vehicle, listed clean title came out on the federal database salvage. Yard no refund. Drove 2hrs to my scheduled 1pm pick up, arrived at 11am. Stayed after 6pm. No vehicle, no help. Yard said no refund. Still charged for storage fee. Called Copart, said it’s all up to the yard. We don’t honor anything. Photo, me in the yard waiting.
TERRIBLE PLACE! DO NOT LET STATE FARM TELL YOU YOUR CAR NEEDS TO GO HERE FOR ASSESSMENT OR AN APPRAISAL! You can take it to a body shop or they can assess it at your residence. Copart came and picked up my car (which was still running and driving fine after the accident) and the tow truck driver just drove my car right up on the wheel lift and we heard a loud metal clank. We didnt know it at the time but he cracked the aluminum oil pan. When it made it to the yard they wrote leaks oil on the windshield. It sat in the driveway for 5 days after hitting the deer and didnt leak a drop. We bought the car back and found this out after inspecting the car when they brought it back to us. Also, when they slapped the magnetic tail lights on the roof I was shocked it didnt leave dents. We called Copart and the rep said they will not cover the cracked oil pan because it was leaking when it was checked in. We told them it was from the tow truck driver but they didnt care. WE EVEN HAVE PICTURES! These drivers are butchers and dont care about your vehicle. I could have drove the car to the yard with no extra damage. Its very sad when your company is that big that no one cares about the people they service. Someone was also nice enough to steal the pendant that was hanging on the rear view mirror. It had sentimental value to us. We forgot to remove it but we knew we were buying the car back and they said it was in a "secured" area so we trusted them. Im glad we pulled out the brand new headlights otherwise I'm sure they would have broke them or stole them. Never ever will one of my vehicles go there for an appraisal. Just a bunch of lying, stealing butchers. Shame on State Farm for using this company. I wish I could give them negative stars but I had to give 1 star to post this.
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