TOTAL Collision & PDR Hail Repair in
Carol Stream (IL)

Great service. I took my Audi to 3 other shops, all 3 were not sure they could match the paint. This is my second time at Total collision. I will always recommend them.My Audi looks like brand new, I received weekly updates on the process. Clean,professional shop. Thank you Deanna,and Neil and of course all of the techs.

Everyone was very helpful, highly organized, very skilled. Used Total Collision for autobody repairs after another van hit my car. I was referred through the other driver’s insurance. Total Collision took car of everything, they fully knew the insurance and repair processes and were very informative all along the way. I would highly recommend and will use myself in the future again if necessary. Top notch business and great work and communication along the way ????

Neal was great to work with in getting my repair complete. Solid communication and top rate customer service.

Brought my Tesla there after a front end crash requiring replacement. Car looks great, and Neal was very thorough and worked really hard with my insurance to get things covered.

Sergey was a great help from the beginning. All I had to do was send in pictures & I had an estimate within a day. He stayed under my budget & the work was well done.

I went to Total Collision in Carol Stream and they were fantastic and so helpful. My passenger door had damaged hinges, and wouldn’t close properly. They fixed it and it now closes perfectly again. Great service!! Julie Major

Great service. I walked in with no appointment. Neal was very helpful. They got my window fixed the next day. Explained the issue. Great experience.

Had repair of our 2023 Honda Civic that was hit in a parking lot done at TotalCollision. I had confidence in them right from the start at the estimate appointment. They are very thorough going over what they see and want there to be no surprises for your experience with them. We got the car back sooner than predicted and it was washed and buffed out all over and it smelled like a new car inside. It was just like it was when we picked it up as a new car ! Great professional operation. Take your body work there and you won’t be disappointed.

The team at TOTAL Collision was an absolute pleasure to work with. They answered every question I had and handled all communication with my insurance company for my hail damage claim. My car looks just as good as the day I bought it. I’d like to include a special shoutout to Tressa who was an absolute pleasure to communicate with and kept me updated every step of the way. She went out of her way to make sure my experience was as pain free as possible. I highly recommend this shop for anyone needing body work on their car.

Had Total Collision replace the side panels on my Tucson from an accident , and it was a great, near perfect experience. From the initial estimate to the work phase and the final pickup they were friendly, very thorough and professional. Timely communication and car delivered in very clean condition. Wish my Hyundai dealership was half as good. Highly recommended.

I had such a great experience at Total Collision PDR. Not only did they do fast and great work, but they were also so kind. They kept me updated throughout the repair process and made a stressful situation much better. My car looks as good as new! I highly recommend this auto shop.

Huge thanks to Jeff and crew at Total Collision! My car’s hood was smashed by flying debris on I-80, and they made it look like nothing ever happened. The repair quality, communication, and service were all top-notch. Highly recommend them if you want honest, high-quality work done right.

My vehicle needed paintless dent repair on the rear hatch after someone bumped into me and took off. Awesome job. Could never tell anything happened.

Great experience. Easy to work with. Kept me informed through the whole process. Worked directly with the insurance adjuster. Car looked great.

The people here did a great job repairing my car! Someone hit the front bumper of my car and left a nasty dent and hole. They got it done a lot sooner than expected, too. The folks at the front desk were personable and friendly. Would definitely bring my car back here if I ever needed to.

They did a really good job fixing a difficult dent on my car along with great customer services on everything! All for a very good price, would recommend

10/10 would get in an accident again just to utilize their services. (J/k State Farm don’t raise my rates) The service was incredibly professional, proficient and got me my vehicle back before the expected date. Their communication was excellent and there was no better feeling than being reunited with my car than opening the driver door to see the inside had been cleaned for me. Very appreciative.

The team at Total Collission & PDR in Carol Stream went above and beyond working with my insurance company and standing by their quality standards to ensure my Tesla vehicle receive the best repair service. I highly recommend them.

Excellent service! And the car was cleaned (when it was pretty dirty from the spring/summer) and the repairs they did were very well done. Friendly service, good repair, have already recommended this to friends and family.

I can’t say enough good things about TOTAL Collision & PDR! My husband and I needed to replace our license plates, but the screws were completely rusted and stuck, plus the bolts inside the car were spinning. I had called around to a couple of mechanics, and they estimated it could cost up to $200 to fix. When I called TOTAL Collision & PDR, they told me over the phone they’d be happy to take a look and probably wouldn’t even charge me. I decided to stop by, and I’m so glad I did. It turned out the wrong screws had been used in the past, making it extra difficult to remove. It took a lot of effort and at least 20 minutes of their time, but they knew exactly what to do. The best part? They did it all out of kindness and didn’t charge me a penny. That kind of honesty and generosity is so rare to find. They truly went above and beyond to help me, and I am incredibly grateful to have found this shop. I would recommend them to anyone needing auto body work or repairs—you’ll be in good hands!

I highly recommend Total Collision! Friendly staff! Quality service! Kept us informed all along the course of the repair. Spoke with insurance company on our behalf! Vehicle was returned cleaner than what we left! Inside also! Now that is service!! And the Repair was done to perfection!! Thank you Total Collision!!

Even though my accident damage was minimal, repairs were done quickly, with quality and great customer service. I was kept informed through the whole process. They helped with my car rental, processed with my insurance and work was done earlier than expected. Highly recommend!

I had a fantastic experience with total collision after I was rear-ended. Great communication and updates on the progress of my Vehicle repairs and they worked with Enterprise Who I rented a vehicle with in the meantime. My jeep was returned With all repairs looking like brand new And my car was well cleaned as well.

Amazing friendly staff that always take the time and day to help and answer questions. They always keep you updated on the progress of the repairs throughout the week. Had them help me complete two big repairs and could not have asked for a better referral or experienced!

I’ve used several different body shops over the years, I’ve been mostly satisfied with the work at those shops. I recently tried total collision for a project car that my son and I are building together. I can’t say enough good things about this shop! The shop is clean, organized, and bright. The staff were all pleasant and professional. Above all, the quality of work they did was second to none!! When we picked our car up from Total Collision we were beyond impressed, they really went above and beyond. I know where I will be bringing my vehicles for any future work needed! Thank you Total Collision, you exceeded all of my expectations!

Total collision has repared dents on my 2020 mercedes glb. Sergey( owner) was super friendly and professional and personally took care of all my concerns. Job was done very quick and my car looks like brand new again, even though car had over a hundred dents from hail- they did magic and repaired every single one. Thanks again

Jeff and Dina were terrific. They repaired our bumper for an incredibly reasonable price and did it all in one day. We could not be happier with their work and would highly recommend them to everyone we know.