E&R Towing in
Markham (IL)

I love the CSR Reps. They never have attitudes and are always willing to help. The tow truck drivers were respectful, helpful and responsible! Overall a Great Company

Hey my car was picked up by Jose H, and he came in efficient timing and handled the tow smoothly. I appreciate him making sure everything was okay while towing the vehicle.

Shoutout to Jose for helping tow my truck back to the dealer. Super helpful and made everything easy. Really appreciate his help highly recommend him!

Family members tried to jumpstart my car no one could do it. Luis from E&R towing came and got it going before I could walk back inside. Totally saved me.

This tow was handled extremely poorly. We were given an initial ETA of 60–90 minutes, which was completely missed. During that entire window and well beyond it, the assigned driver never contacted us, never responded to messages, and provided zero updates of any kind. We were stranded in extreme cold weather and repeatedly tried to reach out—not because we expected miracles, but because we needed basic communication. Instead, we were effectively ghosted. No explanation, no delay notice, no response at all. After hours of waiting, the tow had to be reassigned due to non-response from the original driver. This situation could have been handled far better with even minimal professionalism and communication. Delays happen. Weather happens. But silence and no-shows are unacceptable, especially when people are stuck on the side of the road in dangerous conditions. Very disappointing experience.

Had to have my car towed to Discount Tires, my insurance contacted and sent E&R Towing. Short wait time, and the driver, Tim Stepney, was exceptional! Friendly, informative and got my car to it's destination quickly.

I want to personally say thank you. You guys were very professional and helped my sister and her boyfriend out with a jump start on 1/19/26 in Orland Park. She had called multiple places who were unable to help or were very rude and made her upset to the point where she cried. But then she called you guys and you saved the night. Other companies wanted to up charge almost 2 times what you guys charged. I understand it is a service and you guys have to drive out to people which makes the fee justifiable. But other companies were charging unjustifiable prices, disrespectful, and had no common decency during a situation that is worrisome. Again thank you for being caring and professional as well as getting someone out to her as quickly as possible. Hope nothing but the best with your business 🙏🏾

called them to ask for a copy of a receipt and they wanted 25$ for a copy, which takes seconds to email or print, also refused to provide icc number. sounds like one of those rogue predatory companies

Jose (truck 369) was great! He was on time, courteous and allowed me to ride with him to drop my car at the mechanic. He could tell I was in a funky mood but he was kind and that helped me relax a little. Thanks so much for your assistance!!

Lala provided excellent customer service. She brought me my vehicle sooner than expected and communicated throughly along the way.

Car wouldn't start--key/anti-theft failure (ironic, I know)--and I had to get it to a dealer. I called ahead, having waited hours for a tow before. And they got there before I could get back from a trip to the Michigan City Hospital; I left as soon as I received their ETA. The driver was helpful, friendly, and efficient. I get that having your car towed unexpectedly is not a pleasant experience, but I had a very good interaction when I needed their services.

My car was taken to crash and marquise help me out. He was such an amazing person and stayed to make sure I was good and not stuck. Such an amazing person.

Deante,after 2 other towing companies refused to get my car out of the garage, not only was able to tow my car but helped me push my car to where it needed to be in for him to tow it. He was communicable and timely.i appreciate it and would call this company if needed in the future

On Sunday I was halfway through an 8 hour drive when my car overheated on the highway. Being 4 hours away from friends and family and with all of the repair shops closed until Monday, my situation was looking pretty bleak when I called E&R for a tow. My driver, Jeremiah Witcher went above and beyond to help me out when he learned that I was from out of town and didn’t have people in the area that I knew who could assist me. Not only did he personally take a look at my car when we got to my destination (a nearby hotel) but he called a trusted mechanic friend who was able to fit me in the next morning and repair my car right at my hotel so I was back on the road that same afternoon. Thanks to Jeremiah, who’s compassion remedied one of the most stressful experiences, I was able to get home safely to my family for the holidays.

Had the pleasure of meeting your driver, Alex Doyle today. A very pleasant and personable young man. 10/10 attitude. Love to see that in this business. Keep it up E&R!

I had a great experience with Christopher Davis. He did a great job handling my car and getting it to my destination in a quick amount of time. He was pleasant and kind and helpful. Thanks Chris

Toll my car ..Say it was in handicap parking. Went to my building office got the pictures..boogish as hell ..Went got my car no charge. No apology and no reimbursement for paying someone to pick up my vehicle..blind employee can't see at night.

Billy was the best!!!! He knew exactly what was wrong with my car before even taking it to the shop! Unfortunately he didn't have the right tool fix it but the shop did and I was back on the road within an hour! Thank you again, Billy!

Broke down on the side of the highway at 630ish in the morning. They responded very fast and I was in the cab of a tow truck by 7 and the driver, Raphael, was super helpful and did not add any more stress to an already stressful situation. That guy needs a raise if you ask me!

Raphael was so polite, respectful & friendly! He was very professional from his initial call. He treated my car with great care from the pickup to the drop-off. Overall. the entire experience was excellent!

Free concert in Tinley Park Harmony square and you tow a car. Shady business. If you can't accommodate the parking needs of your residents, don't have a venue. That free concert just cost $240.70

I highly DONT RECOMMEND coming here. Mariah the office manager is very ignorant and does not hold her workers accountable. My car was towed Monday night, first off when my car originally got towed the tow man told me I have 48 hours to get my car before they start charging. The next morning on Tuesday I talked to a lady who worked at e & r towing and was told they would not start charging until October 1st because it came in on a police tow and because the way they brought it in etc. I kept asking just to make sure cause I never heard of that but she ASSURED ME that charges will not start until October 1st. Today is September 26 I went to go pick my car up with the price of paying $420 because of what THEIR worker told me. The man tells me I have to pay $580, shocked I tell the man what I was told over the phone by one of his coworkers before he even asked them he instantly told me no $580. After finally going back and forth he finally goes to the back to ask the associate. Ofc she LIES and says no because she knows she told me the wrong info. Finally they put me on the phone with the officer manager and she's just as rude. Telling me what a contract says but HER WORKER told me the wrong info so how am I being held accountable for her actions? Long story short they made me pay an extra 160 when they don't know if I had it... they could've atleast held their worker accountable and been understanding instead of being IGNORANT AND CARELESS

So grateful for this towing company and the driver Bryan who came out and provided amazing service. We called them up and they easily gave a quote, were patient, and clearly gave us next steps. Bryan was a really skilled and kind tow truck driver. He was very communicative and took great care of our car without damage or hassle. The professionalism, clarity, timeliness, and compassion was incredibly helpful for our rough night. If we ever need a tow again we know exactly who to call :)

Fast efficient service; Patrick was great and very helpful in towing my car to my Honda dealer after stopping without any warning in the middle of nowhere. After only waiting about 30 minutes in the rain after being told about a one hour wait, he arrived and 'saved the day'. Thank you again for such prompt and curteous service to Patrick and E & R Towing

Let me just say how professional and pleasant driver Deonta Brown was today! He not only came to my rescue but took the time to secure my safety, and the safety of the scene! Wish every tow driver was exactly like this gentleman!

I recently had to use a tow truck service and I was very impressed with the experience with Deonta Brown the tow truck driver was extremely professional helpful and efficient. He arrived quickly, handled my car with care, and made the whole process stress-free. I highly recommend this company for their excellent service and especially Deonta Brown for his outstanding assistance.

Our driver preformed the job well. Cleaned up mess off street. He was professional in the maintenence of cleaning up of the debree. Thank you. Be prepared to pay 350.00 per day to get your car out of the lot. Sad.