V & M Towing & Recovery in
Brookfield (IL)

Really great communication and great drivers! I spoke directly with the owner, she was super helpful and her sense of humor helped me in my tough situation. The driver arrived on time and was super thorough on explaining what he was going to do to help me.

I had an amazing experience with V&M Towing when my Rolls Royce broke down recently. From the moment I called, they were incredibly responsive—arriving within minutes of my call. The driver was professional, knowledgeable, and handled my car with the utmost care, ensuring that everything went smoothly during the tow. The owner was also very involved in making sure the process was seamless, offering excellent communication and showing a genuine concern for both my car and my experience. It’s not every day you find such dedicated and efficient service, especially when it comes to a luxury vehicle like mine. If you’re in need of a towing service, I highly recommend V&M Towing. Their professionalism and quick response time made a stressful situation much easier to handle. I truly appreciate their hard work and expertise!

The tow truck never came, I had to wait for 2 hours just for them to call me to contact another towing company

Did not came on time. Driving is not responsible and does not picks up the phone

Prompt. Courteous. Would use again. Driver was very nice and accommodating.

Awesome work by Mario. He represents your company extremely well. Answered the phone immediately, spoke with politeness and respect, and got the job done efficiently and properly.

My 6 kids and I had our vehicle stranded at Brookfield zoo and live in Indiana, this tow company was the only tow company with heart to help tow our vehicle all the way home to Gary Indiana for such an affordable price. I could never thank them enough if it wasn't for them my vehicle would of got impounded. So thank you so much again for all your guys help. Best tow company I've dealt with in my life! Highly recommend!

The guys are professionals who know their work well. They provided help quickly and efficiently. I recommend them.

Mario and Joseph..amazing and very compassionate individuals. They worked hard and towed my car properly

This tow service is great. My Maserati was broke down on i55 going north and they showed up with a 15 minute eta. I wish I could leave 10 stars. Mark was phenomenal and so was his beard. He took me and my vehicle right to the dealership.

A very great guy who went over and beyond to ensure that my car was promptly towed when my wife and I were stranded, and he also dropped us home as a courtesy. I absolutely recommend this company and business.

These people are such great souls!!! Not only did they safely come to my rescue but they even have great customer service while enduring such a difficult time. They are very dependable on getting there fast and kept in touch throughout the whole process. I highly recommend to let V&M towing accompany you on your next tow!!!

This company went above and beyond to make sure that my Mercedes G Wagon was properly towed with the right tools to make it to the dealership for service. Their ETA and customer service was outstanding and they made sure to take care of all my concerns. I highly recommend them to help with anyone else's tows. I know i will use them if i will ever need them again.. Ask for Mark the chinese guy with the long beard he is Awesome and very professional.

I'm not convinced this is a real company. They were supposed to come pick up my car after I accepted an offer from a junk car website. They never called, never showed up, never answered any listed phone #, the voice-mail box is full, and didn't respond to the car company. Don't waste your time with this "business".

We were in some dire straights trying to get my wife’s RV (vw rialta) towed. We called these guys and arranged the tow 3 days before. The guy ghosted us and left us in the lurch. Never called us to let us know where he was and didn’t answer when we called. He finally called at 3pm and asked us if we could reschedule. It made a horribly stressful day worse. I don’t recommend these guys

Horrible service. I was referred to this company via my insurance for roadside assistance and when I called the driver he tried to charge me $67.00 and I advised him I pay thru my insurance. They stopped answering the calls and after 3 hours waiting I finally goggled a tow company and paid them $80.00. STAY AWAY FROM THIS COMPANY!!!!!!!!

One of the best towing company I have ever dealt with, they are very polite, respectful, courteous, they are willing to help you quick and easy, they arrived very quickly, they are efficient and reliable, took a ride with them to the dealer when i needed to tow my car and i enjoyed the trip, their prices are good, i will definitely deal with them again, i will recommend them to family and friends!

Fast, friendly and helpful service when we were stranded and in need of a tow. Thanks!

Very impressive experience. Driver was friendly, professional and communicated ETA, performed towing efficiently and made my towing experience enjoyable. Very appreciative of their services during a time of need!

I was referred here by another guy I called for towing services. He was too busy and had them contact me. Their tow truck driver called me immediately and stayed in constant contact with me throughout the entire time. There was a bit of a mishap that they immediately made right hence the reason for the 4 stars otherwise it would have been 5. Their dispatch also kept in communication with me and sent me a receipt for their service electronically as I requested.I couldn’t have asked for a more professional company and I will definitely utilize them in the future. They were there in less than half an hour and for a towing service call that is huge to have fast service. *Side Note. To anyone saying that they have had to wait because their insurance company utilized them or any tow truck company’s service on their behalf, always keep in mind that cash is king and if you want a tow company to make you a priority (which I am not saying this company does it) always and I mean always call the company and pay in cash or credit and you can always reach out to your insurance agent and have them send you a reimbursement check for the amount the tow. That way you know you are getting fast priority service and you don’t have to wait to be picked up.

Very bad company. I had to deal with them to tow my car through insurance roadside assistance. After several hours of waiting and original 15 minutes of wait, they stopped responding to my calls. Good thing I was at home and my car too. If I was on the highway stuck in bad weather, that would be a nightmare. Stay away.

Took over 3 hours to reach my vehicle with a 30m eta. However, I was still happy with the service. I appreciate y'all.

today Tuesday 5/11/2021 my wife and I were getting our new car removed from Willow brook Ford Dealership for unfinished service, we called for towing right a way, the driver sent to us, was so considerate , concerned supportive to my husband, he gets our praise. he did not give his name, he deserves recognition. He was towing others before us so he was pushed from one County to another. Thank you guys so much. BRIDGET L.

I highly recommend these guys!! My daughter needed a tow in Chicago. The circumstances regarding my daughter’s situation was quite unusual. Without getting into detail, let me tell you that they made accommodations to meet my daughter’s needs. They were sympathetic and really went all out to help us. It was

V&M Towing were awesome, they arrived to tow my car very quick. I did not have to waitprofessional! They were courteous and professional. Highly recommend them for towing service.

they provided quick and courteous service all while holding a professionalism from the tow driver to their dispatch. I thank them for their service in a pinch.

There’s nothing worse than breaking down on a busy Interstate towing a fifth wheel! But we were so fortunate that our roadside assistance found V&M towing. The crew they sent out to help us were amazing. They not only knew their stuff, they were courteous,kind, and went way beyond to make us feel comfortable. I even received a phone call hours later to make sure we got home safely. They took a bad situation and made me smile. Thanks!!!