Amazing service, awesome staff specially LOGAN he was soo helpful & nice, it was freezing cold outside but he stepped out to help & install the battery & went extra mile, customer service like this gets customer for life, appreciate it!
I was talking with my daughter in Scottsdale yesterday about the great service she got at the Autozone there. I needed new wipers on our Toyota Highlander so I went to the Arlington Heights Autozone around 4:00pm today. Two people helped. One guy got me started in the catalogue and wipers. The next guy Bill double checked the wipers I picked out and had to get the right ones. Then he said there is free washer fluid with the purchase THEN he asked if I wanted help installing the new blades. He did a great job and did it way faster than I could. Big thanks to Bill and your team.
I had to get the rear wiper adjusted and Giovanni did a great job.
I bought a filter two months ago from Autozone, but it turned out it didn’t fit my car. The manager Terry worked with me to make sure could get the right filter. The tech guy Giovanni exchanged my filter and even installed it for me in my car. Phenomenal service. I highly recommend going to this store.
My daughter had a dead battery next door. After jump starting the car went to you guys about battery and install. Super fast and efficient and knowledgeable. Wasnt expecting such great service. Thanks!
Yazmin is a Great Manager Manager she went out her way to help me gave me Knowledgeable information that really Help me with my Problem I think she is A Great leader And she Have Great customer Service I’m Really Bless to have got Help from her
Went to the AH location today for a new car battery, and got great customer service from the purchase to the installation of it my car in the cold weather. Very helpful staff!
The people are awesome at this store very friendly and great service. Treat you like family. Terry and bill.-Braxton and the rest of the gang are great!!!
Stopped by this location with a battery issue and Terry was super helpful. He helped me figure out what I needed and what to do next and was kind and patient through all of it. I’m so thankful for such amazing service!
My girlfriend went to your shop on Monday because her car was in the process of dying...she came to you guys for help and was told that because it was raining outside, they couldn't change her battery. The guy was also complaining that he was getting wet despite her having an umbrella for both of them...he kept making excuses as to why he couldn't check her car. She ended up stranded a few miles down the road in a dangerous place...also, she called and nobody want to take accountability. Please fix your problem with your staff.
If I could give this place negative stars I would. I was there Monday night. I simply wanted someone to check my battery cus my light was on. The employee who helped me came out and after I explained what the issue was said he couldn't plug in the machine because it wouldn't give an accurate reading and furthermore couldn't change the battery because it was raining. He also proceeded to complain he was getting wet. He then suggested I go to advanced auto parts since that was the store my battery was from. Well after that I got stranded had to get my car towed and my battery is now completely dead. I can't remember the employees name because he didn't say it and it was dark and raining. But idk just stay away from a place that makes excuses as to why they can't help you. I had an umbrella and was willing to open it over us so we both wouldn't get wet.
I bought a crescent wrench and a car battery for a ‘98 Jeep. I was in and out very quickly, explained the battery was for a car that I didn’t drive very much so he sold me a battery less than $100. It fit and I was happy.
I was pleasantly surprised by how well-kept Auto Zone Arlington Heights is. The shelves are always stocked, and everything is in its proper place. The store is not only clean but also very inviting. It's clear that the management takes pride in maintaining high standards of cleanliness and orderliness. Shopping here is always a pleasure because of the immaculate environment.
The people at Auto Zone Arlington Heights are some of the nicest I've encountered in a retail setting. Every time I visit, I'm greeted with smiles and a willingness to assist. The staff members are not only friendly but also very knowledgeable and eager to help with any questions or concerns. Their positive attitude and excellent customer service make this location my go-to for all auto parts needs.
AutoZone Arlington Heights boasts a clean and well-organized environment that makes shopping a breeze. The aisles are clearly labeled, and everything is easy to find. The store layout is intuitive, ensuring you can quickly locate what you need. The cleanliness and organization of the store reflect their commitment to providing a pleasant shopping experience for customers.
I had an outstanding experience at Auto Zone Arlington Heights, thanks to Mohamed. He was incredibly knowledgeable and went above and beyond to help me find the right parts for my car. His friendly demeanor and willingness to explain everything in detail made the entire process smooth and stress-free. I highly recommend asking for Mohamed if you need assistance. He truly cares about his customers and ensures they leave satisfied.
Mohamed helped me change my light bulb and was really knowledgeable and gave great advice. This is one of the better stores I’ve been to. Everyone was really nice and the store is clean and well kept.
Went in to get my battery swapped. Dakota was the one who helped me find the right fit for my vehicle, very knowledgeable employee. Went above and beyond to give me a great experience shopping here.
I came to Auto Zone in Arlington Hts. with a dead battery. I asked for an exchange , they not only gave me discount on new battery but also a great service! Marina showed extraordinary competence, she replaced the batteries quickly and efficiently! I highly recommend this location!
I have been in this store several times and I have had outstanding assistance each time! Those that have given me such great service and have kept my car in working order are Mark and Mo, and Kyla! I cannot say enough about their willingness to help me with each need! I am very impressed!
I went to this Autozone branch today and had such a great experience - very satisfied with my visit. The commercial sales manager - Mike M. was very professional and took care of me well. He explained to me thoroughly everything related to the products I needed. He went the extra mile and gave me a great suggestion on how to resolve my particular issue.
Great professionalism and attitude. Keep up the good work!
Had a great experience with Danny at Arlington Heights AutoZone today. Helped me identify the right headlamp bulb for my car and then even helped with the installation that was a little tricky. No small deal to have support like that. Much appreciated!
This AutoZone is great! My rear brake light was out and Mark and Mike were nice enough to change it for me in the cold, damp weather which saved me from scheduling an appointment elsewhere. AutoZone in general is always helpful but this one in particular. Thank you Mark and Mike!
Great staff! I stopped in for a simple part replacement and Joe went above and beyond to help me out. He instantly looked up the part I needed, walked me right to where it was in the store and even provided excellent assistance walking me through the replacement process. I cannot stress how appreciative I was for all of Joe's help. Great customer service really goes a long way and I will definitely be coming back!
Trying to remember the last time I had that great of customer service!!! The two employees that were there were amazing! I walked in and they were right there to help and were honest. My battery terminal was loose and one of the gentleman helped me put a shim on it! He also offered to put my wipers on. Serious keepers and I know to come here if I need anything!
This was literally the best customer service I have ever gotten. The two employees working tonight both know their stuff and were very helpful. I'm definitely coming back her for whatever my car needs next.
I have driven out of my way two times to visit Auto Zone in Arlington Heights. Both times I have needed a new headlight for my Honda Accord and after making my purchase Matt has kindly offered to put them in for me. I offered to tip him and he simply said, that is what we get paid for Sir, enjoy your night. The customer service here is outstanding and Matt is first class. Thank you.
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