Pick this place first! Save yourself some time, $$, and angst. Last night, this company was my third phone call. I am glad I kept trying instead of just waiting until morning alone on the side of the highway. He was kind from the moment he answered the phone, and was actually interested in finding me at 11pm while I was stuck on the side of the highway and needed gas to get a few more miles to the station. I’d call that being professional. He got to me quickly and charged me reasonably! His attitude, actions, and presence felt like a neighbor. Thank you for getting me back on my long way!
I have been living in Charleston completely alone for only a few months so of course I was worried when my car breaks down on a country road. Thankfully I see this on google after being quoted some insane price by another company that was so rude. As soon as I call this company the guy was so nice and immediately sent a couple to come get me. Immediately!! I was greeted by a lovely couple with their tow truck and the man even checked my battery and found my alternator was busted and even asked O'reilly for a quote for me so I don't get scammed for more at CarX where I chose to take my car. His wife kept me great company too and was lovely to chat with while I experienced my first time getting towed. Never felt more grateful and comfortable I strongly appreciated them and highly recommend!!! And they were not lying about affordable in their name!
When I tell you this man is a God send I totally mean it. He went above and beyond to help our daughters traveling back to college when they had car trouble. As a parent it was already nerve wrecking knowing that our daughters would be taking an almost 14 hour road trip but to throw car trouble into the equation when they’re hours away from us was something totally different. He went above and beyond to fix the car and ensure their safety while doing so. I cannot praise this man nor his shop more !!! He really came in and saved the day. Not all superheroes wear capes!
Your driver, Sam, stopped to help my husband and I when our car would not start. He did that out of kindness not because he was working. He was so helpful and kind! If we ever need help we will definitely call Affordable and ask for Sam!
Had a break down on a company truck, nobody wanted to help due to weather so I went down the list and found affordable towable. Sam was here within an hour . Removed the tire took it for repair and replaced it. Very professional and polite company.
Called was talking to someone about my situation while I was in the middle of speaking and explaining what I am needing they hung up on me... while I was in the middle of talking!
Called them in the morning,my car was dead as coffin nail,Brian picked it up,...and fixed it the same day,.to say I was impressed with the service doesn't even come close,..
Our motorhome broke down as we pulled into our campground site in Casey, Il. After calling two other closer "road service" companies with no call back, I called Affordable Towing a day later. They said "we will call back in an hour to confirm", which they did. They arrived an hour later, diagnosed the problem (bad compressor clutch), and left with the part.
It took a day or get a new compressor from the Ford dealer, which they then installed (on a Saturday).
The thing that impressed me the most was that they treated us like we were broke down out on the road, not like we were living in an RV park with all the amenities, meaning they could have easily lowered us on the priority list, and didn't.
I was expecting at one point to have to have our motorhome towed, find a hotel for us and our two dogs, and wait.... we didn't have to.
Thanks Affordable Towing, for great service, and with a great attitude to boot !
We were stranded on the highway for hours. It was Mother's day and we called so many companies but only 1 towing company came through.
Zach was our tow truck driver and he was so kind and compassionate. Funny, too. I loved that. It was raining and cold and he worked like a surgeon on a sunny day. He allowed all of us the opportunity to ride in his cab, two adults, a 6'4" 13 year and a toddler. It was tight but it worked. Other companies said they could only allow for 2 passengers.
We were towed to the local Wal Mart to get our tire repaired.
We all were so appreciative of Zach's service. It's his job to tow but all the rest he threw in free of charge and that made a bad situation seem alot less painful and stressed.
Thanks, Zach keep up the amazing job. So happy to have learned there are good people like you on the road.
The Jackson Family
I only needed a push for about half a block to my carport and they didn't even charge me anything. They were very nice. I will certainly call them again if I need help.
Awesome guys! Helped us out in a jam With our Jeep twice in the past couple of months! Very professional, quick service and reasonable price! Would highly recommend them!!
HOLY COWS!!! I was passing thru on I-57, my radiator decided to crack. I called and within minutes they were on scene to help me out. We towed it to their shop. They got me a radiator and antifreeze. From breakdown time to back on the road was maybe two and a half hours. The guys at Affordable Towing know their stuff. Friendly fellas too. If I’m ever in need of help again they are gonna be my ONLY call.
We had car trouble while traveling and called them after business hours. They came and determined the problem, ordered the part, drove us to a hotel and fixed it at a bargain price the next day. I can't say enough good things about them. Honest, hardworking guys!
They are very friendly and caring here. I was moving to Oklahoma and my truck broke down and Brian the mechanic was quick and very professional with the job. I recomend this place to everyone who is around or out of town. Very affordable.
These guys bailed me out in a tight jam. Brian is a straight-up guy. Very flexible and did his utmost to get me back on the road as soon as possible. Didn't try to sell me on anything that didn't need fixing. Very specific and transparent about what went wrong and what needed to get fixed. if I didn't live the 200 miles away this would be my go-to place.
We traveled nearly 4 hours into Illinois and on our return home, the alternator went out. Affordable towing quickly agreed to let us bring our car in last minute and fix us up. We were back on the road in an hour and made it home 3 hours away safely thanks to their quick but professional work.
Thanks, guys! You helped turn a stressful situation around! Wish you were local to us so we could visit you for all our mechanic needs.
They were able to diagnose what caused my tensioner pulley to fail, get the parts to fix my car and get her running in 2 days with no notice!! All while not breaking the bank. Honest, and dependable!!
We were traveling when my alternator quit working and caused the whole car to go into chaos. It was a Sunday which meant no one else was open and they came to the rescue! They got a new alternator, repaired it quickly and found us a hotel to stay at while we waited. Very friendly, helpful, and professional!
After a trip to St. Louis and back, these guys were able to fix my service engine light, supply a proper spare tire, replaced a Caliper, and offered an update to my vehicles maintenance all within a 30 min notice, and they got the job done not only quick but also very well. No complaint, and all recommend. Thanks you.
My son got stuck out fishing and they came right out and got him out and in his way. The driver was nice and professional and got him on his way. Thank you so much.... Will definitely recommend them to all my friends.
My parents were stranded in Matton Illinois. They needed assistance and Affordable Towing was totally wonderful! They gave them a ride to a near by hotel while the repairs were being done. This happened last month and my mother insisted that I do a review after all this time. Thank you Affordable Towing!...from the Alexander's
I hit something on the interstate and blew out a tire. I called Affordable towing and Chad was there within 10 minutes. Being from out of state and not knowing where I was, he found me a tire store that had my tire and took me to the tire store in a jiff . I would HIGHLY recommend calling Affordable towing anytime. Thank you again, Chad for being so quick and helpful.
We were on our way to my brother-in-law's funeral in Illinois and had a flat tire while stopped for dinner at the original "Burger King". Called for assistance in airing up our spare tire and waited only about ten minutes for someone to show up. He was so kind and got us aired up and on the road in no time. If you are ever in this area and need help, this is who I would call!
Thanks so much for your great service!
A++++++ service! Father and son business and they went above and beyond to help me! The son got me a motel room for a reduced rate at a local hotel that was very nice. They took me to the hotel, picked me up and finished my car as promised. I would highly recommend this business for your towing and mechanic needs. ???
Great friendly and fast service. They arrived to tow my vehicle after only about 15 minutes, after I had been waiting over an hour for another tow company to arrive. They also worked on my vehicle and fixed it up very fast.
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