What clients say about Z-1 Automotive Inc in Greenville (IL)
These guys are AWESOME!!
We were headed out of town (we don’t even live here) and my car started shaking right before we got to greenville! We called to see if it was appointment only or if we could come and have it looked at possibly get it repaired unfortunately we were told it was appointment only but that they could look at it to at least confirm it’s what we thought it was! Eric i believe was his name, got us in, all fixed up, and on the road before you know it! Reasonably priced as well and fast for the work that needed done! 10/10 WOULD recommend!
Definite 5 Stars! Absolutely recommend Z1 to any in need of service. While traveling near Greenville we had a wire get stuck in the side wall of our tire. It was 4:55 PM. We stopped at Z1 to ask for assistance (at all but closing time) - and the crew was more than happy to help - not a hint of hesitation - even though the tire needed replaced and would be past work hours. They found a tire to put on - and in less than a half hour we were on our way again. Great experience. Thank you Z1 - you certainly are a gem in Illinois!
Ran over debris on interstate made it into town on very low tire at around 1610. Z1 was able to get me taken care of at last minute before they shut down at 1700. They were there for me when I needed them. Job well done.
Very nice shop clean with no junk cars sitting around very attentive did not try to sell me anything very professional would definitely use them again if needed
I’m so thankful to have a place like Z-1 in town! They always take great care of my car and are honest and upfront with what needs to be done and their pricing. Recently, I had a dead battery in my car after regular business hours. I called the after hours/tow phone number and they were out to me in 20-30 minutes and had my car taken care of the next day.
Bought my son an exhaust kit for his mustang , not sure who to install it , I called z1 and they handled everything perfectly! The price quote was few dollars short of the final cost so win win!! Son was stoked to hear it ( his own words ) and boy was he happy . Ty z1 and all the staff !
I had team on the road on a Volkswagen they took care of the Vehicle as fast as possible. I appreciate all they did for us and bringing the guys back and forth.
I had been waiting for two hours or so for the car rental company to send--from St. Louis to Greenville--someone who could open & revive my rental, to which I had lost the key fob.
At last the light dawned: Triple A, via 911 & Z-1 Automotive. As promised, help arrived in 15 min. or less! Kenny got me in-- to an undrivable car. He stayed much longer than necessary because of his concern for me. He left & I went to check my last known stop: where the fob sat in plain sight! As I returned to the car, there was Kenny again, returned to see about me! I doubt any AAA drivers exist more caring than Kenny.
5 STARs! While traveling on I70 today we started to get a flat tire. Pulled off at the Greenville exit and found Z-1 Automotive. They fit us into their full schedule to fix our tire. The front receptionist was welcoming and nice. The store supervisor was so helpful. They quickly diagnosed the problem, fixed it and got us back on the road. We can’t thank Z-1 enough!!
We highly recommend Z-1!
Very honest and reliable business. I was traveling and got towed to Z-1 automotive. They got me n that day and fixed by the next afternoon. I highly recommend.
I have always had a smooth seamlesss experience at Z-1 with all my cars. I usually can get scheduled quite quickly and the work is done on time. They explain everything and give estimates if any unknown repairs are needed.
I encountered car trouble while driving on I-70 and brought the vehicle to Z-1. Despite being shorthanded on a Friday afternoon, Josh and team were able to squeeze me in and take a look at the car. They even helped us get to a rental location and back on the road. Great customer service and everyone was an absolute pleasure to interact with.
Super nice people, we’re super helpful. They called me before touching my car to give there opinion and wanted my thought on it. As a college kid with no money they were awesome!
I have to say, I do like how they are thorough with their inspections, how they give you a report, and how it is an in and out, same day when it comes to an alignment, and that even the tech called to talk to me.
Now, my issue here is.. I knew I needed an alignment, I knew the humming noise was my uneven tread. I've told them I took my car to MY mechanic, who is very thorough and good about finding problems, not even a month ago. I felt like they tried to "upsale" shocks, tires, and brake calipers and acted like they wanted to keep it to do those said things. Then when I got there, there was quotes for those 3 things along with quotes of the recommended actions of other maintenence to be done.
I get it, it's the "name of the game" and they probably genuinely cared. A) as a single mother, I got to do what I can when I can. B) like I said before my mechanic is pretty good about telling me about issues, while working on a another problem or working on the same problem. I'm pretty sure a month ago my mechanic would of told me about said shocks or whatever the case maybe.
I just came in for an alignment. Now if something was broken and needed fixed before alignment was done I would of gotten it fixed and continued the process.
All in all, I am satisfied with the service and the hospitality of all the staff, from front desk to the techs. And I do appreciate them getting me in and doing the work, at a decent price too.
They were quick, professional, and friendly. The tow truck driver, Dustin (I'm pretty sure), was a great chat and made a long tow pass quickly. I'm not an expert on tow truck rates, but it seemed very reasonably priced to me.
I needed to get home to Indianapolis in a hurry. I was stranded on the highway. Z-1 automotive was very sympathetic and understanding. They addressed the issue and fixed my SUV very quickly to help me get back on the road. They delivered quality work with great professionalism.
My fiancée had her lower ball joint snap on the way to Missouri and this was the only shop near her, she is an 18 year old girl so you know how that goes with mechanics they see money signs. They charged her $700. $55 for the ball joint $135 for a alignment which was not even necessary and $590 for labor which is outrageous. Would like to visit this shop and teach them a thing or two! DO NOT TAKE YOUR CAR HERE
If I could give ten stars I would. The most polite, nice people ever. Fixed my flat tire so fast but also were very hard workers. I had gotten a flat and they towed my car within in 15 mins and ordered my new tire ahead of time to get us out on the road.
Cheers!
Dustin was wonderful!!! We broke down on 70 E, on our way to Terre Haute after hours and he made sure we were safe, and was very polite and respectful, he was fast getting to us and took very good care of us. I recommend Z-1 to everyone who needs a tow and is either living around here or passing through and needs one! A+ service!
On my way home from a long trip & my truck had an issue at midnight along the interstate 20 miles from home. The driver called me right back and they were there within an hour to get me home safely. The driver, Rich, I believe was his name, was friendly and professional. We even knew a lot of the same people! Z-1 is a great local business! I would never hesitate to use them for my auto needs.
We have nothing but good things to say about Z-1. We have been customers for about 20 years and have always been very happy with the professional quality of the work on our vehicles. They have always been honest and go out of their way to explain everything. We also always appreciate it when we get a heads up on something we will need to have done in the near future. The staff is professional and friendly!
Excellent service! Zoe was able to get me scheduled in for new tires and an oil change promptly! She was friendly and knowledgeable! Z-1 will definitely be getting all my car business!
Recently took my truck there for an alignment. I knew it had some bad front end parts so was not sure they were going to be able to do a proper alignment. Josh set me up with a full detailed inspection of everything that needs done to my truck before It gets an alignment. I highly recommend Z-1!
Just had an amazing experience with Z-1 Automotive. Car died in greenville parking lot. Called Z-1 they were there in 5 minutes jumped me and got me a new battery in 30 minutes and i was on my way!!! Thank you so very much for the prompt friendly service.
Z1 automotive was not open on a Saturday while I was there with a nail in my tire. The young man who assisted me I'm assuming is the owner was very, very nice. He went above and beyond to take care of us. We were traveling from a funeral back to our home in Ohio. If you're near this place, you should definitely stop by. They are great
I recently took my car to Z1 and had an outstanding experience. From the moment I walked in, the staff was friendly and attentive. They took the time to explain the issues with my car in a way that was easy to understand and didn’t make me feel pressured into unnecessary repairs.
The service was quick and efficient, and my car was ready even earlier than promised. The pricing was fair, and I appreciated the transparency in their billing. My car is running smoothly now, and I feel confident in the quality of the work done.
Overall, I highly recommend Z1 to anyone in need of reliable and honest auto repair services. I will definitely be returning for any future car maintenance needs.
If there were 10 stars I’d give them an 11!! This place is small town, rural America at its finest. My family and I were traveling from St. Louis, MO to Ann Arbor, MI and had a minor accident that left our rented Nissan pathfinder with a hissing sound and some steam coming from the engine. We stopped here for help to ensure the car was safe to drive and this place took the time to put the car on a rack, checked the radiator and the engine and said it was the AC condenser but aside from losing our AC the car was safe to drive. The unbelievable part is they didn’t charge us. We drove the rest of the way without incident (other than having to drive with the windows down).
It’s hard to find this level of honest professional service anymore. I cannot thank them enough for making a potential disaster into a renewed faith in human compassion.
Website
