What clients say about Jim's Auto & Tire Pros in St. Maries (ID)
Its not to often I find another shop that is upfront and honest any more. They treated me right when they could've bent me over the barrel. Would definitely use them again.
They got my cars timing belt job and trucks water pump in quick, let me inspect the work and old parts, and got it done relatively quickly. They even noticed a missing cover on my car the competition failed to notice that was allowing mud into the belt and caused the issue in the first place. New Ownership is good. Reminds me of when Jim owned it.
I will start going back.
We purchased a pickup in St. Marie’s and were driving over 4 hours to get it. I called Jim’s auto to see if they could squeeze in a vehicle inspection before we drove all that way. They were easy to schedule with, very accommodating, knowledgeable and it was just overall great experience. Highly recommend!
Scheduled an appointment for repairs on my ‘99 Ford 350 Econoline Van. My transmission shifter column was broken and not working properly. Spoke with Becca about the problem and solutions to repair the problem. She even came outside to review the problem to communicate with the mechanics the severity of gear selection. Dropped the Van off and that afternoon she called backed to tell me what the mechanic had discovered and their plan of resolving the issues. Just wanted to get my approval prior to ordering parts and proceeding with repairs. Their professional mechanics made the repairs and performed other requested service maintenance. Very surprised how quick and efficient this task was handled. Thank you very much. Not only were the mechanics very knowledgeable I found Becca to very pleasant and quite professional. Jim’s Auto is very representative of why Idaho is considered the Gem State!!! Will always recommend this business! 💎💎💎⭐️⭐️⭐️⭐️⭐️
Had a starter go out in my pickup just before we were to leave for vacation. Called Monday afternoon and asked if the could fit it in before Wednesday. They said they could do it Tuesday afternoon. Very pleased with the service and prices. I highly recommend them👍👍
They charge $100 just to tell you what's wrong with your car. But they didn't tell us that it was going to cost us to get an estimate, just surprised us when we picked up the car with a "that'll be $100 dollars for something that's normally free".
Trash customer service and they lie about pricing and services. They messed up the lug nuts on my wife's car and tried to blame us for it and then they overcharged to put new ones on. Do not use this shop. Go to fast Eddy's or les swabs
Took my car in to see if my but he was not available V axle was installed correctly, I was told it was but it was damaged. I let them know to put the damaged axle in my car, come to find out Jim's Auto charged me $380 to change a brand new part that had no damage. I would give them 0 stars ☹️
In response to Jim's Auto's comment below I absolutely called to discuss the issue. When I called the person that answered identified themselves as the owner of Jim's Auto. I explained that after driving my car I realize the original vibration and howling noise was still present. I took my car to a neutral mechanic and was told the CV- Axle that Jim's Auto replaced was not damaged in anyway that would compromise it's integrity. furthermore in their opinion the issue was not the CV-Axle it was a wheel bearing causing the vibration and howling noise. The response I received for the owner was they were not willing to resolve the issue in anyway.
They charge double if not more for parts .shop supplies is a hidden fee that was not discussed. They charged fourty dollars shop supplies for changing breaks. I will not be doing business there again!!!
I started using Jim's a few years ago when I had my last pickup. They were always professional, did the job right the first time. I had the A arms and ball joints replaced by them. They were sent faulty parts, and the ball joints were coming out of the A arms, while I was heading home from CDA. I stopped in their Plummer shop, they not only called a wrecker, they got the parts in quickly and fixed it. All at no charge. They're a great bunch of people to work with.
We were on a trip into fernwood from portland when a check engine light came on just outside of st. Mary's. We stopped in town so I could call these folk to see if they could check the code. Dunno who I talked to but he said come on in, probably wouldn't be able to fix the problem the same day if it was serious but would look into it. The gentleman who helped was very fast to check the code and see the history of the codes given. Ended up being a cat efficiency code. Told us if it wasn't idling low or having troubles accelerating it probably just some dirty gas and wasn't anything to worry about. Turned the code off and told us if we were heading back the same way and it came back on to swing bu again. Luckily it didn't and ended up being just the gas I believe since we got it checked at Toyota and told us the same thing. Good professionalism and was very willing to help. I'd recommend these guys indeed.
Always get treated right and the price for tires is a lot cheaper than across town at the over priced les schwabs. Super fast with under an hour to have tires put on!
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