Today I went to O’Reilly’s to get transmission fluid for my Ford focus so that I could drain and fill it to replace old fluid. While there I also asked for spark plugs. Later after getting home and going to work on the vehicle to replace the things that I had just bought parts for, I discovered that everything they sold me was wrong for my vehicle and actually could’ve caused irreparable damage to my vehicle. How do I not been somebody that was mechanically? Inclined knew what I was looking at I would’ve put this stuff in my vehicle and ruined the transmission. Please be aware of this location as they do not know what they are doing.
I was at OReilly’s on Ten Mile yesterday to see if I could get someone information about the check engine light that was on in my car after changing the battery. Keenan was extremely helpful, helped to diagnosed the issue and cleared the alert. He was knowledgeable and provided great recommendations and put my mind at ease.
My 2022 F-350 had 2 dead batteries and these guys tested them, explained options, recommended new ones, gave me the best price and installed them. No hassle, kind and helpful customer service, really positive experience. I’ll be back for sure. Thank you so much!
Came in to get a new battery. Lawrence and Ray were both super knowledgeable. They were awesome enough to actually replace the battery and provided some additional tips to extend the life of the car. Highly recommend this location.
Marcos, from the Meridian store went above and beyond to help my daughter and I get our license plates adhered to our cars. He had to try several different products and it could’ve been very frustrating, but he was so kind and didn’t stop until the job was done. It was also nearly 100 degrees that day and he was on black pavement doing the work. Absolutely made our day, and taught us a few things!
Great place for auto parts and car advice. The staff is knowledgeable and always willing to help you find the right part. Store is clean, organized, and usually has what I need in stock. Prices are fair and the rewards program is a nice bonus. Highly recommend!
Excellent service; Dalton especially so. Needed testing on battery and he went above and beyond, cleaning the post so he could test. Always appreciate the service here.
Very knowledgeable! The customer service is great here. They always have what we are looking for. My son comes in here quite a bit and is always happy with his purchases.
DO NOT BUY YOUR CAR BATTERY HERE! They won't honor the warranty if the battery is defective. I bought a car battery here, and it had a warranty. Well within the warranty time frame the battery stopped holding a charge. I took the battery back to them to get replaced. They said they would need to test to see if it was actually bad, so they did, and they said that their machine that they used to test the battery said it was still good. It wasn't, it still didnt hold a charge but they wouldn't replace it. So i bought a battery from Autozone, and had no issue. I don't understand O'Reilly's angle, cuz i still needed a battery, i sure wasn't going to by it from them or anything else from them in the future.
The cherry on top, while inwas there trying to get the battery replaced, a woman was there with the same problem and she said they do this all the time.
Regardless of the age of the employee at this store I have always been pleased with their knowledge and eagerness to help. Friendly and always welcoming as soon as you walk in the door.
Amazing. I can’t remember his name, but the young red headed fellow is a great employee. Long line, and he was quick without getting flustered. Incredible communication. Tested our battery and sold us a new one very efficiently.
BEST SERVICE EVER!! I recently had a problem with my car, it was pretty serious, and I had to fix it myself. Shawn, the branch manager, was AMAZING and demonstrated a the level of service and guidance I have experienced only a few times in my life. I had a REALLY crappy day, but my day was MADE after visiting the Oreillys on Ten Mile Rd in Meridian, ID. This guy deserves a raise. I DID fix my car with Shawn's suggestions and encouragement. Service was great, the man TRULY cares for his customers. I HIGHLY recommend this branch of Oreilly's Auto Parts. Thanks again Shawn, you're amazing sir.
These guys are absolutely awesome! They ran a FREE diagnostic on my car. It ended up being a problem that they were not able to fix, but helped me anyway. They put coolant into my car because I didn't know how. A++ The best!!!
Been to this location many times and sometimes get great help, but a couple of times I have had bad experiences. Just today I got sent to another O'Reillys for a part to rent because they "have 2 of them". I get there and they have 0, I ended up going to autozone in the end.
This was my go to location for parts since it is convenient and I generally get good service, but I will be going to another store in the future or just ordering off Rock Auto.
I came in to have the codes read on my son's car and was basically chewed out by one of the guys for following their instructions. I've interacted with this guy before and he has always been pleasant but he was definitely off that day. Not sure what was up, but I have lots of other choices in the area to get auto parts.
Very helpful, Jeff was working the counter and helped me get the right bulbs I needed. He didn't point the way to where they were he went and brought them to me at the counter That is what I call good old fashion customer service. I don't think I looked lost.
Dale was my hero for the day! He was awesome - helped me diagnose the problem with my lights and blinkers and then replaced them for me - AND fixed the rapid flash. He was so kind and knew what he was doing. The store was clean and the other employees seemed happy and overall a fantastic experience at an auto parts store! Thanks Dale :)
I have been here for automotive things in the past, but this time around I needed supplies for my tractor, push mower, and weed eater. I was expecting to have to go to the hardware store, but they had everything I needed! I was pleasantly surprised and appreciated how helpful the staff were.
I will definitely be back for all of my engine repair and maintenance.
I always go to the ten mile location and they always have a great attitude and are always eager to help Carlos has always taken great care . Ok I have to throw a shout out for I believe his name is Jeff was also there these guys rock congratulations to the manager. you can tell your employees love to work there
The assistant manager helped us. He was great! I was very appreciative that he didn't make me feel inadequate because I was a female working on a car!! Bonus points for that!! They price matched which was also great! The store was very clean and organized as well!
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