CarMax made the purchase of my current vehicle efficient and painless. I was able to find what I wanted by searching make, model, etc. even down to trim and very specific features. I paid the shipping and then was able to track the car’s progress to my local lot. I had two phone calls during the process to explain the next steps. Payment and pickup were fast. I did not need financing, so I didn’t experience how that works. Based on the timely, upfront manner that I found and bought this car, I highly recommend CarMax.

Pamela Walth-Cantu

11/17/2024 17:10:42

Our agent, Joe, took particularly good care of us. He was knowledgeable and knew his job. CarMax approach is unique. Online, they give you a value of your car. Often above the trade-in value a typical car dealer will. They will not try to sell you anything unless you are there to buy.

Charles B

11/18/2024 02:31:37

I’ve had a great experience with CarMax and each of the employees I’ve interacted with since my purchase. It was a smooth, no pressure buying experience. When I had some follow up items for my vehicle, everyone from the service department to the managers were thorough and quick to follow up with me. They went the extra mile for me and made me feel taken care of throughout the process. It can be difficult to find a dealer that will stand behind their vehicles and customer service, but I wouldn’t hesitate to recommend this Carmax to anyone.

Andy Barsness

10/16/2024 06:02:26

Had 3 cars that I was interested in… all 3 had some big problems. Staff was hit or miss. I had some nice and knowledgeable sales people and then I had to deal with 2 others that had no business being on the sales floor helping customers. One young lady was a complete sourpuss and the other was just really untrained. The 2 helpful people at the store located off of Fairview were Joe and Taylor! They were great. But I still ended up buying else where.

Heather Haimes

11/12/2024 15:57:41

Great customer service! Easy process , had a car shipped to the local location. Was just like it said and they had it detailed beautifully! Highly recommend!

Alyssa Gallagher

09/06/2024 01:16:25

Joe was so friendly and helpful. He never made us feel rushed even though he had to stay late to complete our paperwork. He made sure we were educated on all aspects of purchasing a car and address any concern we had. He made it an easy experience for a first time buyer!

Maria Williams

11/04/2024 14:50:28

We had an outstanding experience! This is the first time we have purchased a car through CarMax. After this experience, we consider it the only way to go. Shopping was so easy, both online as well as in person. We were able to look at cars without pressure. All personnel at the store were extremely helpful. We would like to give special acknowledgement to Alisha Clark at the Meridian, Idaho store for closing the purchase for us. She made the buying experience so smooth and pleasant. This was definitely worth the price!

Douglas Johnson

09/12/2024 14:46:12

Car Max in Meridian when above and beyond to help us get the car we wanted. It checked all the boxes but one and they went out of their way to make it check that last box. I highly recommend them for your next car purchase.

Trevor DeBuhr

10/14/2024 13:55:23

I had a fantastic experience at CarMax, Meridian. When I saw a car I was interested in on their website, I drove down and was pleasantly surprised to be able to walk the lot and examine the unlocked car, both inside and out, undisturbed by any salesmen. I was able to reserve the car for a test drive online, giving me a couple days to prepare for a purchase without the anxiety of someone else buying the car before me. Shout out to Joe Mariani for making the test drive, trade-in and purchase process seamless and fun. His professionalism and commitment to delivering an amazing customer experience really stood out to me. Thanks again, and I am thrilled with my new (to me) car!

Jack Warrick

09/18/2024 15:58:46

We ran into some delivery issues which caused a delay. However, Paul O. Picked up the slack and raised the bar to a solid 5 plus. I consider myself a sophisticated buyer after nearly 45 years of buying and selling cars. BTW, Matt Wallace is a great guy for finalizing the sale. Yes, I would highly recommend Carmax!

Pat Thomas

04/03/2024 15:20:07

CarMax is the only way I would buy a vehicle it was an easy process, no haggling no pressure they are super friendly and make sure you’re happy with your purchase. Definitely happy

Brenda Ashby

10/17/2024 01:37:33

This is our 3rd transaction with CarMax. We have bought two cars and sold them another. Always smooth. This time we had a truck brought in from out of state. It was everything we hoped for and then some. Great job!

efsorrells

10/08/2024 04:45:12

My experience purchasing a car through CarMax was excellent until the actual test drive. My car was shipped from Pleasanton, California to Boise, Idaho, where I went to the Carmax to test drive. The car was absolutely filthy, both inside and out. Very disappointing that the salesman told me “it’s fine“, we’ll drive it like this. I insisted it be washed before we drove it.Although my salesman was very nice, helpful and knowledgeable… The test drive was less than enjoyable because he had horrible body odor. Otherwise, his performance was top top-notch. I would expect if you’re trying to sell any vehicle, much less a $27,000 luxury vehicle… It would be cleaned and pretty and shiny the first time I saw it. Other than that… My experience with CarMax has been great.

Wendy Kazadi

09/26/2024 18:16:56

Very poor quality control standards. I had a vehicle transferred from Reno which took 12 days. When the car arrived, I was excited to take it for a test drive. I arrived early and reception invited me to go look at the car. Upon inspection, there was what appeared to be a oily substance that had dripped all along the rear bumper. Being an optimist, I attempted to rub an area and the paint had been damaged by the oily substance. It is shocking to me that before a car is presented to a prospective buyer, it's not cleaned and washed. If it had, they would have found the issue on the back bumper. To their credit, they did issue me a refund of my transfer fee. However, I will never look at CarMax again for a car. Very, very disappointed.

Mark Weise

08/13/2024 23:57:56

First time buying at CarMax. I will start off by saying, the process to buy a car was extremely easy. I fact way too easy. By far the fastest! My issue is when I got my car at delivery. First, before I drove off the lot I noticed that the tire pressure was low. Turns out there was a nail in the tire. CarMax has us drive over to a tire shop to get it fixed. Then on the way back, I noticed that there were cracks in the windshield. Not just one but 3(manager did place an order for it to be fixed) Also, the car was unclean, coffee stains on the door. Chip crumbs in the car seats. I appreciate the fast process when it came to the paperwork but at the end of the day, it was a terrible experience because the constant issues we found after having the vehicle for less then 30 mins.

Brandon Bunney

09/23/2024 15:50:56

I started a car search here as my family as purchased from Car Max in another state and had a positive experience. I worked with Madison and she is outstanding and competent. Additionally, Madison was calm and persistent when my insurance company messed up with coverage documents. I highly recommend Car Max and Madison! Also, you can transfer a car from Utah with no or low charge from another Car Max and other states for a reasonable amount depending on the distance.

Krista Bauer

09/20/2024 20:21:28

As one of the largest used car retailers in the United States, CarMax has a reputation for offering a wide selection of high-quality vehicles and excellent customer service. The CarMax location in Meridian, Idaho is no exception, and after visiting the dealership, it's easy to see why they have earned such a positive reputation. One of the first things you notice when you arrive at the CarMax in Meridian is the sheer size of the lot. The dealership is expansive, with rows upon rows of vehicles of all makes and models. It's clear that CarMax takes their selection seriously, as the lot is well-organized and easy to navigate. The cars are arranged by type, make, and model, which makes it simple to find what you're looking for. Once you step inside the dealership, the friendly and knowledgeable staff are there to greet you. They're always willing to go the extra mile to help you find the perfect car to fit your needs and budget. The staff is well-trained and able to answer any questions you may have about the car buying process, making the experience as stress-free as possible. One of the unique features of CarMax is their no-haggle pricing policy. The price you see on the car is the price you pay, no negotiation required. This policy takes a lot of the stress out of the car buying process, as you don't have to worry about getting ripped off or negotiating with a pushy salesperson. When it comes to the quality of the cars on offer, CarMax in Meridian really delivers. Every vehicle undergoes a rigorous 125-point inspection, which ensures that the car is in excellent condition and ready to hit the road. If a vehicle doesn't pass the inspection, CarMax won't sell it, which means you can have peace of mind knowing that the car you're buying is in top condition. The financing process at CarMax is also straightforward and hassle-free. The dealership works with a variety of lenders to ensure that you get the best financing options available. They also offer extended warranties and a 5-day money-back guarantee, which gives you the time and freedom to make sure that you're happy with your purchase. Overall, the CarMax in Meridian, Idaho, is an excellent choice for anyone in the market for a used car. With a wide selection of high-quality vehicles, a knowledgeable and friendly staff, and a no-haggle pricing policy, CarMax provides an exceptional car buying experience. If you're looking for a stress-free, hassle-free car buying experience, CarMax in Meridian is the place to go.

Ivan

02/19/2023 18:37:36

My wife bought a car here recently. After day 7 the car begun to sputter. We made an appointment to see service and they put us out at two weeks. We still drove the vehicle. On day 12, the vehicle totally died. I had to pay to have it towed home. Then the dealer said they wouldn't help with the towing cost and I had to tow it to them also. Then they became very rude and cancelled our service appointment and denied admission to their managers. A manager finally called back and tried to say it was our fault. Totally unprofessional. Buy somewhere else.

Mike Hawk

09/12/2024 03:03:54

This was probably the quickest and most smooth car sale I have ever experienced. They purchased our car for the exact amount that was quoted online. Our sales person (Devin), explained every step of the transaction to us….and the entire process only took about 40 minutes. I will certainly be a repeat customer!

Dan Sutton

09/11/2024 22:28:06

Really liked the service at CarMax with both the selling and buying processes. Both sales representatives Blanca and Allisha were awesome. If I could give them raises I would definitely do so. Thank you all for making my experience at CarMax the best. I have never heard bad things about CarMax before and will definitely spread the word of mouth to consider CarMax it's worth it 🙂.

Nikalia Hudson

07/02/2024 03:33:34

I had the pleasure of being assisted by Bianca. I was feeling pressure to purchase a car after our family vehicle was totalled. Bianca encouraged me to take advantage of the overnight test, and I am so grateful. Turned out I hated my first choice and I was able to make a more I formed decision the following day. She was awesome. 12/10 stars.

Sandy Van Sandt

09/22/2024 16:48:36

The best car buying experience my husband and I have ever had. Daniel, Katrina, and every other employee we had the pleasure of interacting with were extremely helpful and friendly! Daniel and Katrina got us into a great 2019 Hyundai Tuscon and we had a great time working with them. We were recommended CarMax by multiple people and we will now recommend it to others!

Anastasia Reyes

08/05/2024 02:44:58

Was very happy and satisfied with the help I got from both agents that help me during the process. Bianca and Devin are both very positive and always with a smile and positive attitude. I would recommend highly to anyone selling their car. Next time I need to sell a car I am definitely going back to CARMAX........... THANK YOU

Ernesto Hernandez

08/18/2024 15:09:01

We recently purchased a 2019 Jeep Wrangler. We brought the vehicle in from another state and were able to take it on a 24 hour test drive. We notated a few mechanical issues and the missing tool kit. Carmax fixed the issues, replaced the tool kit and made sure we were satisfied with the vehicle. This is our 2nd Carmax purchase which made us feel the dealership is trustworthy. The staff is always professional. I highly recommend them for used vehicle purchases.

Shari Bland

09/23/2024 22:09:47

Well I went to carmax to look for a car found one that I liked got a purchase order for the car had it on hold so I can go to my bank for abit more information about the loans. Before I got the papers I asked if this was going to leave a hard inquiry they said that it wasn't going to be a hard inquiry on my credit because if it was going to leave a hard inquiry on my credit I would have left way before getting the purchase order since I told them I don't want a hard inquiry on my credit. I was told it was going to but it was I don't appreciate being lied too about this or just in general and quite pissed about this.

Nathan Pierce

10/07/2024 16:04:42

Hands down, the best car buying/selling experience I've ever had. I will never go anywhere else again! There were no surprises whatsoever. Everything was exactly as expected or even better. Excellent service and an even better deal. Wish I would have known about CarMax sooner. I highly recommend CarMax! Thank you to Shae and Emil for their amazing customer service.

Betsy Davies

03/08/2023 18:27:47

Katrina was very knowledgeable and patient. She answered our questions, was kind and had a sense of humor. She sold us on the car the day before and we were insistant that she be the one to help us when we went back to buy the next day. She is a wonderful sales person.

Joey solano

08/08/2024 03:02:45

125 Point inspection? What a joke. They tried to sell me a vehicle that was absolutely a Frankenstein. Put together with pieces from a junk yard. They "refunded" my money and I have still not received a check, going on a month now. Is this the type of business we want in Boise. Nope, move along CarMax and take your 125 point inspection with you.

Cindy Maher

09/20/2024 16:20:34

Had to sign some paperwork for a deal and Parker was great to work with. He was diligent, punctual and courteous. I highly recommend this car max and location and Parker for your car needs.

J E

09/27/2024 21:49:30

Caleb was super helpful and quick with our transaction. He explained everything very easily, and it was obvious that takes his time to make sure all of questions were answered so that both my wife and I were comfortable. Caleb was a pleasure to work with.

Tim Hosch

07/18/2024 17:40:37

Address:	4043 E Elden Gray St, Meridian, ID, United States
Phone:	+1 208-322-3535
Services:	Used car dealer
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 1,139 Reviews
ZIP Code:	83642
Open Hours:	9:00 AM - 8:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9:00 AM - 8:00 PM
Monday		11:00 AM - 8:00 PM
Sunday		12 - 7:00 PM
Tuesday		11:00 AM - 8:00 PM
Saturday		9:00 AM - 7:00 PM
Thursday		Closed
Wednesday		11:00 AM - 8:00 PM

CarMax JunkYard in Meridian (ID)

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Other Meridian Auto Salvage Yards

Junkyards and scrap yards in neighboring cities with Meridian