Meridian Automotive in
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Address:505 N Main St, Meridian, ID, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:83642
Working Time and Location
What clients say about Meridian Automotive in Meridian (ID)
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Great service. a local dealer's service department couldn't fix the issue because they wouldn't try. meridian automotive had it fixed in couple days. have had no problems since. really good caring people
Oct 21, 2025 -
Jacqueline is my gal!! I was in a bind with a lock problem on my car. I was terrified I would accidentally lock my kiddo in the car one day and wouldn't be able to get her out. I called Meridian Automotive and Jacqueline answered the phone promptly with such kindness in her voice. I expressed my problem. She advised me to see if maybe the battery in my key was dying before taking my car in. I did that and unfortunately it did not work. I called back. Lovely Jacqueline answered and immediately knew it was me. I let her know that it didn't work out but was very interested in getting my car in to be looked at. I drove over to be greeted by her at the front desk. We talked for a few minutes, set an appointment that would work with my schedule to have a diagnostic completed same day of the appointment. I arrived at open today. She promised to let me know what was going on with a repair quote by 3:00. I got the quote before 3:00. It gave me enough time to walk a couple miles back to the shop from home since that was my only vehicle. I got back and my gal, Jacqueline, was there!! She is the sweetest person. While I chose not to move forward with a repair at the moment to decide my options, I was still so happy with the impeccable service I received. I felt like she and I became besties at this point!! She is honest, kind, and is the cornerstone of what classic customer care is all about. I feel confident that I will be a repeat customer so long as she is there!!
Oct 02, 2025 -
My 1995 Ford Probe would not start so it had to be towed to Meridian Automotive. Another shop replaced the fuel pump but after a week it would not start again. So trying a new place has worked the problem was actually a crankshaft sensor. Jacqueline in the office is really a super person informing me daily sometimes more than once on the status of my vehicle. I have never seen anyone so efficient and friendly while being so busy on her job. So if you bring your vehicle to them you will be informed often which is nice
Sep 23, 2025 -
We were on our way to a wedding in Atlanta, Idaho from Northern Nevada when we started experiencing engine problems near Jordan Valley. I called several Ford Dealerships in Boise and none could get me in. One of the dealers referred me to Meridian Automotive. Jaqueline took our call, and the customer service she provided was Michelin Star level. She coordinated the drop off of my Ford-150, got us lined up with a rental truck from the nearby Enterprise, and answered all of our questions and concerns. Jaqueline was a calm in the storm we were experiencing. The rest of the staff were very welcoming and friendly as well. If your vehicle needs servicing, do yourself a favor and make Meridian Automotive your first call. Thank you, Jaqueline!
Sep 21, 2025 -
Meridian Automotive employees are very hospitable and convincing. Although I paid more money than I expected, I feel like they will keep me on the road. Thank you!
Sep 20, 2025 -
Meridian Automotive delivers great service for a fair price. Jackie kept me informed of my vehicle’s status throughout a challenging, yet successful repair!
Sep 19, 2025 -
Meridian Auto was very helpful with our F-150 transmission problem. Jacqueline was amazingly helpful and even lined up a rental car and gave us a ride to the rental pickup so we could finish our trip to a wedding while the shop looked into the problem with our truck. This place has great people working here.
Sep 17, 2025 -
Meridian auto is great! They can handle anything automotive. Knowledgeable, friendly and trustworthy, those are the reasons we continue to take a fleet and personal vehicles to the Meridian Auto Team!
Sep 09, 2025 -
On the phone I was quoted $1,040 to replace a worn parking brake shoe, when I went in to pay the "diagnostic fee" of $188, the paper quote was just under $800. Mind you, this shop does not apply the diagnostic fee towards any of the future labor, also this quote was only for ONE SIDE. I found quality parts online, Beck/Arnley shoes for $44 and a Dorman kit for $19. Took me two hours, with my manual tools, bottle jack and stands to do both sides. Guess I should pay myself $1400 . Don't get me wrong, this shop seems to have good technicians, and they seem to do good work, but ethically? They charge $185 an hour ($40 more than the valley avg), so they're charging what 8 hours of shop time? Or maybe the parts are solid titanium with gold bling. I'll never bring any vehicle here again, nor will I recommend this place to anyone looking for "fair" priced work. Honestly, I only brought it here because of work done in the past when I was in a pinch. And I honestly question how much money I was raked over for that work too.
Sep 01, 2025 -
My AC went out in my truck I was told initially my blower motor pigtail and resistor were still under warranty from the last time they put it in. wich cost an arm and a leg. Anyway I took it in they then called me told me the parts were no longer under warranty but since it was a bad connection they would fix it anyway so I got my truck back it worked for like a week and it went out again so I called them back and they told me to bring it back it in they looked at it then told me it was gonna cost about 1000 dollars to replace all the parts they said they would have to replace all parts again I of course told them no come to find out when I decided to do it my self everything was good it was just a loose wire in the pigtail and saved me 850 dollars it was an easy diagnosis but when they looked at it they said they couldn't figure out what was wrong with it so just to let whoever reads this to be careful taking your vehicle there they will lie to you and try to blow up your bill in a time when everybody is struggling
Sep 01, 2025 -
We had a fair amount.of work done to the engine on a Ford explorer sport to replace a water pump that was in a challenging place to access in the vehicle. I was well informed and the repair was completed in a timely manner. However , it took a few extra visits to diagnose and fix some issues that arose during the original repair which was a bit frustrating. All repairs were taken care under the warranty they have which is excellent and we are very happy with the outcome. I would highly recommend Meridian Auto for service needs on a vehicle!
Sep 01, 2025 -
Meridian Automotive did an amazing job on my old vintage car. Jacqueline was great she communicated throughout the process and kept me up to date letting me know what to expect with no surprises. So glad to have this awesome team, superb mechanic who worked his magic and excellent customer support staff!
Aug 28, 2025 -
This is my second time coming back due to A/C broke and it was under warranty. I was not impressed with customer service this time. If you make a promise to contact at a specific time you should prioritize in completing that promise instead of ghosting until its convenient for you. After completing the servicethe start spamming email with survey requests and calling me when I'm busy for a survey yet be disrespectful when ending a call I completely do not want to comeback ever again if I don't have to.
Aug 26, 2025 -
I brought my F-150 pickup truck in to meridian automotive with a brake system light on. I know absolutely nothing about automotive repair and the amazing employees at meridian automotive went above and beyond to take the time and explain everything to me. They were able to locate a part that no other shop including the Ford dealership could find. This was honestly one of the best experiences I have ever had at any automotive shop in the country! I will not be taking my truck anywhere else to have work done on it!
Aug 06, 2025 -
Took my car in for oil leak. The team was so awesome and kept me in the loop the entire time. The pictures that they took for every step was impressive and very helpful in the trust. I would totally recommend them 100%
Jul 17, 2025 -
I could not be happier with the service I received from the team at Meridian Automotive and Steve IS the best alignment expert in the valley. After another shop made it way worse after working on it, he was able to get everything in spec and the big dually drives perfectly. Highly recommended!
Jul 16, 2025 -
I recently had some work done on my 2018 Ford Transit T-350 HD at Meridian Automotive, and I couldn't be more impressed. Their service is absolutely spot on—professional, efficient, and thorough from start to finish. What really stood out was their communication. They kept me informed every step of the way, and their system for showing detailed diagnostics and updates is next-level. It’s clear, transparent, and incredibly helpful. A big shoutout to Jared, who was professional, knowledgeable, and great to work with. He made the whole process smooth and stress-free. Highly recommend Meridian Automotive if you're looking for a team that truly knows what they’re doing and treats you right.
Jun 24, 2025 -
Team was very friendly and honest about what work was needed on my new to me car. They were also very quick with every step from giving me a quote, scheduling, to the actual car servicing. I would definitely be a returning customer.
Jun 21, 2025 -
To be honest, I hate taking my truck in for any service. However, I was assigned to Jared as my service advisor. He was prompt, honest, quick to respond to text and calls, followed up accordingly and was reassuring and HONEST…which is hard to come by. I would recommend these guys!
May 31, 2025 -
Honestly this place is a joke they rake up the bill and act like it’s the best deal around, my quote of $2000 was only $360 to be fixed elsewhere. They also called me 2 times after I declined them to fix it and wanted to get me to rush back so they could get rid of my car in the parking lot. I also very much believe they lost my handicap placard. I question their honesty and integrity I personally had a bad experience with them and will not return. Please be aware these things happen here and do your due diligence to make sure they aren’t trying to just use you for your money.
May 29, 2025 -
After a series of unfortunate events, I went to Meridian Automotive with a battery warranty issue. General Manager Jeff Parker went out of his way, making a call that ensured I could utilize my battery warranty. Outstanding service! Highly recommend this shop. Thanks, Jeff!
May 27, 2025 -
I called Meridian Automotive around 8am to get my alignment checked. I went fishing a few days before and hit many of holes, washouts, etc. They had my car up and diagnosed that i had managed to bend my struts out in an epic way. They were able to find me new assemblies reducing labor cost, and keeping performance at optimum. Anyway they saved me close to $500 and had her all fixed up in 4 hours.
May 08, 2025 -
Best shop in town. After several bad experiences with my old mechanic I shopped around and found these guys. Very reasonable prices without compromising professionalism and quality. Jared was great and answered all my questions. Definitely take your car here if you’re needing any kind of service done.
Apr 20, 2025 -
My alternator took a dump suddenly and these guys were close to home. Unfortunately the alternator they replaced it with ended up also going back. Twice. Terrible luck. A few mistakes along the way and some frustration through this process but one thing I can always respect is a place that honors their warranty. They walked me into the shop directly and showed me under the hood and explained little details and answered any questions I had too which I appreciated. I have to note that Austin at the front is a super cool dude and very sincere when he’s talking with you as well, he deserves a 5 star yelp review individually. It’s only been about 6-8 months and I’ve just had another car issue come up that might have to do with the alternator or some sort of electrical but they again said if it is, they’ll again stick to their warranty on this and get it taken care of. So I’m hoping I’m not charged for any miscellaneous things per se but I’ll make sure to post an update. Appreciate the work guys
Apr 14, 2025 -
Have used meridian automotive a couple times and they always do a fantastic job!! Highly recommend them if you need something as simple as an oil change up to any of work that your car needs!
Aug 15, 2024 -
Made an appt to drop car off on a Thursday. They gave me the time of 10am. Dropped the car off at appointed time. I called 5 hrs later and they stated they were still working on it. They closed at 5 and no one called. Next day I called at 10:04 am and talked to Brian and he stated that do to me dropping off in the afternoon there were other cars ahead of mine. I told him I dropped off at 10am in the morning. He then proceeded to tell me that they usually have people drop off vehicle the night before or when they open up. Long story short, tried to put blame on me, instead of owning up on their being busy, to which he finally admitted to. They stated they didnt want to fix the oil leaks due to the fact that my car was 22 years old and they were afraid of not finding parts for my 2002 KIA SPECTRA, and thinking that other parts would crumble while getting further into the car. Keep in mind I only had 93000 miles on it! So they charged me $166 just to tell me they refuse to fix the oil leaks! Not happy!
Aug 02, 2024 -
Essential to keeping our vet program going at Neptune Warrior. This right here is critical in helping transport gear and staff for helping veterans. Meridian Automotive does amazing work!
Jul 10, 2024 -
People were nice. I had them replace the calibers and rotors and the assembly on my 2018 Toyota Hylander after putting my winter tires on two months later. I noticed the lug nuts were loose, all the way around could twist a lug nut with my finger, like they didn't use a torque wrench to vehicle specs "76 pounds". They were the last ones to touch the wheels. I could have had a bad accident on the freeway because of this. I would double-check their work if you have a torque wrench. I usually don't leave bad reviews, but I'm just looking out for others.
Dec 05, 2023 -
This was my first experience with Meridian Automotive, I was extremely impressed. They did what I asked them to do (alignment) without trying to sell me more services etc. The office staff was polite and friendly. I will have no issues in the future taking my vehicle here from Nampa. I've been through both of the "best ones" in Nampa and compared to meridian automotive they just took my money and didn't align my vehicle.
Oct 14, 2023 -
I was referred to Meridian Automotive from another mechanic shop. The first thing they did was a thorough inspection and evaluation for a reasonable price. Unlike the Dealership, they gave me a precise diagnosis of the problem, and were prepared to do repairs on the actual problem. The dealership didn't diagnose the problem, and just recommended a new engine. Unfortunately the diagnosed problem required a complete engine rebuild. Hanna, my service advisor was very helpful and explained the whole process up front. I was given a price up front, and a time frame for repairs. Throughout the repair, Hanna kept me updated on the progress, and also advised me of any additional repairs or costs involved. They even took photos, and showed me old and new parts going in. There was GREAT COMMUNICATION and excellent customer service throughout the whole process. My mechanic Gary did an excellent job, and he had all the tools and facilities at his disposal to do the entire engine rebuild in shop. All the tooling and block and head resurfacing and machining was done in house, not sent out to a third party. I was very impressed with the facilities and capabilities of Meridian Automotive. Overall I was VERY IMPRESSED with the skills of the ASE Certified Mechanics, and the professional interaction with the font office staff. It is extremely difficult to find an honest, fair, and trustworthy mechanic these days. I have found that at Meridian Automotive. I will definitely be back for all of my Mechanic needs! I trust them to work on any of my vehicles! Thank you !
Jun 11, 2022
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