My family has been buying VW and Porsche parts from Hawaii Import Parts for many years. They have a great selection of parts for old cars and they are always very polite and always share great customer service. They are part of old Kaka’ako and old Hawaii. I hope they stay open for a long time to come.
Much Mahalo for excellent customer services provided me. Not only that, you provided me with other companies to compared it's prices. Again, Much Mahalo & Arigato.
Really top notch customer service! I am in the health care field and I have some skills of automotive, not much on Euro cars. This place had majority of the parts I needed for a Jetta. Enormous thank you to Allen and Chad. Not only on sales, they even guided me with trouble shooting. Really appreciate this company. Keep up the good work!
This place has the best prices, knowledgeable staff, and great customer service. Before looking elsewhere for your parts look here! The shelves are fully stocked and they should have the parts you need. Thank you to the staff for their assistance and letting me use the restroom :)
HIP was recommended to me by a fellow Euro car enthusiast. They sell high quality (OEM or equivalent) parts for European cars at good prices. Many things are in stock and they can order what isn't. I have yet to visit in person but their parts guys are super helpful over the phone. They were able to confirm they had the part I needed for my AMG and deliver it to my mechanic in a hurry. Thanks HIP!
Winner! People very courtesy. Attention to detail. Most importantly, had my part and put it on hold for me. Will recommend this place to others for sure.
The staff were very knowledgable and were able to help me find the parts I needed very quickly as well as being very friendly. The service paired with the great prices made for an excellent experiance.
Great service! Their team cares about getting you the right part the first time. Very friendly and a pleasure to do business with. Saved me over $100 versus the dealership or overpriced shipping from online auto parts stores. If you need auto parts, Hawaii Import Parts can't be beat! Thanks!!
Generally very comparable to online prices but they'll often surprise you with what they have on hand ready to go and if they don't, they can get it for you with a much faster turnaround than online shopping. Very friendly and straightforward staff as well.
These guys were fantastic! Nothing too much trouble and offering me tips to save money; their motive being to help and not financial gain. Long story short, I was sold the wrong part and had part of my vehicle broken by another nationally-known parts store. I did a google search and called all the numbers to find a solution. Hawai'i Import Parts suggested that I come by if I lived close, that they may be able to help. So I did. Such good service, a hidden gem with unbeatable ethics and prices. Mahalo nui loa, Hawai'i Import Parts :)
I've shopped at Hawaii Import Parts on and off throughout the years. They're not the cheapest in town, but they do have special Parts in specially for European cars which I like to drive. Very friendly staff when I shop there today. They put on my rear wiper for me and even help me figure out replacement light bulb installation for my BMW.
Great bunch of guys! Very helpful, these guts might just have what you're looking for, if you look behind the counter, you know what I mean! Wow that's a lot of parts on those racks, they must have what I need! Hole in the wall! Don't miss it!
Good selection of parts, good prices for a local store, you can't compete with online. They carry nice oem parts like brake pads and rotors. Tons of oem brands aisin Bosch denso. I check here first before I go to those franchise parts places. That is if I can't wait for them to come in from online or won't ship to Hawaii.
I always do all of my auto parts shopping here. The guys are always friendly courteous and well knowledge about Auto Parts. Keep up the good work. Thank you for always make me feel like a valued customer. Mahalo.
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