What clients say about A&B Auto Repairs & Towing in Vidalia (GA)
I stopped at Red. roof express truck stop and got stuck in sand in parking area. They arrived at 1022pm had me winched out and on my way by 1046pm .charged me 1hr labor charge and said IT took two guys. The Second guy stood at me driverside door talking to me 99% of the time . So I feel 414.00 was way over proces for the service provided.And i had to ask 4 times for receipt be sent to me cause i wasnt given one at time of service completeion.
was traveling for a fun beach trip and my tire blew out, called them and they said they would be out to us in 30 minutes, 2 hours later called to find out they blocked my number and wouldn't answer my friends phone calls..... this place is very unprofessional and doesn't care about the customers and possible profits they could have made. shame.
Had a great experience with A&B Towing would recommend them in a heart beat.
My truck shut off and wouldn't crank back, so I gave Austin a call and he was there quickly, towed me from I16 in Dublin to Savannah to a shop that could fix my issues and at a great price. Couldn’t be any more happier with the service. Thanks again, Austin!
Amazing service & great prices ! The owner, Austin was a very helpful and kind. He drove over 50 miles from their office in the middle of the night to change a tire for me after I had a flat on the interstate. Got there in a timely manner and charged me way less than other tow companies that were even closer to where I was. Highly recommend this company !
I call at 7 pm on a Sunday night to help my daughter who was stranded on the interstate and they jumped right on it. Had her back on the road in no time. Very professional
Negative 10 to the tenth power! This is the ABSOLUTE WORST Company we have used. A referral from Allstate took them 2 hours to pick up our vehicle. Then when they finally picked up our vehicle they took the key back to their office in Vidalia, they refused to take it back to the mechanic. What tow company takes the keys to a tow and makes the owner drive 80 plus miles for their mistake? Professionalism you have got to be kidding me. Told us they would take the key back the day after, but never did. Took us 2 days to get our key back, cost us so much extra time and money. Really...., they have got to have better than this in Vidalia? But AllState needs to Vet the companies they conduct business with better. Don't believe this bull in these reviews. Professionals never change their behavior regardless of the color, race, creed or orientation of their clients. Professionals are exactly that. This company, please......turn their service down, their tow will cost you a whole lot more than you want to risk. Cost us $150 to pick up the key, said they would mail our key, didn't even offer next day service. Just Horrible Customer Service!!! Smh, Their mistake and bad business practice was our fault. Really!!! Integrity is everthing!!! BUYERS BEWARE!!!! After reading the other reviews it's a black business thing. That's fine too!
Simply outstanding service from Austin- clearly going above and beyond. We had a flat tire on I-16 and needed a tow 90 miles to Savannah. We could not find an Uber to drive my wife and I - so Austin and Allison arranged to have us ride with Allison in her car to Savannah following Austin carrying our car. We simply could not have done it without the incredible service and southern hospitality from Austin and Allison. They saved the day....
Austin saved the day. Had a flat on I-16. We called AAA and they were useless after 2 hrs of waiting. I called Austin and they answered immediately at 12 am. They asked me for the tire size and thought they had one. Called back after 5 min to confirm they did and were on their way. 25 min later showed up. 15 minutes after that we were on our way. Appreciate their quick service.
Called them & they told me to come around 1:30/2:00 then when that time came i had to call again.. they said “we’re on the road right now” and proceeded to hang up. Very unprofessional and rude. Doesn’t seem like they want to work with people
Called this guy and he acts like he doesn't want to help anyone, like he's in a bad mood. I don't why he's even on Google, doesn't seem like this guy even wants to help, dont waste your time here.
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