Fantastic Shop! My wife’s transmission went out in our truck and we had it towed to Bohlens after hours and before I could call the next day they had already began looking at it. They ordered us a new transmission and had it ready for us on Christmas Eve even though they were closed. Made my wife so happy to have her truck back for Christmas. Quality work, very helpful and professional. Our go to shop in Madison, thanks to everyone who made the repair possible!
Driving through from Colorado and our A/C went out - and we’re pulling a camper with 2 kids and 2 dogs. Needed a mechanic off of I20 and so called Bohlen’s and they were able to get us right in, get the right part delivered, and get our vehicle a/c fixed same day. They were polite, friendly, and knowledgeable. Quality and professional mechanic in Madison, we are grateful to be cool as we drive the rest of the way through Georgia. THANK YOU!
We have been using Bohlens for 50 years. They have worked on 4 generations of our family's vehicles. Hard to believe. Doesn't get any better anywhere! They treat people like they would want their own family treated, and they are as honest as the day is long! No better workmanship can be found!
These guys have always done right by me and everyone I've known that used their services. I don't even live in the area anymore but I still take our cars to them.
Great place to get your vehicles fixed, they are always busy but seem to be able to fix anything in an emergency as quickly as they can. They have always given us good honest work without being over priced even if we needed something done asap. They don't try to fix things that don't need fixing. The prices have always been reasonable if not cheaper than other places. They even worked with us on a warranty claim and ordered the parts before all the paperwork had come through so when it did they could get the job done as soon as possible for us. Have nothing but praise for their work as it has always been done to a high standard and have felt assured by them if we have any problems we could take it back there and they would sort it out but haven't needed to. 5 stars isn't even enough to show the dedication these guys take to get you on the road again. Lee has always been very helpful and understanding when we have called in with car or truck trouble.
My father in law was passing through Madison on his way to Macon and his car broke down. They came and picked him and his car up with a tow truck and fixed it the same day. Amazing service and great people!
Horrible experience. There was a man there that was so rude to me several times on the phone and also to my grandfather when the tow truck driver delivered my truck. I was referred to them by someone and it was the biggest waste of time and money. Over priced and terrible customer service. I would never refer anyone here.
Very fair garage and thorough. Will give you honest assessment and not gouge. I had a brake emergency, was new in town and other issues. They fixed my car prompt and fast, assessed the other problem and it saved me a whopping $850! I highly recommend these guys. Doesn't get any better!
The tow truck driver refused to give me and my dog a ride to my home. He was sour and mean. He left us in the pouring rain. My phone battery died and we were stranded for 3 hours in a downpour! A horrible experience. Really one star is too much.
Very nice and very knowledgeable managers and mechanics that I have spoken with I will be taking my car to. Bolens on Monday! But if it ain't"t rolling, then bring it to Bolens where we will push pull it or drag it and then even tow it if we have to
WOW!!! This was THE WORST !!!!!! WARNING!!!!
It all started out super great with a timely pick-up, then it all goes awry.
In short, it took them 26 hours to deliver my car to the dealership!! 26
The bill was then 75.00 more than quoted.
STAY AWAY!!!!! ANYWHERE IS BETTER
On a trip from north Ga to our hunting club, my dad and I broke down in Madison pulling an 18' trailer with a tractor on it. I searched for a tow service and a garage and found that Bohlens was a full service shop and had great reviews. So I called them up, within 15 min Mr Bohlen was there to get us with the rollback, even hooked to our trailer and pulled it as well. They thought it was the distributor, put a new one on (hadn't been changed in 8 yrs), that wasn't the problem. Ended up being the crank position sensor...truck would turn over but wouldn't ever fire (like a distributor problem). He didn't charge us for the labor on the distributor even after we said go ahead and leave it in. He gave us the parts at HIS cost as well! While we were there he offered to take us somewhere to get lunch also. One of his guys worked through lunch and they got us back on the road 3 hrs sooner than we anticipated! These were nice, honest folks and if I ever break down anywhere down there again, I'll call Mr Bohlen.
I broke down on the side of I-20. After speaking with the GSP, I called Bohlen's. Although they were busy that day, Wilbur took the time to diagnose and ultimately fix my 96 Civic. He also gave me some advise on future repairs even though he knew I was from out of town.
I could not have been happier with the experience. Thank you.
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