Wren’s Collision Sugarhill in
Sugar Hill (GA)

Wren’s Collision – Sugar Hill Super friendly and straightforward team that kept me updated the entire time and never hesitated to pick up the phone. Delivered right on the promised date. Definitely check out the before and after pictures—the results speak louder than words!

This was our second repaid job completed by Wren’s Collision Center in Buford. The Customer service and communication was top notch. The status updates on where the car was in the process were very helpful and appreciated. Both times the car was completed before the date promised. I highly recommend Wren’s to anyone needing repair work done to their Vehicle. Overall, excellent work, customer service, and communication throughout the whole process!

I would love to give 5 stars because the people were wonderful to deal with but the quality of work was not as expected. See attached photos. I would return for these repairs but I live a hour away and I do not have additional transportation to accommodate me if I put my car back in the shop again. The quality of body work could have been better and instead of putting used parts on my car I would have preferred new! But it was never discussed with me only to my insurance company!

Manager John and office mgr Carol were great - professional, knowledgeable, and easy to work with. My Tesla came back to me looking brand new - Highly recommend their services

I had my Kia fixed up here and received excellent service, everyone was very kind and the car looks great!

Recently, my Tesla sustained a cosmetic scuff on the driver-side rear bumper after a minor impact. Since I needed the repair completed promptly, I took the vehicle to the Tesla-certified collision center in Sugar Hill, GA. John inspected the damage and provided an estimate within minutes. As I planned to pay out of pocket rather than file an insurance claim and I am currently a student, I asked if there was any way he could help accommodate my situation. He was extremely understanding, professional, and courteous throughout the process. The repair quality was excellent, with no compromise in workmanship, and the vehicle was delivered on time as promised. Overall, I was very impressed with the service and would highly recommend this Tesla-certified collision center.

Wonderful customer service. Wrens went over and beyond to help me with my truck! It looks amazing and they are so easy to work with.

I recently had an exceptional experience at Wren Collision Center in Sugar Hill, where I had the passenger side mirror on my Tesla Model 3 replaced after an unfortunate mishap while pulling out of my garage. As a Tesla owner, I was specifically looking for a certified repair center with the expertise to handle my vehicle properly. Wren Collision Center stood out as the only Tesla-certified facility nearby, which immediately gave me confidence in their capabilities. From the moment I arrived, I was impressed by their dedicated Tesla staff, which further reassured me that my car was in expert hands. John, who manages Tesla customers, was an absolute standout. He was professional, transparent, and took the time to walk me through the entire repair process in detail, ensuring I felt informed and comfortable every step of the way. His customer service was truly top-notch. John ordered the replacement parts promptly, and despite an unexpected issue from Tesla that increased the part cost, he went above and beyond by not passing that additional expense on to me. This level of integrity and care is rare and greatly appreciated. The repair itself was completed flawlessly, and my Tesla Model 3 looks as good as new. Wren Collision Center’s expertise, professionalism, and commitment to customer satisfaction make them the go-to choice for Tesla owners in the area. I highly recommend them to anyone in need of quality repairs, especially for Tesla vehicles. Thank you, John, and the entire Wren team, for an outstanding experience!

I loved the personal touch that you receive when you are at the Wren’s Collision Center. Initial and final communication are on par. My only wish is the you have more communication during the repair process. With that being said, if I hope not to but if I do need assistance again, I would return to Wren Collision.

I had a fantastic experience with Wren’s Collision in Sugarhill for my recent collision repair. The team was professional, thorough, and kept me informed every step of the way. They repaired my vehicle quickly and to perfection, making it look as good as new. I really appreciated their excellent customer service and the high-quality work they did. If you’re looking for reliable and skilled collision repair, I highly recommend Wren’s Collision!

We took our Honda CR-v to have the bumper replaced. We were treated the same as if we were spending thousands of dollars. We were treated like family. Carol was especially friendly and helpful at all times during the process.

I picked this place because it was close and an approved Tesla repair shop. They took care of everything on the spot. Carol, who was at the front desk was excellent and made sure everything was taken care of. I was very pleased with the service and how my car looked when it was done. I clearly detailed it before they gave it back.

I've recently tore up my bumper and Valance of my Tesla Model 3 and took it to Wren's at Sugarhill. The service was awesome and special shout-out to Carol(Front desk), John G/Jeff C(estimates and post repair explanation) and Brandon (detailing).

Wrens was amazing from start to finish. Miss Carrol is the life of that company and is the sweetest and most helpful person. That work was top grade and I will recommend them with our eyes close.

They did an awesome job! Stephen took special care of my vehicle and everyone there was extremely helpful. I really appreciate the fact that they keep you posted on the progress throughout.

The vehicle repair process was pretty simple and smooth until I had a concern with my vehicle.The lane keep assist was not working after taking it to the dealer they determined it was not fixed after the accident they also found that other lights were not put back together properly. I talked with Jeff one the managers there and I was telling him about my experience and concerns and he immediately got defensive and rude stating he had test proving that it was working when I informed him that it hasn’t worked since the day I got it he said that’s not true and not possible. I will never bring any of my vehicles back to this shop. I think they might be able to work on regular vehicles but when it comes to vehicles with a lot of electronics they definitely take shortcut and do not put things back the way they should be.

Very pleased with Wren's Collision @ Sugar Hill, from the beginning to end, no rush, explained the process and it really took 3 days to fix my Tesla, repaired and looking very clean inside and out and the tires were shining like the car. We found them thru Tesla website as a certified place to bring our car. The customer service and front desk were outstanding, I highly recommend Wren's Collision with any body work and all the Tesla owners, rest in peace, you will be in good hands!.

I had a wonderful experience at Wren's Collision Center in Sugarhill! I found them on the Kia Mall of GA website. I figured if Kia has them on their website, they must be good! They were the second place I went to for a quote and I immediately liked them. Carol the receptionist is so nice, attentive, helpful and thorough. Everyone there is very friendly. They took the time to explain everything that needed to be done to fix my car. After talking to them, I knew my car would be in good hands. My car was repaired fast and I am very pleased with the results! Highly recommend! Thank you Wren's Collision Team!

My experience with Wren’s Collision was excellent. The receptionist and mechanic I spoke with were very friendly and helpful. I expressed to them that how long my car was in the shop was a big concern to me. Because of that they told when would be the best time to leave my car and had it repaired earlier than estimated. They send updates throughout everything so I also knew what was going on with my vehicle.

I recently had my car repaired after an accident, and I couldn’t be more satisfied with the experience. From start to finish, the service was professional, transparent, and efficient. The staff was incredibly friendly and walked me through the entire process, answering all my questions and keeping me informed with regular updates. They worked seamlessly with my insurance company, which made things even easier. When I picked up my car, it looked brand new — the repair work was flawless, and they had even cleaned the interior and exterior. The turnaround time was faster than I expected, and they stuck to the estimated timeline and budget. It’s rare to find a business that combines high-quality work with such outstanding customer service. I’d highly recommend them to anyone in need repair!!

Fantastic service! Jeff assisted me and he was very professional and in constant communication with me in the status of my vehicle. When I came to pick up my car, I didn’t notice that my gold chain fell off my neck. An hour later he called and found it and returned it back to us and I am very grateful for that! The staff is courteous, pleasant and honest! if I ever need my car fixed again, I would definitely choose wrens collision sugar hill! A+ service!

I chose this collision center based on its excellent reviews, and I am pleased to say it lived up to its reputation. Throughout the entire process, the staff ensured that I was well-informed and never felt uncertain. After receiving my vehicle, they were extremely friendly and reassured me that I could return if I had any questions or concerns. I would highly recommend this establishment to anyone in the area. If I ever encounter any issues with my vehicle in the future, this will undoubtedly be my first choice. Shout out to Steven! Awesome work

Wrens did a fantastic job fixing our truck that was wrecked by someone that stole it. Highly recommend using for your repair needs. Carol was always pleasant when I called in ( and I called often) and Jeff was great to keep us informed of progress as it had to have so many different things done to it.

I highly recommend Wren’s collision! I recently had to get some body repairs done and I couldn’t be more pleased with their service. They have great communication, they keep you updated throughout the week. The work done was impeccable, my car looks as if brand new and it wasn’t in the shop long at all. It only took about a week & a half and I was back in my baby! They also gave my car a wash & vacuumed the inside. There was no hassle, no long waiting times, they made the whole process very simple and smooth!

We had a good experience working with Carol (assisted in getting our vehicle into their shop) and Kelly (going over at check out what was required to repair our vehicle). We appreciate and thank the crew who actually repaired our deer damaged vehicle.

Best collision center experience EVER!! Our vehicle was unfortunately hit by a gunshot, so after filing our claim we researched collision centers in our area (as the last collision experience was less than desirable). Wrens Collision had excellent reveiws, so we thought we'd give them a try, which was the best decision!! From the initial call (Gabriella) was professional, detailed and had a warm, welcoming spirit. Estimate amc Scheduling with Ally was seamless and we even received text updates during the entire process. The vehicle was done on time, as promised, and the workmanship was high quality. When I went to pick up the vehicle, it wouldn't start (no fault of theirs), think I need a new battery. However, they came right out, got my battery jumped and even encouraged me to get it checked out immediately (genuine concern). Kudos to Gabriella and Ally - both made this unfortunate and stressful situation, a great, smooth experience!! Five stars 🌟 hands down!!

Highly recommend this shop!! The staff is amazing and the service is a step above the rest! They have done collision repairs on my vehicles to custom paint work which both came out incredible! Here are a few pictures of before and after.