K.M. Auto Care Inc in
Kennesaw (GA)

I no longer go anywhere else. This is your local family owned and operated shop you can trust. Prices are very good and the quality of work and service is excellent. Used them for maybe 10 years now on anything from $2k dash pull jobs to oil changes.

I had an excellent experience getting my oil changed here! The service was quick, professional, and at a very fair price. On top of that, the staff were friendly and made the visit even better with great conversation. It’s refreshing to find a place that not only does a great job but also makes you feel valued as a customer. Highly recommend!

I've have been going to this place for over 20 years. YES 20 years, they are by far the BEST at what they do. Are they the cheapest NO, but I promise you will get the best. They're honest, they don't use shit parts, and if somethings not right they fix it. Don't think for a second drop off your vehicle and give them the opportunity. Hands down the best people I've ever dealt with. I live almost an hour away now and I still take them my vehicles no matter what! Tell them Zac sent you! You won't regret it I promise!!!!

I was gifted a car and took it here to be inspected so I could fix whatever was wrong with it. This place could’ve seen me as an early Christmas gift since there were so many things wrong with the car and drained me dry on paying for repairs. Instead they were 100% honest, told me everything that was wrong and told me I’d be better off selling/trading it. They also worked on another car we have and did a perfect job on it(broken axle) for half the price other places quoted. I highly recommend them for honestly and good work.

I was happy with Ken and Marc auto business. I was having so much fuel issues with my Ford Fusion and couldn’t figure it out and truly was about to give up. I had a shop 6 months ago work on my vehicle and who I thought fixed my car fuel issue but in actuality they cause more problems to occur. K&M took my car in an actually fixed properly. Prices were fair. I trust them. Car drives a thousand times better.

My daughter and I both took our cars here and they were so thorough and careful with our cars, but most importantly, they were honest. I 100% trust them and will only take my car here from now on. The prices were extremely reasonable too! That was a huge bonus.

This is a review I should have written years ago. I have been a customer at K.M. for probably over 20 years. There’s a reason I keep coming back…they are amazing. Just about every car we’ve ever bought for ourselves or our many children (and trust me, that’s a lot of cars) we have taken to K.M. to get their opinion on the needs and safety of that vehicle. We trust them is why. On the rare occasions we actually have something go wrong with one of our vehicles we take it to K.M. You will always get fair, friendly, honest service from them. It feels like you’re entrusting the care of your car with a member of your own family who just happens to be an elite-level auto mechanic. Can’t recommend them enough. So long as they stay in business we will continue to take our vehicles there and continue to recommend them to anyone who will listen.

We have been using KM Auto Care for at least 20 years. They are honest and priced fairly. I have brought my car in with squeaky brakes and was told probably the rain because you have 10K left on them. When our sons were teenagers with clunkers they would only do necessary work. One son who moved about 20 miles away still brings his back there. Hope they stick around forever!

Paid $1100 for CV axles. They didn’t reinstall the caliper bolts and the brake assembly fell off the car while driving. Taking my vehicle to another shop to make sure no damage was done. Save your money and avoid damage to your vehicle. These guys have other reviews stating the same kind of competency issues. Do not use this shop unless you have disposable income or just hate your vehicle. Update Need to replace wheel bearing now which will cost an additional $1000 or so to have repaired.

K.M. Auto Care is the absolute BEST place to have your car needs taken care of. They are honest and fair in their pricing and they have a quick turn-around time too. My husband and I take both of our Lexus RX350s there for service. You won’t be disappointed if you use K.M. :)

Mark has been nice to work with, however the quality of service has been poor. I’ve had 3 repairs done by K M, and every time I’ve had to return at least once because the service was done incorrectly… this last time resulting in being stuck on the side of the road for hours. The attention to detail in their work definitely needs to be improved.

I would recommend this repair shop to anyone. Working with Mark was an awesome experience; he went out of his way to pick up a part for my car instead of waiting for it to be delivered later in the afternoon. The staff are very honest and kind, and the prices are fair as well.

Called at 8am to get my truck looked at for an oil pressure switch/sensor code, they were able to get it in right away and have it back to me early afternoon. They were also great with communicating price and not pressuring me into any additional repairs as well as confirming my suspicion that it was the switch and nothing else. Will definitely be back to use them for future repairs and maintenance. Great local and friendly shop that serves everyone who comes in.

I have KM fix 3 different things wrong with my car over the last 2ish years and every time something went wrong with their fix. The first time was with in about 6-7 weeks of my visit. The second and third time they replaced my belts and about a year latter my ac and s belt broke. They only have quick fixes that do not last long. I do not suggest their services.

Can't recommend more!!! Best in town! We've been taking all of our cars here (American & Asian makers) for years because they are just that great. Super knowledgeable, trustworthy & fair. A true gem we'll continue to call our auto place for as long as possible.

I came in with limited money, limited time, at the end of the day, on a Friday, with no idea what was causing my car to leak coolant. Kent and his mechanics jumped on top of diagnosing and figuring out how to get parts rushed over and how to get to the problem in order to fix it. By the time my car cooled off enough, these guys stopped what they were doing to get the job done. I was traveling from Tennessee and supposed to check out of the hotel on Saturday at noon, with a handicapped mother and my 12 year old daughter. The fact that these guys made getting my car fixed such a priority, was such a blessing, and their willingness to proceed with the repair so close to closing time, was extra mile service for sure. If they hadn’t, my family and I would have had no place to stay, and no way to vacate our room, and make it back home until at least Monday. Super nice guys, superior work, and extra mile service. Along with a super generous price to fix it. I only hope to have my car mess up the next time in Kennesaw. 😇😊

BEWARE....WORK IS NOT ALWAYS PERFORMED... I took all three of my vehicles in for brake inspection and service. Two of the vehicles, they charged me for work they never did...the other they said was fine, but actually wasn't...I doubt they looked at any of them.. In fact, I found out taking vehicles to another shop less than a month later due to still having brake problems and K M refusing to re-inspect brakes while I was present...at other shop and I stayed while they pulled brakes to find out all pads were completely worn and had not been changed. One vehicle took mechanics a long time to remove the caliper bolts because they were seized up and brake pads on rear starting to crystallize...which is from vehicle not having brake work performed for a long time. This is the same vehicle I was charged almost $700 for brake repairs 3 weeks earlier by K M. I have used this place for years for minor service like oil changes and battery changes, but if you need a significant work, these guys will RIP YOU OFF and not perform the work. They did the same thing when I requested air filter change and spark plugs.... they work was never done but I was charged for it. They only changed plugs that were easy to access and never changed back plugs and coils that would require significant work getting to... When confronting them on charging me for work not performed they refused to let me see the old parts that were taken off vehicle after they supposedly just replaced with new and refund me my money. I just wanted to warn everyone....these guys are CROOKS and will cause you severe car repairs because they are not performing the work as charged. WARN EVERYONE YOU KNOW....STAY AWAY FROM THIS PLACE...they need to be closed down for ripping people off and damaging vehicles. If they didn't want to do the job, they should have just turned me away versus ripping me off and lying about it.

K&M Auto is the best auto shop in Georgia. Mark and Kent will drop what there’re doing to fix your vehicle if you have an immediate need. In my lifetime I’ve never known a more honest business. They WILL NOT over-sell you on unnecessary parts/repairs. Great family atmosphere as most of the shop have been working there for decades. Thanks for your help this week guys. Update 7/30/2020 "The bitterness of poor quality remains long after the sweetness of low price is forgotten" These guys are the best around. Honest, fair, trustworthy.

Very unsatisfied with my service. My car wasn't running so I researched shops in my area and I found KM and they had good ratings so I thought I'd give them a shot. That was a mistake! They charged me $90 to "listen to my motor" and determine it needed a new motor. I asked what happened and the answer I received from the tech "It could be 1 of a hundred things". I asked how much to replace the motor and I was told " Probably like 4-5k. Not worth replacing the motor. It was like I was bothering them. After taking to some friends they recommended C&P auto. C&P gave me the same diagnoses, the difference is the explained what they believe happened to the motor. When I asked for a quote they gave me a quote with a breakdown of the charges. Never did they act like I was bothering them. I went with them. Very happy with their work at C&P!

Broke down on 75 and after a quick search for options in the area ended up towing my car here. They quickly diagnosed the water pump issue and fixed it at a fair price. On a different occasion they kindly checked my car for any problems following a tire issue. We just moved to the area and are so glad to have found reliable mechanics. They are straightforward and efficient. Thank you.

Awesome. Kent and his brother saved me over $900 because they used a sealant for my leaking heater core. I drive a 2007 PT cruiser with 114k miles. These guys know their stuff. I had my timing belt replaced here too over a year ago and they helped me avoid having to get a new car. Honest wonderful mechanics.

At K M you are not paying for shiny, large, new waiting rooms. Instead you are paying for guys who love what they do and won't try to rip you off. I have two great experiences to share: In my old car my steering wheel would shake and three shops couldn't figure out why. Took it to K M for an oil change when a friend recommended them and the mechanic told me he put in the missing motor mounts when he changed the oil free of charge. The never ending problem was solved. In my new car, I took it to the dealership for recalls and an oil change and they told me I needed to spend $3000 on a motor mount harness due to a chipmunk eating it. When I had K M check it out, they laughed and said there was one bite, but it didn't need a repair nor the full replacement the dealership recommended.

Honest & reasonable, fair price. My car died in Dallas the day before New Years & had no idea where to take it. KM had great reviews & they were open. Dropped it off & he said they couldn't look at it until Monday the 2nd. No problem! I told him I think it was the starter & when he called me on Monday, that's exactly what it was. Picked it up Monday afternoon & he tightened my belts which I thought need to be replaced since that is what another mechanic told me. Starter sounds amazing!! I will definitely be back!

My wife and I have been going to K M Auto for 10+ years and always experience great service at a fair price. What more can you ask for in a locally owned business? Kent, Mark & the K M Team truly care about their customers and the cars they fix. We 100% endorse this A+ business.

This is a great, honest family owned operation. I took a vehicle in for a pre purchase inspection. They were thorough and walked me through every issue that the car had. In the end, they recommended I not purchase the vehicle due to likely costly repairs that it would need in the short term. Thank you for saving me thousands! I'll be back, even though I live an hour and a half away. When you find a good, honest mechanic, value them! Highly recommended.

My husband is very mistrustful of all auto mechanics. I had my car towed to K&M after I was stranded. I've lived in Kennesaw since 1985 & they've been at their location almost as long! Well, they proved my husband wrong. They fixed the problem & reminded me that I had neglected important maintenance. I agreed to have them do that work. I was very pleased with the bill considering all they did. My car runs a lot better. AND my husband has reluctantly agreed. Ha!

After receiving a "recommendation" that I replace the brake pads on my car and flush out and replace the transmission fluid from a national brand up the street, I didn't feel right about it took my car to K M Auto Care after reading so many positive reviews. I'm so glad that I did. Not only did they get me in to take a look within 30 minutes, would have done the work the same day if necessary, but 10 minutes after pulling into the garage Matt came and told me to have a nice day because no work was needed. I sincerely appreciate an honest relationship with the people I do business with and I will be taking my vehicles to K M Auto Care for everything I do going forward. It's a great, family owned business and I highly recommend them.