Collins Towing & Recovery Service in
Statesboro (GA)

Mr. Ashley Hayes was prompt on my assistance. He was there within 15 minutes. He was very respectful and down to earth. I would recommend him to anyone who I know that needs assistance!!!

Mr.Hayes was such a life saver! He helped me , calmed me down, and took my car to the mechanic. I would choose this company again and again. Being broke down on the side of the road is a terrifying feeling but he was so kind that it made me feel better.

Collins came out on a Sunday afternoon, had my vehicle back to my home in an hour. Very grateful for these guys, the guy that came out was very nice.

My battery was dead in the parking lot of tractor supply in Statesboro, I called to get a jump start... And was told they won't do a jump start, only a tow for 30 miles, 270 cash- $290 card....end of conversation.. A gentleman in the parking lot asked if I needed some help...Turns out the battery cable was loose... And he wouldn't take any money from me....yes there are still decent humans around.... But this company was lacking

I was having trouble with my key fob and they replaced it while also coming out to deliver my car back to me at a reasonable price definitely recommend.

Collins Towing & Recovery Service was a lifesaver! They responded quickly when I needed help, and the entire process was smooth and efficient. The team was professional, and I was impressed with how fast they got the job done. Excellent service from start to finish—I highly recommend them!

Broke down one time, called them for a tow, they ended up being the ones to fix my car, gave me a great price and worked with me on a payment plan for the repairs ! Won’t let anybody else touch my cars after meeting Mr Shannon . Great people highly recommended

Where do I began!!.. My car stopped in Statesboro on a Sunday morning on my way from Atlanta to Savannah. My car was towed to Collins Towing. On Monday I spoke with Shannon regarding my car. It was discovered that it maybe the starter, but after it was replaced the car still wouldn't start. So this is where the investigation began. It took a while to trace the wiring to try to figure out the problem. I called every day, and each time staff was courteous and patient. My family and questioned why it took a week to figure out the wiring issues. I told them, FIRST I wasn't their only customer. And it was a Towing company so, I'm sure Shannon had to leave periodically. He had help, very nice tall slender guy. And although I would get a lil impatient, I reminded myself, I was NOT their ONLY customer lol. Seriously. BUT Shannon voice sound so re assuring and kind, I felt like he could be trusted and not mislead me. Fast forward to Friday about 3pm. I was informed my car was ready. I live in Savannah.. So transportation had to be arranged. Shannon and staff was willing to stay over if needed until I got there. They also stated that if needed, he would meet me at the business on Saturday morning if necessary. I got my car Friday. And drove it back, I rode around all day Saturday, car is running great, with new starter , spark plugs and ground wiring issues was a success. And I got a two year warranty on the starter. Ladies, don't feel weary of choosing this company because Shannon was honest and did not try to nickle and dime me to death. The men in my life agreed as well. So with this being said. Thank you Shannon and Company for a job well done!!!!!

Had an absolutely great experience when I called about towing my son truck home. Not only did Shannon not hesitate about towing the truck he also said he could fix it if I would rather have that done. He got my son truck running as he stated!! Thanks Shannon for your help with my son truck!!!

Read this review. Service is excellent. I got my Kia Soul stuck in a ditch with some REALLY REALLY DEEP mud right next to a tall embankment out on OC Banks road. If you've driven through here you know what I'm talking about. Collins asked for some photos to quote it and after a bit gave me a call back to let me know their tow truck wouldn't work there but called on a couple of local guys to get me out. They showed up and immediately got stuck right behind me. They didn't even stop for a second to complain, instead they immediately got to work getting themselves unstuck (with some passerby help). They even had to use a shovel to dig mud out in areas. Those two guys worked their tails off and had to have been even more frustrated about the situation than I was but they didn't show it to me as the customer at all; they did what they had to do and were courteous and professional the entire time. It took a lot longer and a lot more effort than I'm sure any of us were expecting but they didn't charge me a dime over the quoted fee. Huge thank you to Collins and those two men. Hopefully I never have to call on them again but I cannot recommend this place enough.

Good morning! When I called Collins towing! Shannon came right away! His services were great! He went the extra mile, with what I needed done! It was a holiday that day! So we agreed to have work done on the van! He is a awesome young man!!! I appreciate Collins services! 🙌 thanks Shannon, u are wonderful

Our car shut off at a red light & we called multiple places but Collins was the quickest & most reasonable. They're extremely helpful and knowledgeable & we appreciate their candor & assistance. Great customer service and care.

Had a great experience with Collin’s Towing would recommend them in a heart beat. My truck went into limp mode causing it to not go over 5mph, gave Collin’s a call and they were there asap, towed me two and a half hours to a shop that could fix my issues and at a great price. Couldn’t be any more happier with the service. Thanks again!

My car broke down today in the midst of my holiday shopping and the folks here were exceptionally helpful and treated my needs as urgently as they could. Kind, caring, and compassionate. Tow would have been 90$ home (95$ on card) which is a fair bit of distance from in town so not a bad deal. Turns out all I needed was a better jump and not a tow thankfully, but they still offered help and did the jump free of charge. A huge thank you specifically to Kyle for helping us out today and hope everyone there and all your families have a merry and happy holidays! Much love and blessings~

I have been dealing with Collins towing services for years they are the only towing company I use.Shannon is very friendly,gives you a honest opinion on things and is always willing to help you or fit you in his daily schedule.His staff is friendly and very helpful as well.I would definitely recommend Collins Towing and Recovery if you looking for a honest, hard working company.

My insurance dispatched them told me 60-9o minutes. These guys came in less than 15! I called. To get an eta, the older gentleman answered the phone and was so friendly told me he’d call his son to get an eta for me, his son called while I was on the line with his dad. And made my whole morning. I was running late to work. And. These guys were my saving grace. And definitely were BEYOND nice. Definitely definitely recommend. If your insurance doesn’t route you to them automatically…. Call them yourself 💕

One in a million people that could of picked the car up and we where blessed with Collins! The experience was simplistic and simply amazing from start to finish. The communication and the ability to interact with all parts to make the mess a message what exactly what excellence look like. If you’re in need of a tow call them today you will be glad you did! Thanks again

I was stranded in Ft Stewart with a blown out tire and a car that won’t take a spare. Mr. Collins sent someone out right away, though it was 49 miles and 4:00 pm. The kind gentleman who came out gave me a ride back to Statesboro and dropped my car off there, as well. He was very, very nice, professional and I really enjoyed talking with him. Price was reasonable. I hope I don’t have need of towing services again soon, but I will definitely call Collins Towing if I do.

Best experience with any towing company so far. I called another towing company before calling Collins and they never showed up for several hours! I called Collins and they were able to take my car for cheaper and in less time! Definitely only call this company for any towing related issues. Thank you to everyone all Collins Towing and Recovery

My car needed to be towed from Statesboro to Macon after the engine died on me. They did it for a fair price and I got a positive report that my car was successfully dropped off. Thanks so much Collins Towing for getting my vehicle where it needed to go! I appreciate the positive customer service and the good experience.

This company was AWESOME! We broke down on I-16. We were coming home for an emergency. The other tow company said they couldn't find us on the interstate. 👀. This company came and picked up the car. The auto repair he suggested was closed. They didn't charge us to take it to another shop. They went above and beyond to ensure we got our car seen about. We are so grateful...

Great company!! First time was through insurance, and I was in Savannah almost 50 miles from where I needed truck towed. The driver was professional, polite and got in touch right away and gave me an estimated time of arrival. Just last weekend I hit a deer in my dads super duty truck which my road side wouldn’t cover so I called Collins directly. Price quoted was very reasonable and driver arrived in less than 30min. Nothing but great things to say about this company!!!

Collins towing was great to work with. Even with all the mishaps between the insurance company and their third party roadside assistance service, the owner was patient and worked with me to make sure my car was towed to a secure location. I truly appreciate the great service I received from this company.

Collins Towing and Recovery is a SUPERB SERVICE !!!! I used them already twice for towing cars and other services, like recovery. They are most highly professional, always on time, and they do a perfect work. Also, they are very responsive and quick to accomodate your needs!!!! Shannon, the owner is always personally involved to make sure your service is perfect and on time. Andrew N., Ph.D.

Shannon Collins was super quick, courteous and professional when my truck stranded me and my family in Statesboro. He picked my car up then carried us to Complete Auto Repair then was kind enough to carry us to rent a car at Enterprise for myself and my family. I highly recommend Collins!!

If anyone finds themselves in a situation where they need roadside assistance, Collins Recovery is who you should call! I cannot say enough about this company. They came to my rescue within 20 minutes of calling for help. They were kind, helpful, and extremely knowledgeable. They went above and beyond to help me through a very stressful situation. I needed my car towed almost 80 miles from where I was broken down, late at night, and there was no hesitation. They are outstanding!

I am so happy I chose to use Collins. Tim was so nice and was very careful towing my husbands truck from Statesboro to Pooler. Highly recommend!!