I used VIP Towing Services twice with a week. Both experiences were exceptional! Even with the steering damaged from an accident, their team was still able to safely load and unload my large truck using the right equipment, careful technique, and a clear understanding of how to handle a vehicle in that condition.
This is exactly what people should expect from a great towing company: prompt arrival, clear communication, operators who stay calm and confident in stressful situations, and a genuine respect for your vehicle throughout the entire process. They showed a safety first mindset, used the proper tools for the job, and demonstrated the kind of skill and reliability that gives you peace of mind when you need it most. VIP Towing delivered on every one of those expectations and I highly recommend them.
After an incredibly hectic day dealing with a car accident, I was feeling stressed, overwhelmed, and concerned about my safety, handling police reports, and coordinating with the other individual involved. That’s when Ricardo from VIP Towing arrived — and he was an absolute lifesaver.
From the moment he arrived, Ricardo was pleasant, professional, and genuinely friendly. He immediately put me at ease with his calm and helpful demeanor. He carefully assessed my car, mounted the small tires since my passenger rear was bent, and ensured the vehicle was drivable.
Ricardo went above and beyond by giving us a ride home and taking the time to thoroughly document the vehicle. He meticulously took photos of the car before towing, and again when we arrived home, ensuring everything was handled with care and professionalism. He also took his time driving the vehicle, making sure the car did not sustain any further damage after the accident.
What impressed me most was how thorough and patient he was — taking the time to mount the car safely and making sure everything was done right. His attention to detail and genuine kindness turned a very stressful situation into a much more manageable one.
I highly recommend VIP Towing, and especially Ricardo, for anyone who needs a towing service that is not only professional but also compassionate and reliable. Truly exceptional service.
VIP is outstanding. Exceptionally friendly and responsive. I know it can’t always be this fast but they picked up my car in 25 minutes from when I called and had it at the dealership in another 20 minutes. The driver was great and took great care prepping the car. Also the road was narrow for the pickup at school time so he was very courteous to the other cars getting by. Will definitely recommend VIp towing.
Hector my tow driver was wonderful. Very professional and personable. The company stayed in contact about the location of the driver. After he dropped my vehicle at the dealership Hector called to let me know he and my vehicle arrived safe.
After being stranded in a gas station for over 3 hours waiting for a different company, VIP Towing Services showed up within 20 minutes and saved the day! Would absolutely recommend 100%. Thank you guys for turning a bad situation into a positive one!
Car had a nail in my tire and needed to be towed to be serviced. They were there in 30 min and handled my vehicle with care. So friendly and honest! 10/10
José was incredibly quick, very friendly, and thorough. He got my truck and myself home very safely and made sure to double check everything before and after.
I had a really messed up situation where my truck wouldn’t roll even in neutral….while blocking a gated community of with a pile of cars waiting. Took his time, figured out the situation in a way that didn’t damage anything. Very patient and professional 10 stars.
Ricky was fast and efficient I appreciate the fast response so late at night waited less than 25 minutes for a tow, which from experience is great compared to other companies. Great service would use again.
Ricky just came and towed my car. He was amazing!! Arrived quickly. He made sure my car was safe and secured. Once he made it to the dealership he text me letting me know he had arrived and sent me photos of my car. All safe and sound. Thank you Ricky!!!!
Jose is Amazing! He tow my car while it wasn’t starting and all week drive was locked up completely. He maneuvered his track and my car so well like magician! 5 ⭐ Hands down! Professional work, Thank you guys!!! Godspeed
Excellent service!! The driver, Carlos, took the time to troubleshoot the starter failure prior to towing. He even took the time to figure out how to put the car in neutral so he can tow it. Most drivers would just throw their hands up and say I would need a different truck. Great attitude and service. Would definitely recommend this company!
Carlos was fantastic! Came to the tow location quickly, was friendly, and accommodated our family into his truck to save us a $75 Lyft ride. He went above and beyond to make our stressful situation much less stressful.
Over the years I’ve had a number of occasions when I need a tow. I have to say that my experience with VIP towing was among the best. Santos, the driver, was great. He extracted my car from a crowded parking lot quickly with minimal disruption to others. Well done!
Santos from VIP Towing helped me move a fleet vehicle to one of our company storage yards and he was fast and reliable. Got the move done on a Friday night as well. Definitely recommend.
Daniel the Owner of Vip Towing Services was earlier than expected when picking up my vehicle to have towed from point A to point B. He was kind, patient, and respectful. I would his towing services again. Thank Daniel.
Santos from VIP towing service was excellent to work with. He communicated the time and the process. He was very efficient and kind. 10/10 would recommend for your towing needs. He even showed me a release feature on my van bc I thought it was stuck in park and couldn’t move.
Had 2 tow services unable to help me but Daniel & Freddy from VIP Towing saved the day! They were quick, efficient & eased my mind in the middle of the chaotic highway. If there was more STARS to give I would give them all! If you need a tow or are stuck, PLEASE save your time & just go with VIP Towing to get the job done (:
I called for an emergency tow of my motorcycle and needed to have it towed before a huge rain storm. Javier promptly showed up, quickly loaded my motorcycle on the flat bed, secured my bike and delivered it before the rain started. Highly recommend this company for anyone looking for a prompt and affordable tow with a company providing a great customer experience.
Raymond was very friendly, knowledgeable & professional pulling my NC3 Miata on his tow truck. He made sure that my front lip didn’t scrape or get pulled off the front bumper. I will use his service again!!!
Fast, Courteous, and efficient! From the customer service rep to the tow truck diver, I was very impressed.
The first towing company my insurance company tried to dispatch, never showed up after many many hours. VIP was called and I was expecting another long wait. I was mistaken. They said 30 minutes and within 25 minutes the tow truck driver was there and got me to the dealership and I was on my way.
Bruno from Vip towing company provided top-notch service! He was prompt, professional, and really went above and beyond to help me out with my Cuda. I couldn't be happier with the experience! Highly recommend their services!
Chris from VIP towing was great! I received a call from him very quickly saying he was in route. He provided me with an accurate ETA and called me again when he was 10 mins away. He followed up with me after he delivered the car to a tire shop. Very professional, would highly recommend!
Thank you, Chris for your promptness and professionalism. Chris examined my truck and figured out how to gain entry immediately. He was knowledgeable about his job and personable. Ask for Chris if you need services from the VIP Towing.
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