Stopped by looking for a key we needed, knowing it was a long shot to find the specific one. He did look it up for us and steered us the right direction referring us to someone who had it right up the road!
Lance saved the trip. Sounded like a bad starter on older Df300. Was trying to expedite an after market starter to get me up and running fast. Went to pull starter and realized the stator magnets genaded. Pulled flywheel, stator, and a sensor.
He matched the parts from older motors at a great price. Motor fixed, no bad starter.
Way to go Lance! Great customer service
Lance and the boys hooked me up with the right prop on a recent repower I had done in Michigan. They were spot on there recommend prop selection. Thanks
Lived in the lower Keys the last seven years, past by the business a million times and it always caught my eye. A couple of years ago, I picked up two new Suzuki 250’s and been babying them since. When I saw Boyz and their Toyz was an authorized Suzuki shop, I decided to give them a try on my annual engine maintenance.
First of all, let’s talk about the professionalism and customer service I experienced. Lance was more than accommodating with my schedule, as he met with me on a Saturday, secured my boat, and stayed in contact with me throughout the week. Finished the work in a timely manner, correctly diagnosed an issue with my engines, and once again, met with me on a Saturday for me to pick the boat up. Boat is running like a champ!!
The customer service alone would have been enough; but coupled with the fair pricing, Boyz and their Toyz have earned a life long customer!!
These guys always have what I need for my Suzuki. Was just in a bind and Lance took care of me and my family. Boat is running as it should be. Couldn’t be happier. Thanks guys!
Can't say enough about this this place. I'm not one to even take time to posts online so if your reading this lance is a man of no bs. He's the best and priced on the island just ask around.
Kept my rabollo 26.6 cayman stored until his welder got bk from vacation. The man is superior and his platoon does amazing work.
Some good old Boyz still exist honesty and quality is what to expect👍
Lance is the man! Has a can do, get it done attitude! It’s what customer service is all about! I have an old 2 stroke Yamaha 150 that I love and no one had parts for older motors around town. Lance pulled one off a parts motor and got me back on the water. Family vacation saved!!
Down here from Michigan on our inflatables all powered with 15 horsepower. Went out to Marvin key on the way back had motor problems about a mile away. I figured out the problem and called Boyz N Their Toyz.Lance and Justin were great. They order my part and I am up and running within 24 hour period.I don't think I could of got that great of service back home.. Highly recommended 😎⚓️🦞🦀
Lance is absolutely fantastic. If you have Yamaha or Suzuki needs and you are down in the southern keys I would recommend giving these guys a call. We were down visiting with our boat and had some real engine problems. They sorted us out quick and at a price that was fair. I wouldn't waste my time going anywhere else.
Lance and his guys are top-notch. If he is busy, it's for a reason. He does not over promise and under deliver. His pricing on parts is fair, and he has a good inventory. If he doesn't have it, he will get it quickly (especially for the keys)
Lance and his crew did a great job fixing my 20 year old Key West. I gave them a long list of items that needed repair and all were done, some even better than when the boat was new.
Scott Rose
I highly recommend Boyz N Their Toyz Marine. Lance is the owner and has thru the years provided me with excellent service. Most recently I had two Interstate deep cycle marine batteries that gave me a problem while they were still under warranty that I had purchased from Lance. In the beginning Interstate gave Lance a hard time about the warranty. However, after Lance discussed the problem with Interstate (on more than one occasion), they finally made good on the warranty. I am not sure what would have happened if Lance had not provided customer service above and beyond what you usually get these days. Thanks to Lance.
Lance is a good guy. Went in with trailer problems from out of town. He himself went down made the repair. Charged me a price I consider fair. I will do business with him from now on and refer my friends to him. Great find.
Lance took the time to educate me on a problem and provided the solution. Had a steering problem for too long and he diagnosed it on the phone and fixed it right when I took it to him. The shops in my local area wouldn’t answer questions or even work on it cause “ it’s too old and bolts will break”. My 2008 Suzuki is like brand new thanks to these guys. Simply put worth the drive (171 miles) for knowledgeable, fair, honest service.
They do a great job if you have 6 months to wait to get your boat back! Would recommend that if you need it sooner; drive it to the west coast, get it fixed there, and drive it back. It is cheaper and faster.
Super impressed with the customer service here! After wasting an entire day running around to every marine shop in Key West looking for a prop for our outboard and getting no help from anyone, someone recommended we try Boyz N Their Toys. We called and the gentleman on the phone said to bring our prop and he would help us figure out the specs and get one ordered. Within 15 minutes after measuring our prop, we had the new one ordered and was available for pickup within 2 days. Next time we need anything for our boat, we will be calling here first! Thanks guys, it was truly a pleasure doing business here!
Finding a boat mechanic is frustrating! BUT... Then we found Boyz N Their Toys. First, they answer the phone! Every time we called, they answered! Extremely knowledgeable, all OE parts used, quick response and repair time. Thank you, Lance!
They replaced my 2004 Yamaha with a new 2022 Suzuki outboard. Very professional, clean and got me back in the water before kids came for the holidays. Highly recommend this company
I just wanna say if you have a boat problem or need a part go see this man!!! He is an excellent business man and has everything you can need! I went there yesterday in hopes to find a IAC valve for my Suzuki DF250; and he had it, an uncommon part. He reassure me that was what was wrong with my motor not idling. And he was right! I wanna thank him and recommend anyone and everyone to go see him for what ever you need!!!
Had big boat trailer problems. Talked with the owner Lance, he was very friendly as well as his employees. Told me what he could do to get me back to Va. I would highly recommend this place.
Was down on vaca and my trailer broke. They fixed my trailer and even stayed late until 8pm to ensure that I got on the road that night. I would have really been in a bad place had they not. Very professional and they communicate very well any issues that will effect the price before they charge you.
On 5-8-20 Lance (owner) sold me a used part for $100. It took them almost a half hour to remove the part. I was very pleased and gave him a $20 tip. That afternoon I needed him to install the part on my T&T unit I brought in. He did it in less than 20 minutes. I asked what do I owe you, he replied $100. I thought he was joking and I said no really. He said his expertise was needed. I guess $300 per hour was fair to him. My advise try to get a price before you get bent over.
I was very impressed with the service and professionalism. Lance did everything I ask for, which was extensive, plus a few things I didn’t know about. Very professional, price was right on. I will be coming back in the future. Thanks Lance.
Lance did a great job bringing my old Johnson outboard motor back to life after some hurricane related issues, and at a fair price. He explained how to avoid the issue in the future. When the job was completed he even helped me get my boat back home... above and beyond what I expected. For future marine needs I will definitely be back to Boys n Toyz.
Terrible. I brought my boat in to get a lifting eye cleat put in. It was positioned incorrectly so that now, when I lift the boat it tilts way over to one side. I tried for months to get them to fix it and they kept telling me they'd get back to me. They never did. Lance seems like a nice enough guy, he just doesn't know how to run a business. There are better options that this outfit.
I was down in Summerland Key when my boat wouldn't start. Lance took in my boat within 24 hours and had it working within an hour. No one else would even look at it for at least three days. Thank you Lance!
They had our boat fixed and ready within 24hrs. 110$/hr for labor on an emergent fix is a very fair price. They said it would take 2 hrs and they charged us for an hour and a half. They saved our trip to the keys. Honest guys.
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