Mitchell's Auto and Truck Salvage JunkYard in Laurel (DE)

Arrogant and very arrogant people. The ladies that work there, one is the daughter of the owner are very sarcastic. They're hard to talk to. I called them on the phone and they're very sarcastic. They don't practice courtesy and absolutely no patience answering the phone. Impolite, arrogant and no customers satisfaction. Very bad experience. I had a better experience with another auto salvage yard because their workers are polite and respectful. Very disappointing experience very arrogant people.

Very rude counter person my caller called to ask if I was done getting part I said no not yet and man behind counter in RUDE TONE SAID it's not a 10 minute job ,you should know because you just took starter off before coming here ,I told him yea it took me 20 minutes. First of all no one was angry nor complaing about how long it was taking , to warrant a comment like that from him. Iam a business owner and would never speak to a friendly customer like that,I feel sorry for the employees if they get spoken to in that manner .there are plenty other places to get better service so one should think about that before you bite the hand that feeds you. NEVER AGAIN and had I had more time to spare I would have taken my business elsewhere. The PART WAS FINE NO COMPLAINTS on that but will not use this buisness again or recommend it ..

The best people and place in town, from years of my life known the family, professional knowledge and very helpful 👍👍🙏🏼🙏🏼

Not many yards will let you in to hunt for parts and/or research. I'm a mechanic and I like to pull parts from a vehicle that I can check out for clues about the possible condition of what I'm getting into, and to help me understand how best to do the work. The staff are reasonable and easy to deal with. Sometimes I go just to see what's new in the inventory.

I called for a part they assured me that they would return the call to let me know whether or not they had the part . They did return the call and assured me that they had to part and would have the part off by the time I got there they had the part off and ready. I wasn't sure it was right part the gentleman walk me out to my vehicle and showed me that it was exactly the right part. And then apologize and pay for my part. I was very pleased with their service.

Mitchell's was a treasure trove of broken dreams and great opportunity. The staff always had an astounding knowledge of their inventory and had reasonable pricing. This yard was more or less a pile of cars sitting in a swap with little to no organization; you didn't wear your sunday's best and you got to experience the joy of "the hunt". Every single trip into this yard was literally an expedition into the unknown.

PLEASE DO NOT GO THERE! THE OWNER TERRY SOLD ME THE WRONG MOTOR. HE TOLD ME IF I HAD ANY PROBLEMS, I'M SAFE BECAUSE I HAVE A 30 DAY WARRANTY. I CALLED HIM WITHIN A WEEK AFTER MY MECHANIC LOOKED AT IT AND TOLD ME THAT ISN'T THE RIGHT MOTOR FOR MY CAR. I CALLED THE OWNER UP HE GOT STRAIGHT HOSTILE, SAID HE THOUGHT HE SOLD ME THE RIGHT ONE AND TOLD ME ITS NOT REALLY NO ONES FAULT HE THOUGHT THE MOTOR WAS THE RIGHT ONE FOR MY CAR. I ASKED FOR A REFUND DUE TO ME STILL BEING IN A 30 DAY WARRANTY AND HE PROCEEDED TO YELL AND SAY I WASNT GETTING ANY MONEY BACK! HE EVEN HUNG UP THE PHONE. BAD CUSTOMER SERVICE TO THE FULLEST!!!! HE IS RUDE! I CALLED BACK SEVERAL TIMES AND HE PRESSED IGNORE. ONE OF HIS EMPLOYEES GAVE ME HIS CELL NUMBER. I WOULD NOT RECOMMEND THIS PLACE RUNNNNNNN! I had to leave a star in order to post this review other than that this dump deserves none!!!!!

Great people and a great place for a used car, truck, minivan and tractor trailer (CABS) they also can help you if you need parts for a car at the salvage yard on whitesville Road MITCHELLS SALVAGE YARD! Check them out for the next used car. Ask if you don't see what you want they may be able to get it or have it somewhere not on the lot at the time!!

I called to get a part for my car they had it pulled off by the time I got to the yard. They were busy with customers coming and going but were still prompt and courteous.

Guys there were willing to help and seemed to have fun doing it. Great place for parts!

Staff was very helpful courteous I enjoyed the new expe rience very good keep up the good work we'll be back again Cambridge

They had exactly what I was looking for and needed. Plus side will I was there i was able to find other parts and pieces that need it and was hard to find.

I'm used to Edens where they pulled useful parts and had them organized. It wasn't quite that experience.

Had the part I needed on a saturday when I couldnt get it from any parts stores until monday.

Drove all the way from across the bridge got there at 430 after I called for a part and get there after I left my work early and no were closed come back tomorrow..

No problem got what i needed and call back to confirm my order

Place is garbage, two guys behind counter and no one can print a receipt,spent 2 days there waiting for secretary, got a door and fender and nobody knows how to work computer so as far as auto theft unit is concerned I stole them, do not go there for anything

My husband has bought a bunch of things from there. All the people that work there are very friendly.

Friendly people willing to help. Good selection of used auto parts

Most of the time they have what you need. Great staff, helpful.

Vast selection of used parts great prices and friendly employees

Very nice,limited on types of vehicles for parts at the moment.

If they don't have the part you are looking for they will call around till.they can help you find it.

Got some truck tires at good prices definitely will return

Please Found what I wanted price wasn't too bad

If you need a car or big truck part, they probably have it!

One of a kind place for parts. A real asset in the community.