They are great people they worked with me when my car was impounded by the police and believed me when I said I didn't have all the money for the towing fees. I highly recommend them if you're ever in my situation. Great people.
Love this place! They always get me in in a timely fashion, they always make sure my car is roadworthy for trips, They are reasonably and affordably, priced and deliver high-quality service
They towed my truck from a place it had broken down in but I got there maybe 10 minutes late told him what happened and why and he helped out by getting the part I needed and even drove me after his working hours to get my truck back with no hassle. Ended up driving back home later that night no problems.
These people are thieves!!! They towed my Chevy Silverado three years ago and stole a $3000 drone out of it. Of course the Waterford police wouldn’t do anything about it because they are all work together with one another and the tow was due to an accident. Everything in my truck was rummaged through and the $3000 drone was the only item missing! Waterford police said they didn’t have which left only the tow truck driver. When I approached them, they became very defensive! A tell tale sign of guiltyness if you ask me! I would NEVER recommend trusting your vehicle with these corrupt people, let alone allow them to work on your car or truck!!!!
I brought my car here in May for an oil change for the first time. I called twice prior to making an appointment to confirm the price. They said $60 for my specific car synthetic. My mom brings my car and when they said they were done my car was still running and she paid and left. I go to pick up my car at my moms house and the car isn’t turning on. It is not the battery. The fact that they messed something up and didn’t turn it off and have us turn it on was weird. We went later (they were closed) someone was there and said to bring the car the next morning for them to fix. My car ended up turning on magically when AAA came to tow it. I just am not happy with the inconsistencies and mishaps. I’m sure they do well in other things. I would not recommend for an oil change and make sure you turn off the car and turn it on in front of them. 1 week later- my steering wheel and tire area of the car is making screeching noises. I never had this happen coincidentally like this.
Never use this establishment if you can help it. They must be hiring blind tow drivers because they towed my car right out of my apartment parking lot and claimed I didn't have a parking permit despite it being clearly visible on the driver side window. Once I made that clear they changed their story and said my current pass was out of date (a quick call to my property manager confirmed it very much wasn't). I received my car back without any payment but they're lucky I didn't pursue legal action for wrongfully towing (stealing) my car.
Clearly an establishment filled with either incompetents or scam artists
They snatched my car in the middle of the night
after I just moved into my new apartment. I
wouldn't do business with people like them. If
you need someone to tow your car, it would
make me personally happy if you called anyone
else to make up for the $100 they charged me.
I'd like for them to lose that $100 through
others seeing this review.
John took my car in and had it back to my in 5 hours. He replaced a wheel bearing and diagnosed my check engine light. The best of the best!! Quick service at a fair price.
Thank you so much to George and the rest of the staff!! Very reasonably priced, quick service and awesome hospitality. Definitely will use this shop again and highly recommend to anyone!!
Kristen
They did a thorough check of my used vehicle that I had purchased from a local dealer and were very reasonably priced. Friendly, knowledgeable staff. I would recommend them.
SO I was driving down 95 and all of sudden there was the LOUDEST sound coming from car. I was on my way to Newport and I really didnt want to spend an entire day in the shop. I got off the exit and was driving towards Firestone with my hazards on when some nice man at Sireci's HEARD my car and flagged me over. He said it was my heat shield and he just needed a few minutes. He put my car up, added some washers and within in 10 minutes I was good to get back on the road. They were lovely. It felt like a miracle. THANK YOU SIRECI <3 always in my heart
Tow truck driver was beyond rude to me. Didn't bother to check if I was still in my car BEFORE hooking the back of my car up! Yet I had my door wide open! I told him where I wanted my car towed to and he said that I'd have to PAY him right then and there! BUT! I have insurance AND AAA! Can't wait to get my car towed to where I originally wanted it to be so it can be fixed! I'm disabled and it's my only means of transportation as I can't take public transportation without my OCD and PTSD acting up! DO NOT USE THIS COMPANY! USE COLUMBIA TOWING IN NEW LONDON CT! SO SO SO MUCH BETTER!!!
The guys at this place are incredibly friendly and accommodating. We just moved to the area and were looking for a local mechanic. They definitely earned our loyalty.
John did a great job! Was told at another local mechanic my car was dead and I needed a new one. John took it in at 2 on Tuesday and had me back on the road by 4 the next day! Thanks John!
The whole department is full of unhappy people the mechanics and all. The business itself are scammers, will tow your car and take it to a whole other location. Purposely tows your car in a way that the tag will not show or fall on floor. And don't have good customer service skills at all. Everyone just looks at you soon as you walk in like you don't belong there. WORST POSSIBLE TOWING COMPANY EVER.
This is truely a great mechanic shop. I had a flat tire last week and my spare tire was broke. I was in their lot with my tires off before we found my spare was broke, they offered to cut the rusted crank off the spare so we could access it and still installed it in a very timely manor. They could have charged me whatever they wanted becuase they already had my truck apart before we found out the problems with my tire.
I asked what I owed, as the job ended up taking much longer than normal, partially due to me not having the locking key for my locked lug nuts in the truck. John charged me 40$ truely incredible.
I can back a week later and had my company truck worked in redid breaks and calipers and reinstalled a leav spring that rusted through the bed of the work truck. He did everything for about 600$ really incredible and fair. I actually asked if I should do a couple more things with the truck and he said probably not necessarily important at this time.
My 1997 RAM needed a new radiator, brake line replacement, etc.
John and crew fixed me up with repair and new parts. Price was very reasonable considering the amount of work they did.
Every time I have any problems with any of my vehicles, regardless of make or model or year, the guys here always do a great job at a reasonable price. I would never bring my car to any dealer as long as these guys are in business. They walk you thru the whole process, fix it fast, and you use genuine factory parts. Keep up the good work and I'll keep coming back!!
We live at an apartment complex. In front of our building's parking area is a sign stating that cars without residency tags will be towed at owner's expense. At 1:00am I heard a truck idling outside and looked out the window to see a Sireci's Automotive truck hooking my husband's car up to a tow chain. We ran outside and asked what was going on and were informed that they did not see the residency tag in the window. Upon inspection, we discovered that the tag had fallen from the mirror onto the dash. The car had not yet even been moved from the space when we proved that we had the right to be parked there. The man proceeded to tell us that now that he had hooked it up to his tow truck that the only way he'd release the vehicle was if we handed over $100 cash to him. We told him that this seemed wrong and he said that if we did not produce the cash that he would tow the car to an impound lot and cited that it is a "state law" (but could not cite what law...). Frazzled, I ended up driving to an ATM in the middle of the night and bringing him the cash. He gave us a receipt and left the car. We had proven that we were innocent of any wrong-doing and had every right to be parked there and yet were still forced to pay a fine to release our vehicle (which hadn't even been moved yet..) from their tow truck hitch. He was aggressive and threatening that if we did not pay that he would take our car and ultimately be fined further, despite the fact that we had proven our right to the parking space. They are pocketing innocent people's money who are proving their innocence in the moment it is happening, and that is wrong.
Website
