Go Motors, LLC in
Meriden (CT)

Around the middle of April, I reached out to Go Motors just to inquire if a small Toyota Pickup I had seen in their parking lot was for sale. It was for sale, and the next day I ended up test driving it with Epi. He was very knowledgeable about the truck and was overall a very nice guy. I thought about it for a few days and ended up messaging them through FB when they listed the truck on Marketplace asking a few more questions. Emma was quick to respond and answered all of my questions. After a few more days, Emma reached out asking if I was still interested, and I told her I was still undecided since my wife wouldn’t be able to drive that truck since it was a manual. Emma replied with ANOTHER small pickup that was a 2003 Ranger with low miles that they had recently acquired. It was the only truck my wife and I agreed on, so we went to test drive it. We both loved it and picked it up a few days later. We were able to register it at the time of purchase which made the purchasing process much easier. They even answered questions for me a few days after purchasing. I highly recommend Go Motors because it feels like what auto shops should feel like. Go check them out. Epi, Emma, and Doug will take care of you.

Go Motors LLC is absolutely amazing. I recently purchased a vehicle from the location, and they were so helpful. Emma, EPI and Doug are an amazing group and made the process smooth. I've had a few questions since purchasing the vehicle and they have helped me out. I highly recommend this shop for purchases or repairs.

I recently purchased the car from go motors and after driving it for about a week I noticed just a couple of things that looked like they needed some attention. Nothing serious but just something I wanted looked into I expected wholeheartedly to pay for the repairs that I wanted looked into by Doug. He told me to drop the car off immediately and by the end of the week he had taken care of everything I went to pick it up Friday afternoon and they told me that there was no charge. Now I wasn't expecting this and I don't think anybody else should expect it being that I told him I would pay for the repairs it was nothing that wasn't disclosed to me when I bought the vehicle but I can't say what great people the family is that runs this establishment and I would definitely encourage anybody to buy a vehicle there because it's a great vehicle I bought and everything's taken care of on it so thank you so much Doug and family for everything.

Purchased a 99 4runner and had a great experience. Emma, epi and Doug are great team and were able to help me find and restore the exact model I wanted. I will definitely be returning for service as well!

These guys repaired and undercoated the frame of my dad's '01 SR5 and it LOOKS CLEAN!! Got an inspection done too and they gave me an honest list of recommended maintenance and didn't nickel and dime me for unnecessary repairs. Honest people not easy to come by and definitely won't go unnoticed. I plan to come back with all my family trucks. 10 outta 10!

Had a great experience at go motors. Went in after being given a quote that was way too much from another dealership. Doug the sales rep. was able to really get to the root of what I needed without ridiculous add ons. His daughter Emma at the front desk was also super helpful with all of my DMV questions as I experienced some issues after purchasing a car elsewhere. 10/10 recommendation, I wish I had bought my last car from them! Go see “Go Motors”

Emma did an awesome job. Really appreciate how easy everything was from start to finish. I left with plates and my car the same day. Definitely the easiest car purchase I have had!

Went and test drive the 2009 Mercedes guy tried to keep windows up and ac on during I kept rolling windows down and ac off right side was hearing a swooshing sound and he kept saying he doesn’t hear anything asked about any accidents he said no clean car when I got back to the dealership noticed hood was bent above passenger’s side and enough space for water to flood in if it rained and also noticed front passenger tire has major dry root bubble HUGE SAFETY risk! Luckily it didn’t go while we were driving!!! Car was clean inside but also dirty back seat above lights had like dry blood and food crumbs in the middle drop down arm divider. Idk I went to talk about the tire and hood to the lady inside cause the guy left for another test drive and she very quickly ignored the issues and said “guess it’s not the right car for you” car is AS IS but just want to make sure anyone else who is looking at vehicles to check and good luck

We live in Delaware. Our son from Maine found the used car that we were looking for at GO Motors in Connecticut. From the first time we talked to Emma, we knew that this long distance relationship would be good - and it has been. We liked the kindness she has shown to us and we also liked the fact that they are a repair shop.

Wow, i had such a positive first experience with this repair shop! I called Doug when my regular garage could not fit me in for a couple weeks. He was so personable and met me the next morning. I don't think I ever had such personal service from a repair shop. It is so obvious that he cares about all his customers. He was able to diagnose and fix my issues in a little over a day even with busy holiday time. He was very reasonable and honest. I will highly recommend Go Motors.

Wow. I thought it might have been the end for my 2002 4Runner after 277k miles. A tough to repair/replace module was looking like a major fix, and the mechanics near me could not find the part used. New was like $1600. So I did some research and found GoMotors. The reviews were great and Doug was confident he could take care of our issues. And he did! Our 4Runner has not run this well in five years! Here's to another 100k miles, thanks to GoMotors!

We purchased a used car from Go Motors and could not be more happy with their customer service, knowledgeable, recommendations, and quality of product. From start to finish Emma was a consummate professional. We highly recommend this family run business!

I had a great car buying experience at Go Motors. Doug, Mary, Eppy and Emma were very easy to work with. I highly recommend doing business with Go Motors. I traveled over 100 miles and it was worth the trip.

I cannot say enough positive comments about Doug and Go Motors. As an out of town person with a sudden and mysterious problem that occurred on a Friday night, all day obligations on Saturday, and a cell phone that kept losing service, Doug was reassuring and helpful. They spent nearly all day on Monday on my 2002 Volvo, temporarily had the problem solved, and when it came back Tuesday night they made heroic efforts on Wednesday not only to re-diagnose and fix the problem, but also helped me get where I needed to go in the meantime. I am so lucky that Go Motors was nearby and so wonderful to deal with. 5 stars!!!!!

We have purchased 2 cars from GoMotors and will most definitely go there first when it’s time to buy a car for our daughter. Doug and Mary were so helpful and professional. Doug is also an excellent mechanic (as is his team) as they have worked on our other vehicles. We would definitely recommend them.

Mary and Doug were incredible to work with. They went above and beyond for our college-aged daughter after she totaled her car and needed to purchase a new one. The family atmosphere was comforting, and their service was fantastic. Highly recommended!!

Mary and Doug were absolutely fabulous. I had been going back and forth on a couple cars, but decided on an Audi A4 convertible. What a gem. Shortly after buying it I had an issue, and they bent over backwards to take care of it. Rarely do you find such a level of both professionalism and customer commitment. Really, I couldn't recommend Go Motors more. Doug is a fantastic mechanic, and he really knows how to pick cars which are in great shape, and ready to be driven. I live almost 100 miles from there, but wouldn't hesitate to buy from them again... and I just might do so, soon. Thanks Mary and Doug for being awesome.

Mary and Doug are very knowledgeable about there cars. My 4Runner runs and drives great. A process to get everything sorted. For the money I spent on I got them do the repairs could of gotten more done. Just some things that have to be addressed. And still in the process of it. But overall awesome business they have running. They go out of their way to find these 3rd gen 4runners to sell to us. Master mechanic from Toyota is Doug he is well knowledgeable and picks sick 4runners!! Just they are shorted staffed and trying their best to run their business. Buy a 4Runner from go motors. but have patience with them communication can be better but I love my 4Runner that’s the honest truth. Will I buy another 3rd gen from them? Hell yeah.

Love my 02 SR5 4runner from GoMotors. Great selection of 4runners and they have a deep knowledge of them. Doug does honest work, both he and Mary are pleasant to work with and when there was a mistake with the cat weld found on the 4runner after I purchased it, he owned the mistake and made it right - free of charge and delivered the car to me, personally, at my business in Stonington. The 4runner was fairly priced and proper work was done where it was needed under the hood, before the sale. I will say, because this is an honest review, that communication could be difficult at times, but that is excusable during these trying times of the pandemic and they are slammed and short staffed. With that said, they are still worth the wait! I will continue to recommend GoMotors to friends and family.

We traveled 2 & a half hours to go see a van at go motors! As soon as we arrived they had everything ready for us to test drive it! Mary is genuinely one of the sweetest people I have met, she talked us through everything and made it so simple. And had everything ready for us so when we got there we can get straight to it! We arrived at 9:30 am & out of there before 11 with our van! I have never had a car process go that quick. Doug was also one of the nicest people we have met! Told us everything that was recently done to the van & showed us everything inside! Genuinely two of the nicest and most honest people I have ever met. I wouldn’t hesitate to take that trip again for another vehicle! Thank you guys again for an easy and fun process!!! I will be recommending you to anyone I know who needs a car!

Just had a great experience getting my car registered at Go Motors. Emailed the completed forms to Emma ahead of time. She verified everything looked good before I arrived and had me in and out with new plates and registration in less than 10 minutes. Fantastic service!

Every experience I’ve had with Go Motors has been positive. I purchased my 4runner from Go Motors, and have continued to use them as my garage of choice for major and minor work. The team behind Go Motors—Mary, Doug, and Epi—are transparent, fair, and easy to work with. Whether you’re looking for expert mechanics, excellent used vehicles, or just a hassle free and pleasant car buying experience, look no further.

Go Motors introduced me to the world of 3rd Gen. Toyota 4runners and I am soooo happy with my experience there and I LOVE my new 4x4. They were so generous with their time answering all of my questions and they were very knowledgeable & friendly. I felt like I got a fantastic car for a great price from people who also love cars. I know I can call them if I have any questions or concerns and I am planning to bring my 4runner there for non-emergency repairs & maintenance even though they are an hour away. Couldn't be happier! Samantha, Northampton, MA

I was lucky to find them. I bought a1999 4Runner from Go Motors and it turned out great. They ended up going above the call of duty on my vehicle prior to sale. I clocked my first year with it and zero problems so far. Informal family business vibe with high standard of quality and integrity. Highly recommended.

Doug and Mary are the best to work with and made my purchases a pleasant experience. Mary always kept me updated and Doug was always available to answer any questions I had about mechanical issues or preventive maintenance advice. I have sent friends and other 4Runner owners to Go Motors and they have all thanked me. Epi has extensive 4Runner knowledge which makes the sales process a positive experience. To this day I continue 2 use them as my garage of choice and still suggest suggest Go Motors Doug to my friends and family. I Appreciate their family atmosphere and their Love of 3rd Gen 4runners!

Mary and Doug were absolutely wonderful to deal with. They went above and beyond to make sure I was 100% satisfied. They made sure that my vehicle made it through the rigorous RI state vehicle inspection; they put their time, energy, effort and money into making sure it passed. They were not obligated to do this, but did so freely. I am completely satisfied with the truck I purchased. If you ask me if I’d buy another used vehicle from them, ABSOLUTELY.... they have the best customer service around. They truly care about their customers!!!

Doug and Mary are great! We are so happy with our 3rd Gen 4Runner and their service that we traveled from 2 hrs away to have Doug change the timing belt. Highly recommend buying from them. Used cars can be daunting but they were transparent and helpful along the way. They love dogs too!