The guys at salmon brook auto are awesome. You can tell they really care- not just about the cars, but the drivers too! They do great work at a fair price! Super happy with my new brighter headlights, and they always do a good job with their oil changes and other maintenance.
These guys saved my butt big time on a busted drive shaft. Showing me the damage and improper repairs done by another shop. They fixed the issue and repaired what the other shop did wrong; Service above and beyond.
I was having leaky brake lines. They saved me a bunch of money by not buying parts that my truck did not need. I will definitely use them in the future. Anybody that reads this you should go there also. Great guys.
Got my exhaust leak fixed. Got some some custom work on it done, total price was suppose to be $300+ but Mark was able to find ways to save and help me out making it only $180! Thank you! Great Job!
What an excellent establishment! First rate service from Mike and Chad, a mechanic there, who went above and beyond working on our issue. I found that these people are very thoughtful and invested in perfect customer service. Very refreshing to meet local owners who are really good people. I highly recommend Salmon Brook Automotive!
My daughter’s car had an issue with the exhaust pipe hanging and hitting the ground. I was at work and couldn’t get to her. She brought it in to Mike and he was able to weld it back together in time for her to get to work. Great job!
Very friendly and accommodating for this out of towner! Quick evaluation and answer to my problem as well as quick repair. Will always use them in the future.
Thank you Mike & Chad!
Brought my car in for an oil change and asked them to check a hesitation in acceleration. Was told it was 'normal' and a 'factory safety feature.' They obviously never checked anything, because as soon as I took it to another garage they found a large hole in the intake boot.
Family member brought their car in for tire rotation and balance. Was told the wrong tires were on the wrong rims and that the lug nuts were also wrong. Told us the tires and lug nuts all needed to be replaced. Took it down the street to Route 10 Tire: tires and rims are totally fine and the lug nuts just required a special tool to remove them.
Lazy or incompetent, you decide, but I'd avoid this place for anything other than an oil change.
I’m glad I found them. Purchased tires off Tire Rack and had them delivered there for installation. Installation price better than most. Service was great. Comfortable waiting area. Knowledgeable staff. Quick service. It was pouring out so they brought the truck to the door. I will be using them again.
Had refrigerant added to my 2017 Grand Caravan. The service was very fast and the price very reasonable.
Also, there is a comfortable place to hang out while your car is being worked on. This private waiting area has magazines, TV and WiFi. Free coffee is also available!
So glad I decided to give Salmon Brook Automotive a try. Chad and his mechanics know their business. They are now going to be my go to place for repair and service.
Staff is extremely friendly and knowledgeable. Prices are very fair and I’ve had to pay even less than I was quoted. Will absolutely be bringing my car back
I wholeheartedly recommend Mike and Chad at Salmon Brook Automotive in Granby CT.
They took great care of my daughter’s Subaru - polite and professional, scheduled appt on short notice, finished quickly, thorough and complete with requested service and without any pressure for additional services - and all this even though they knew we were out-of-staters only in Granby for the summer.
If they take such good care of someone from out-of-town only there for one visit, I am certain they’ll take great care of local, repeat customers.
Outstanding work, service, and communication. I have been a customer here for years, and Chad has been a fantastic asset to keeping my vehicle on the road. I truly appreciate their exceptional and dedicated approach to their customers. They have performed engine swaps for me on 2 vehicles and helped me avoid having to finance a vehicle in tough times. Excellent and honest.
I was very happy with the service Chad performed on my SUV. He diagnosed the problem I had and repaired it. I'll definitely be taking my car to be serviced there again.
Salmon Brook Automotive has been exceptional. I have been recommending them to everyone that is looking for a mechanic. They are straight forward about the services they perform and they don’t require a second mortgage for fixes like other shops.
I am always pleased and satisfied with Chad‘s work at Salmon brook auto! An A+ honest mechanic! People ask why the parking lot is always empty, and I tell them as soon as these cars come in he fixes them! He gets them done that day and out of the way! His wife, Ashley is a great mechanic too! And Mike in the office is a pleasure to work with. Give them a try, you won’t be sorry!
10/10 would tell everyone to use Mike and Chad! I ordered new wheels for my truck for Christmas from TireRack, and they were delivered to the shop. Mike called as soon as they got there and set up an appointment that worked for me. Easy peasy, dropped my keys in the morning, and he called my by closing time to let me know they were done. He also took the time to check in with me regarding the options I had with the rims to make sure they did it the way I wanted it.
Today, it is so hard to find someone who isn't in a rush to push you in and push you out, but I didn't get that feeling at all from them. They had great customer service and were great at communicating. I am planning to go back to have them do some more work on the truck, and I also plan on making them my first call for any vehicle work I need done.
Thank you Mike, for doing a great job, you were right, those wheels look good on that truck!
Chad and Mike are the best! I called them the day before Thanksgiving about a safety concern I had with my car. They told me to bring it in and I’m glad I did. They prevented my family and I from having a potentially serious accident. I also went back to them last week to have other maintenance items done. They are very nice, honest, trustworthy, do great work and have reasonable prices. They are a hidden gem in Granby and I’m thankful to have found this business! Highly recommend!!
I’ve been getting my car serviced here for years and I would highly recommend Salmon Brook Automotive. They are trustworthy, reliable and they do not overcharge for repair costs. Glad to have them right in Granby!
We had an excellent experience at Salmon Brook Automotive! They recently did work on our 2019 Ram 2500 - new tires all the way around, oil change, brakes, and replacing a solenoid after diagnosing a code we were receiving. Their prices were more than fair; they communicated very well, they are very pleasant to deal with and were quick with the turnaround. Highly recommend!!!
When you are looking for a mechanic, the most important questions you need answered are, is this business trustworthy, do they have the skills needed to fix your car and are they reasonably priced. Well, in my experience Salmon Brook Automotive meets all those questions with a resounding yes! They provide excellent service and they treat you like an old friend.
Chad and mike were very helpful on putting my leveling kit and tires on my truck,excellent job,
Looks and drives great. Thank you
Would recommend salmon brook auto to anybody
Brought my daughter’s 2020 Honda Accord in for an oil change. Service was quick and the gentleman at the desk was very friendly. I was disappointed that I was charged for synthetic oil which I did not request. I was told that that is the oil my vehicle takes, however, the recommended oil for my vehicle is OW-20. If synthetic oil is not required for a vehicle, I believe that repair facilities should ask the customer if they would prefer synthetic oil, rather than surprising them with an expensive oil change.
Website
