This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest feedback, Auto Parts On Demand in Norwalk, CT trends positive overall: 84/100. Many praise friendly, straight‑shooting staff, fair pricing and fast same‑day pickups for junk cars, helpful parts sourcing (including next‑day orders), and a decent rotating inventory. Strengths include professionalism, honesty, and paying for batteries/scrap. Common complaints: inconsistent scrap payouts, occasional rude phone conduct, and parts promised but not on hand or a poor‑quality tire. Wait times are usually short. Little detail on yard organization; info there is limited.
Every time my husband needs a part he uses this store! They are very friendly and they are interested in us as customers. The staff is polite and listens to our needs. Last week we were looking for a part for my Nissan and it turns out my husband was wrong and they explained it to him. Other shops...would have sold it to us and made us spend the $325 when we only needed a part worth $28.
Absolutely recommended them
Don't trust what they say.
They say a part will be there and when you get there they don't have it. It will be here in a few hours means. In a few hours we will tell you that the warehouse doesn't have it. 1 star is too much
They are the best. I was looking for a plug for my head light everywhere and no other place had it even to order. Auto Parts ordered it for me and it came the next day.
ARNOLD AND JUNIOR ARE VERY PROFESSIONAL, THEY ALWAYS FIND ME THE BEST PRICE AND ALWAYS GO ABOVE AND BEYOND FOR CUSTOMERS. THANKS AGAIN GUYS. I WILL BE BACK!! :-)
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