This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Tires and Wheels in Bridgeport, CT trends positive overall but with sharp contrasts: strong praise for fast turnarounds, friendly techs, and excellent pricing (often beating big chains), plus alignments and road-hazard support. Many cite helpful staff (quick flats, easy swaps, BYO tires ok). Complaints cluster around inconsistent front-desk manners, disputed warranties, and a few reports of damage or refusal of service (mostly tied to towing). Wait times range from quick to prolonged. Little clear data on inventory variety, yard organization, or part-finding. Overall: 74/100.
Hands down best service. 4 bran spanking new tires wheel aliment road hazard (not a gimmick you only have to pay to have the tire put on if something happens) love this place
I went to this location cause of a flat. Soon as I pulled up there was no one to great me or assess my situation. Instead I see a lady stumbling out of the office and looking dazed and confused. 10 minutes goes by and still not greeted. All of a sudden I hear arguing and it ended with "don't disrespect your mother like that". After that I immediately left cause I don't need anyone working on my car and arguing. Things can happen in that type of arguing mindset that possibly be a costly situation. What Iwill say to this owner, leave all personal issues at home. Lost a potential customer AND I was planning to buy 4 new tires anyway. Lesson learned I hope.
I am extremely disappointed in a woman named Kelly. Not professional. She was very disrespectful and even had the audacity to get loud. That is no way to present yourself as a business. I will be taking my tires anywhere but here!
The only place I get tires for my SUV. Kelly the owner is the best and I wouldn’t go anywhere else. You won’t beat the prices. Fast and reliable service!
Gave MORE than fair comps on tire prices (with mounting/balancing/aligning) compared to Firestone and Town Fair for the exact same set of tires at respective locations. Informed me of worn suspension/chassis components and if I returned within XX days, they would perform the alignment free of charge. Overall, they’re great folks and reasonable prices!
This is a great place to purchase tires great on prices the customer service is excellent especially Shannon she made everything so simple and she was sure to go over the warranty on the tires and answer all the questions I had once again thank you Shannon!!!
Not Professional. I purchased brand new 4 tiers from them,
the warranty said it would cover 40k miles the tiers worn out at 20k miles they refuse to replace & instead asked me to contact the tier company. Why should I contact the tier company when they purchased from the company ?
They did not even offer me to buy tiers for discounted price. Very unhappy doing business with them.
Impossible rude, angry, demanding and "cash only". I did mistake not to check my replaced used tire they've installed. They put a crooked one, and I found out once I drove away. when came back they blamed it all on me, and no refund.
Avoid these scammers!!! So shameless. OMG
Prompt service, no issues with bringing your own tires bought online in order for them to swap out the winter tires already on the vehicle. Friendly staff
Scammers RUN AWAY FROM THIS PLACE. I brought my car for alignment as soon as I left there my wheel was super crooked and my LDA light came on. Brought back 2nd samething! PLUS staffing people are super rude. No refund. I took my car to TOWN FAIR TIRE much better.
No sense of customer service or professionalism. I was waiting for 20 minutes and the guy said he was gonna get to it. Then, someone came after I arrived and the guy that was working there took him and disregarded my car and me. What a real move huh. You don’t do stuff like that in a workplace. Terrible. Plenty other good tire shops in Bridgeport CT. You don’t play with peoples time we all got stuff to do.
My SECOND time going to that place and if u are of color do not go. I sat there waiting for an hour after the worker guy told me to park on the side, waited and no one attended to me, but get this when other customer came who are not of color they were taken care of even though I was sitting and waiting just to fix a flat that literally would take less than 30 mins. And get this they smoke like its no tomorrow while working on peoples car .NO CUSTOMER SERVICE WHAT SO EVER. Worst experience
The owner and the guys working in the back are such hard workers and go above and beyond to help the customers . Good prices and a safe environment . This is the new place that I will be doing more business with I highly recommend them.
They always work with you no matter your situation. The fairly new location is right down the street from my house so anything I need in regards to my tires I go to them. I needed a new tire once and I had no money until I recieved my paycheck at the end of the week and the owners wife did me thw favor of giving me the tire on credit until the end of the week. Then when I came to pay for my tire she gave me a discounted price. She had no reason to do me any of those favors but she did. Great people
They are the most amazing people I ever met Kelly’s A sweet head she treated me like a family I recommend them to anyone they the best in the city God bless you..
They have the best price in the state of Connecticut.
So if anyone is looking for tires be sure NOT to go to tires and wheels in Bridgeport. My wife and daughters were driving to North Carolina to look at a college and visit her sister. I figured it was time for new tires anyway so I sent her to what I thought was a friends shop , tires and wheels on park ave in Bridgeport yo get 4 new tires the day she left. She called me 2 minutes after getting the tires put on and leaving the tire shop. It seemed as if one tire fell off the car and another was almost completely off but still catching the threads and holding on. They sent a couple workers over to my car and put the tires on all the way and then called and told me it was ok and there was nothing wrong with the car. When my wife returned home an hour later I noticed the rear quarter panel was damaged where the tire came off and the bumper was off kilter. I texted the owner and sent a picture and she told me she would fix it it was no big deal. I told her my wife was leaving to go down south and I’ll let her know when I have time when she gets back. She went down south and when she got down there she noticed that the tire was now low on air. My brother in law decided to take it to the tire shop down there to be sure she could travel safely home. When they looked at the car they noticed that the lugs were cross threaded and forced on the car so the tire wasn’t even on riding flush against the ground causing a slow leak. They had to put knew studs on my car. Well theyre back safely and I’ve tried numerous times to contact the owner to just get the quarter panel and bumper fixed and don’t hear anything back. So if you need tires or rims that is not the place to go.
Went to tires and wheels for an alignment correction, Firestone couldn't get it right. Frankie and team were great, got it done and its perfect. Have been coming here for tires on all my cars for years and they have the best prices hands down.
VERY GREAT FIRST TIME EXPERIENCE AT THIS SHOP I CAME IN JUST FOR A SIMPLE TIRE CHANGE FOR WHAT TURNED INTO ME NEEDING 3 NEW STUDS THE OWNER KELLY CALLED STORES TO GET ME GOOD PRICED STUDS AND I PICKED THEM UP AND THE TEAM GOT RIGHT TO WORK WITH CHANGING THE STUDS AND MY TIRE FAST THE WHOLE TEAM IS VERY FRIENDLY AND TRULY DEDICATED TO MAKING SURE YOU LEAVE SATISFIED AND THEY DID JUST THAT WITH ME I WILL CONTINUE TO COME TO THIS SHOP MOVING FORWARD
To all people out there if you looking for great service and good prices look no more this guy Fred is the best he hook me up with nice rims and tires for my q50 thank you so much Fred you guys did a great job!
1869 Main St, Bridgeport, CTAuto body parts supplier
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