This rating is based on customer reviews, inventory size, pricing, and service quality
Dennis' Auto Parts in Bridgeport, CT scores 87/100. Reviews are largely positive: customers highlight knowledgeable, professional counter staff, fast service, short waits, and solid inventory—often in stock or sourced within an hour. Prices are usually fair, often great, but a few cite overcharges versus quotes. Complaints include a defective part not made right, an isolated rude interaction, and one report of a reckless delivery driver. Overall, a reliable parts stop for value and speed, with occasional customer-service and pricing inconsistencies.
What clients say about Dennis' Auto Parts in Bridgeport (CT)
Love shopping at family owned businesses. Dennis is a class act and always answers any questions i have! I feel like im shopping with family! Much better then corporate competitors.
Terrible service I dropped the part off there and they couldn't seem to find the part for over a month I paid almost $300 for the part and the part was defected not only did they not replace it they gave it back to me the same way that it was when I brought it to them not fix
Fast courteous staff even though they are usually busy. Counter staff is extremely knowledgeable many years in the industry. Pat is one of the best around.
Their parts are so expensive, i bought a Serpentime belt for my truck and was told over the phone it was $17.99 all to get there and it cost $30.30 when i looked the part up online the belt cost $12.99 and $11.99 at two different places, i called back to complain and he looked up another one all to say $23.99 now i Wouldn’t mind paying a few more bucks but a extra $17 is just insane to me. This is not the first time I’ve caught this, so i have decided i will not be purchasing not one more item from them. Thumbs down on this place, they can go to hell as far as i am concerned.
The parts-delivery driver....insane! He just drove around my girlfriend’s car onto the opposite lane while I was in the passenger’s seat (Fairfield Avenue, Bridgeport, CT) and almost ran us off the road for whatever reason. Driving reckless in a company pick-up truck? Not good for business.
The best customer service ever. If they don't have my part in stock they usually always have it for me within an hour. I'm grateful and they are very friendly to work with.
After being abused at Pepboys and Auto-zone, i found a real parts store, with excellent prices, friendly service, and great inventory. You walk in and you are at the counter.
No roaming of car accessories, and air fresheners here. Dennis Auto Parts sells parts, at a great value.
If you want turtle wax, you're still in luck. I'm sure Dennis Auto Part's great inventory will introduce you to something better.
Cheers!
Great bunch of parts guys that are very knowledgeable about cars. Prices are great and affordable. They get the parts right the first time and I never had to go back because they gave me the wrong parts. Not like the other parts stores when you have to take two trips to show them what part you need because 9 out of 10 times they give you the wrong parts. I call them show and tell parts guys and your wasting time and money and gas for a double trip to them. Give Dennis auto a try and you will see the better pricing and the knowledge of these great bunch of fellas.
1869 Main St, Bridgeport, CTAuto body parts supplier
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