Firestone Complete Auto Care in
Bridgeport (CT)

Ryan, Julio, Bill, and Maneck. Top Notch Crew. I deal with them on an almost weekly basis. Excellent customer service!

Julio was excellent and efficient. He answered all of my questions and helped me pick the right tire package for my needs. Will absolutely come see him again in the future!

Incredible experience at this Firestone! We were on a trip from Philly to NH and our car broke down on 95. Ryan and his team brought it right in, got working on it, and got us back on the road in a couple hours for which we are so thankful for!

Mannix is the best! He was able to answer all the questions I had and has excellent customer service, makes you feel welcomed and goes above and beyond. He earned Firestone a lifetime customer.

Ryan’s customer service was amazing and thorough! He explained everything very clearly and offered suggestions for me. Very friendly and knowledgeable!

Exceptional service! I visited the Bridgeport Firestone for brakes service and was very pleased with the professional and friendly service team, specifically Julio. Great experience.

The young man that took care of us was extremely professional, extremely helpful, completely thorough both when I came in with the car, during the process of the repairs, and at the end, making sure we received every possible discount for the work that had been done, including service member discount. He was extremely polite, personable, and I feel like we made a friend

Julio was extremely helpful and knowledgeable. He helped me to the best of his ability and made sure to keep me updated on my vehicle. Great employee!!!

I had a really good experience at Firestone. I brought my car in for an inspection and they took great care of me from start to finish. They were able to replace all four rotors and explained everything clearly, which made the whole process much less stressful than I expected. I especially want to give a shout out to Ryan, one of the technicians. He was professional, patient, and made sure I understood what was going on with my car. You can tell he genuinely cares about doing the job right. Overall, the staff was helpful, honest, and efficient. I definitely felt taken care of and would recommend this Firestone location to anyone needing brake or rotor work.

I had an excellent experience at Firestone thanks to Mannix at the front desk. He was professional, knowledgeable, and genuinely helpful from start to finish. Mannix took the time to explain everything clearly, kept me updated, and made the whole process smooth and stress-free. It’s rare to find customer service this solid these days. I’ll definitely be coming back and recommending this location because of him.

Bill, Ryan, and Julio were amazing. I came in early one morning and they quickly helped diagnose the issue with my car. Great service and very helpful.

Wonderful service! Julio was very helpful and kind. He resolved my tire issue very fast and saved my day. I highly recommend FireStone Bridgeport to everyone.

The experience was great. The worker had me laughing all throughout the whole process I definitely recommend this shop. My verification was Quick and easy

I was in a complete bind upon arrival. A flat tire while traveling to a new contract in the middle of snow showers. the Firestone Manager kings way, wouldn’t take me in despite my emergency and sent me here. Mannix, the manager at the John St location heard me out and got me in and out ASAP despite being down two techs and a full waiting area. Mannix informed me of the many’s deals that are offered, specifically the Lifetime Alignment deal, a deal WE ALL should be coming for! If I didn’t live so far Mannix and the John street location would be Go To always. Thank you Mannix! Truly!

Customer service was excellent as always. Mannix and the front reception staff are the reasons I do repeat business at the Bridgeport Lafayette location. Keep up the great customer service delivery and ecxpectations.

First time here at this location, definitely will be a returning customer, atmosphere was clean and customer service from MANNIX was A1, makes me feel at home, very informative, professional and pleasant. Keep up the good work and service!

Mannix was very helpful when I walked in despite it being very busy. He recommended I come back due to the wait but still added air to my tires. I feel much safer for now with temps dropping overnight.

Called in thanksgiving Thursday with no heat in the car. Customer rep Mannix walked me through the possible causes over the phone. Gave me clear instructions on the Firestone process and waited for me personally when I arrived so I didn't have to explain everything again to someone different. Would recommend for a next diagnostic or repair!

Fast service, the rep made sure to tell me about all offers that could help me out. Great job. My car runs great. I feel comfortable that I can get my car repaired easily if needed.

The service I had here was exceptional. Customer service was even better. I came in today beyond stressed needing a battery. I had gone to 3 other places and nowhere was able to provide me with a battery let alone install it. Mannix provided excellent customer service. He ensured me my truck would be in great hands and had me out of there within a reasonable amount of time. I will definitely be back for service and will recommend this location as well!

Julio was an awesome mechanic and very helpful, he explained everything so I understood, definitely recommend and will be returning for my future car issues to him . 10/10 clean and friendly staff and they are also very fast and time conscious

Ryan and the team here are the absolute BEST. I came to this location a few months ago to get tires. My car broke down on 95 south on 10/10/25. The only place I can think to call in a time of trouble was Firestone. Ryan eased my worries and ensured I had the best experience. He called me to give me a status update as it relates to the cause of the breakdown and told me what else needed to be fixed. I will never go anywhere else for my car needs. It will always be Firestone! Thanks Ryan, Jayden and the whole team.

Julio was absolutely attentive, courtesy and knowledgeable. I was totally having a morning and the car situation did not help. He took care of me and had me back on the road safely and feeling a lot better than I came in.

The atmosphere there is very welcoming. The staff is very friendly and they answer automotive questions in an understandable manner. The work on my car was done in a timely manner. The waiting area is comfortable and clean. The snacks in the machine are fresh and the sodas are cold.

Ryan G went above and beyond helping us find the best tires not only for us, but for our daughter, just a few days apart. He was friendly, approachable, willing to help, and knowledgeable. In a time where customer service is so essential, yet scarce, we found it with Ryan. EDITED: Today I called to follow up about another rebate we are waiting on and spoke to Julio who was as eager to help as Ryan! He was kind, eager to help and followed up quickly!

Julio always gives excellent service. He’s professional, knowledgeable, and takes the time to explain everything clearly. He makes sure my car is well taken care of. Great customer service like his is hard to find, and it keeps me coming back.

Service was good and fairly quick, and the staff was kind and professional. However, I was a bit disappointed they didn’t check or adjust the tire pressure properly. I also came in needing an oil change, but it wasn’t offered or mentioned, so I ended up taking my car to Walmart the next day to get it done. Overall, not a bad experience, just could’ve been a little more thorough.