It has been over 2 years, since my first experience with the shop. I had to return my vehicle to the shop several times within a year due to the service agreement contract not being met. In each time the vehicle was at the shop, I was told it would be in the shop for about 2.5 weeks. I believe my vehicle was dropped off at the shop about 4 times and spent a little over 10 weeks total in the shop when I add them together.
During those times, I would see my vehicle parked outside in the parking lot for several days untouched. I would call the office for any updates, only to be told it was "Currently being worked on in the shop". It was not what I had seen.
When the deadline approached, my vehicle was rushed through so attention to details were missed. For example: The service agreement stated all rusted metal will be cut out and new metal would be welded in. Some rusted areas were cut out and new metal welded in after I had returned my vehicle several times. To this day, there are still some rusted areas that were not replaced with new metal that I had pointed out in my initial "quote visit" (see rust image attached).
After the first I picked up my vehicle from the shop, the inside of the vehicle was very dusty from sanding and the steering wheel/stick shift had primer smeared on them (see dust image attached). It seems that no one cared to close the windows to keep the dust out of the vehicle and no one cleaned the inside before I picked up my vehicle. This is how the vehicle was returned to me. The customer service gave me a bad impression of how things were conducted by the shop.
I also received the vehicle in a different color than I had originally selected. I wanted a gun metal colored paint, the color I received was more in the purple field category. My wife also confirmed the color we had selected vs the color we received. This was pointed out to the shop. I eventually decided to keep the color after I was told I had to pay addition fees to correct the mistake.
The hood of my vehicle has developed cracks. I had another shop take a look at it, they reported back stating the paint was not mixed properly and did not stick. The hood also has a + 6 inch surface deformity, where you can see someone placed tape on the paint when it was fresh (see surface deformity image attached).
In the last service (1/2018), the windshield wipers were not positioned correctly so when I turned on the windshield wipers, the wipers scratched the paint of the hood (see windshield wiper image attachment). In this last service, the vehicle was repainted with a different colored paint, which I did not approve. I still have the email stating that I did not wish the paint to change.
After this last service, the shop office decided not to honor the 5 year warranty any more. The shop owner stated the shop had put in more than $5,000 out of their pocket into my vehicle. I believe that if things were done correctly the first time, then we would have not experienced these issues.
For example: The first time the vehicle was completed, the driver and passenger side doors had the imprint of someone's belly button because the paint was still fresh. The second time the vehicle was completed, the passenger side door had writing imprinted onto the paint. There was sanding markings on the panels, rust on the metal not removed, exterior body accessories not placed on correctly, red paint sprayed on the of several areas, etc. The third time the vehicle was completed, there were some scratches on the paint (see scratch image attached). The paint was running down in several locations of the vehicle which dried up. When the vehicle were repainted on several locations, the non-painted areas were not covered up so it left a mist over the finished surface. The newly installed windshield and back windows were not installed correctly so water leaked into the vehicle. There was primer smeared on the side of the truck (see primer image attached). Paint peeling off (see paint peeling image). No paint on the driver side door window section (see no paint image attached).
I have no idea how these guys are even still in business. I've tried to get the rust taken care of that was over my fender wells for almost a year with these guys and it just can't seem to get done right. After multiple trips back and forth, I'm finally throwing in the towel and and taking my unfinished truck somewhere else.
If you like headaches, wasting your money, wasting your time and feeling outraged, go to this place and they will take care of all those things for you.
If you value your vehicle, time and money, take your vehicle someplace else. Trust me. These guys wont get it right the first time, second time 3rd or 4th time. Just a plain out waste of time.
Harold and his team at Affordable Auto Body and Paint did a great job as you can see from the pictures posted with the 1984 Mustang. Harold is the owner of the place with an awesome team of body guys. He made sure that as the customer I was treated with respect and that the car was to be done correctly by everyone that was involved in the project. There was a lot of changes that needed to be done to the car and Harold worked with me to make those changes happen. The body work they had done to the car was affordable. I would recommend Harold and his body guys to work on any of my cars, to have them look as good as the Mustang.
Affordable Auto Body repaired holes in the roof of my van after Colorado Camper Vans put 5 drywall screws thru the roof of the van. Despite this being warranty work and paid for by a third party the shop was very professional. The work was completed on time and I can barely tell where the holes in my roof were! I can recommend this shop and will be back again, should I need body work.
I guess this is my second review of Affordable Auto Body.
I have now used them twice. I would not go anywhere else. Honest, affordable. My last trip was for a scrape across one side. I believe other shops would have wanted to repaint the door panel costing hundreds. Affordable buffed out the scrape to perfection and it took only 25 minutes and saved a lot of money.
The previous job was bigger and you can't tell where the body work was done.
Family business and very honest. They wont sell you anything you don't need.
They were quick, very affordable and did an excellent job. When i showed the work they had done to my mechanic and told him the price he was astonished and impressed. I met many of the staff who worked there and all were very friendly. I read a review below that accused them of stealing speakers, I don't believe it at all. It would be out of character for them. I even met some of the employees children who were visiting their fathers at work. Very family oriented. Herald, the owner, is a nice man and is very concerned about customer satisfaction.
Very good experience! My goal was to refresh the paint on my truck and they provided a great price point.
Ashley was great at setting and managing expectations on payment options and accomodating my change in scheduled start date. I added some aftermarket replacement items after I realized that it would be better for them to do the work and everything was clearly explained regarding the additional cost. Thomas was awesome in addressing my questions when I dropped off the parts and again when I picked up the truck. Harold has a great team here and the finished product is a truck that looks like new and for the lowest price I was quoted in town! I recommend Affordable Auto Body.
I can’t say enough good things about this place! I was t-boned in my brand new car in May. I thought for sure it was going to be totaled. After my insurance agent inspected it, turns out it wasn’t totaled but the damages were over $11,000. I called affordable auto body and Shelly sent out a tow truck and had my car towed to their location in Loveland.
After their staff looked it over, they found that it was going to cost more than $11,000 to make my car brand new again. Shelly was in constant contact with me every step of the way while she was conversing with my insurance company to make sure that they were paying for all the things necessary to fix my car. There were a few things they didn’t want to pay to have fixed, but Shelly being the unbridled person she is, was stern with them and got it approved and everything fixed! Affordable even gave me a lender car while my car was being repaired! Talk about service!
Harold did an amazing job and you’d never know that the car was in an accident. He is truly an artist.
In the future if I need any auto work done, I will definitely be returning! I also would recommend anyone else to go there as well!
Thank you affordable auto body and paint for your incredible work and cheery dispositions! You’re all angels!
Sincerely,
A very satisfied customer
I chose Affordable Auto body for two reasons: 1) the reviews were positive and 2) the price was consistent with their name. The owner was personable and the staff were very approachable and kind. In addition they made my 18 year old Tundra look brand new. They patched several square holes in each door left by the body molding that I removed, repaired dozens of dents and did a killer paint job on my truck. Upon picking up my "brand new" looking truck I noticed a couple little areas that needed touching up and they addressed them all without so much as a complaint. The extra day that it took to take care of my needs was worth it b/c in the end it looks beautiful! Thank you to everyone at Affordable for doing a great job on my truck.
p.s. I have always done business with companies based on the reviews I read but I have never written a review until now. I highly recommend Affordable.
My experience with Affordable Auto Body was fantastic. We were referred by a more expensive shop that had told us, "...for your budget Affordable Auto Body is a great shop and a great value -- that is where I recommend you go."
I had them paint my 1990 GMC suburban and the truck looks brand new. Harold and his team were professional, easy to work with, and the care and quality really shows. I even talked to a couple employees who mentioned how great a place it is to work.
They've definitely earned a lifelong customer and a customer who will refer others.
We went to Affordable Auto Body in Loveland based on the recommendation of two local body shops that did not quite provide the service we needed. Harold was great, very knowledgeable. He understood that we wanted a mid-level service (complete vehicle repaint) with a small amount of rust body work and quoted us a fair price. The work was completed in a very timely manner and greatly exceeded our expectations. They were able to match a difficult paint color perfectly and the body looks brand new. We highly recommend Affordable Auto Body and will definitely use them again for our vehicle needs.
I recently had Affordable Auto Body repair my vehicle. They went over and above and offered outstanding service that I've never experienced. I ran by on my way to work and they gave me an estimate in 5 minutes. Shelly took care of all of the details from dealing with my insurance company to taking care of the rental car. I didn't do a thing. I dropped my car off on a Monday, Enterprise was there to pick me up and it was finished on a Wednesday, Enterprise was there. The work is outstanding, my car looks brand new. I was so overly impressed by their work and service, I would never take my vehicle anywhere else.
I agree with the other recent reviewer's comments, I went here based on the reviews and price. It's definitely nice to be able to pull up during hours and Harold can give you a quote within minutes. Other places I went to took days to email me a quote, or even wanted to schedule an appointment to come back to do a quote. Affordable makes it easy to do business, and they did great work on my 2015 crimson red Chevy Tahoe, can never even tell there was work done on it, it looks like it did the day we bought it. They fixed a very large dent on the passenger side door, and their paint work was flawless. They even sent someone to my house a few days later when they ran out of time to fix a very small dent on the driver's side door. Very happy with Affordable, would definitely come back, all staff was very friendly as well.
STAY AWAY!!! The body work that was done, was ok. The paint job was disgraceful and they painted it outdoors in at shady shop in a non-secure alley. The painter neglected to clear coat my car, and Harold the manager, claiming to be the owner, refused to admit that it wasn't clear coated (once someone from his shop could get a hold of him). All of the workers I spoke to agreed it was not clear coated. Once they could get a hold of Harold, he agreed to take it back to finish the job. My 50+ year old car sat outdoors rusting at the seams for weeks while Harold refused to let the guys repaint it correctly. Mind you, Harold claims he has a 5 year warranty on all work.
The work was never completed and Harold refused to refund even half of the money I paid for the paint job. I literally could go on and on about this shop and how dishonest and conniving Harold was, and how disrespectful he treated me. Do yourself a favor and look up this shop on public records before you think you may be getting a good deal. He had some honest workers, and they are all now gone. Do NOT trust this shop with any car and check out the other one star reviews. I was ready to take Harold to court, but needed to leave the toxic situation and move on. He said the work would take 8 weeks..... 5 months later the when I I finally had to tow my car away from the shop for the last time, the work was still not completed. Please do yourself a favor and never walk into those doors. He was a 3 different shops in that 5 months that my car was supposedly being worked on.
Came here after a fender bender and am very impressed! Everyone was very friendly and going as fast as one can without being rude and still doing quality work. I was in and out in five minutes all three times. (Free estimate, drop off, pick up) I expected to have my car out for 3+ days. They took less than 1. The price was about $100 less than two places I looked before. Partially because I specified I didn't want cosmetic work, just functionality. They did exactly what I wanted and didn't make it perfect or repaint but it's still looks pretty darn good. I got more than I paid for.
This was my first time using Affordable Auto Body, I was referred to them by the mechanic I use (john at uptown auto), and I was very pleased with the work they did and even more pleased with how much less it cost me compared to other auto body garages in town. My car was pretty damaged, my front end on both sides had been destroyed by two separate incidents and originally was only going to get the one fixed but due to Affordable getting rid of an employee my request to getting one side fixed was missed. However Affordable auto body worked with me to where I was able to pay them off and still receive my car when I needed it. I will be referring whoever I can to Affordable auto body. THANK YOU HAROLD!!!
Took my truck in after the heavy hail we had last week. They did great work and had it done faster than any other shop quoted. I'm very happy with their work, and they were a pleasure to work with. Plan on getting a few more things done later with them.
It's very rare to have businesses do anything other than the bare minimum for service anymore, but these guys go above and beyond. I was blown away when I dropped my truck off and before I could say anything, they were asking if I needed a ride home or was good. Had a ride, but it's those small things that really leave a great impression with customers.
Please do your research before coming to this place the owner Harold is extremely unprofessional the older man who answers the phone is extremely rude. They promise to have your car done by certain time and never follow threw with that time. The paint job they did on my car is chipping already. My bumper flew off after getting it repaired. Harold promised me he would fix it. I showed up at time and place he told me he is no where to be found and doesn’t answer. The older male just crosses his hands and says he doesn’t know what to tell me. As if sending me away is acceptable. Please don’t come to this place save yourself the headache and take your money to place that values there work.
My truck was painted here a few months ago by Affordable, after being hit by a horrible hail storm . They did an amazing job with a quick turn around time. Im very satisfied with the work that was done. They are very professional in dealing with insurance and making sure your car is done on time. I would recommend this shop to anyone as they are convenient, quick, respectful and do great work. Harold and Shelly have a great team.
I am very stoked on the job these folks did on my truck. It's not a classic model of car (just a Toyota T100), but Cody and his folks took it very serious and made my vehicle look amazing. I love this truck and thanks to these folks at Affordable Auto Body and Paint in Loveland they painted my vehicle into something I'm proud to drive. I had my truck also sprayed with bed liner, and noticed they also sprayed my rear wheel wells without being charged. I don't know if there was extra left over when spraying the batch but WOW that is some service! Thanks guys, I love what you did and thank you again!
On top of never answering their phones this company is extremely negligent when it comes to customer service and satisfaction. It took them more than a week to fix a small dent and paint loss on a driver side door. Not a problem if they had communicated to me that the original estimate of 3-4 days wasnt accurate. But as I said they do not answer their phones or update customers via email like the contract says they will. On top of that they returned my vehicle with no license plates. Shame on me for not noticing but why would a business remove the license plates to fix minor body damage on the driver side door? Thankfully the officer that noticed for me was very understanding as soon as I proved my vehicle was not stolen. This business is very shady and unprofessional. Be wary and avoid.
After getting my windshield fixed at another place the weatherstripping around it kept coming off. The staff at Affordable Auto Body and Paint were nice enough to fix the weatherstripping twice and not charge me for it both times !! If I ever need any more work done to my vehicle I definitely recommend these guys they are very professional and able to help you out as fast as they possibly can!! Thank you very much for attending to my vehicle right away and taking care of the problem right away!!
The owner greeted me personally and walked me through the work I needed on my suv. As soon as I got to shop I realize my insurance was not going to cover any of the damage and Herold said he would work with me to get down to a price I can afford. The shop did great work and even worked with me on weekly payments. Was done with work within a week too. They did great work and I would refer anyone to them that wants the work done right. They also do a lot of old classics and custom veichles.
I had my 20 year old Toyota 4Runner painted, and I am very picky about my car. Affordable AutoBody and Paint did such a perfect job with amazing attention to detail. It looks better than new and they even did a few extra repairs to the bumpers and a small dent in the tailgate. The price was very good compared to estimates from other shops, and the quality of the work was the best - and I really checked around for price and quality. I feel like I have a new car!
I have had brought a few cars her for estimates they seamed very nice at the old location. Brought my ford in today to get key Mark's looked at the owner comes by and makes poor remarks then the adjuster and owner walk away like nothing had even happened in the middle of the conversation. Looking at the truck I had come here because I wanted my truck fixed not to be talked down to and treated poorly.
I will not come back here.
I would advise others to do there research before dealing with this place.
Affordable Auto Body was GREAT! Great service, great staff, excellent work and most of all, great people who really care about their customers. I was not only very pleased with the work done on my CTS coupe. But they treated me like family and went to toe to toe with my insurance company to make sure my car was done right! If you are going to trust someone with your vehicle, trust Affordable Auto Body & Paint.
Waited for staff to come into office over 5 minutes. No one was in the office. Two other people waiting for service also. The whole waiting area/ office us cluttered and dirty.
Not a good impression that they can do repairs well. The person that finally came to help me took pictures and my info on his phone. Didn't ask me anything .went inside and printed my estimate.
I went to a different place the day before and was treated well, and the estimator explained what could be possible with hidden damage. Everything was written out clearly.
Yes, affordable auto is cheaper,but, I'm not impressed
Got ripped off by this company (but, everyone was really nice so I have no idea if it was intentional?) for about $1,000. Basically, make sure you get receipts for all cash transactions.
I forget the exact details since this was about a year ago, but I paid for parts before work was done on my vehicle. When it came time to pick up the vehicle, the employee said I still owed for parts as well. I said I already did, and then the employee tried to call the owner for clarification, but couldn't get ahold of them. Since the business was a few minutes from being closed for the weekend, I paid for parts AGAIN expecting I could call the owner first thing the coming week to get the money refunded (since, everyone was really so I trusted them).
Anyways, I called several times over the period of months trying to contact the owner or his wife. Never got either of them on the phone, left a message to them each time I called either on voicemail or with the staff member who answered. Never got a call back.
I felt incredibly stupid for not thinking to ask for a receipt for the amount I paid in cash when picking up the vehicle (and employees who answered the phone were super suspicious when I called and explained what happened and asked to speak to the owner or his wife), so I didn't post this review until my friend convinced me it's the right thing to do for other people...
I was extremely heartbroken when the car I had just purchased a few months ago, was hit by a massive hail storm. I decided to go with Affordable Auto Body and Paint after visiting several of the shops in town. Harold was extremely professional and helpful, but most importantly he was honest! He bent over backwards for me to get my car repaired. Being a single Mom, I really depend on my car and my insurance company refused to pay for my rental car for the first few days of the repair. Harold dealt with the numerous headaches my insurance company caused and even covered the cost of my rental. My car was finished ahead of schedule and it looked brand new again. Harold also worked with me on my deductible since I was on such a tight budget. I really appreciate Harold and his staff at Affordable Auto body and would highly recommend them.
I have a work truck I needed painted. Went in for measurements and an estimate and was told 3-5 days for the job. Dropped it off Saturday the 19th with expectations of picking it up on Wednesday the 30th. On the 30th was told the process was just starting. Was told I could pick up at 10 pm on my way home from the airport. Got there and they hadn't even started spraying the truck. Was told it would be done that night and left with key for me to go to work in the morning. Got there at 6:15 am to the truck still in the shop. Granted access to get the truck out of the shop and when I started it realized the rear view mirrors never go put back on. Spent 45 minutes trying to attach mirrors without all of the hardware for them. Ended up backing out short 2 mirrors. Went back and got hardware and got mirrors to work. The next at passenger side blind spot mirror and fell off. That evening shut the drivers side door and the main minor fell off and broke. Seems like a lot of work for me after paying someone to do a job
Dec 04, 2022
Nearest Junkyards to Affordable Auto Body & Paint LLC.
Website
