O'Reilly Auto Parts in
Arvada (CO)

Awesome shop. I’m closer to another store (new Kipling one) and I will go out of my way to come to this one. It’s clean, and Tony is super helpful when I need something. I work on more obscure stuff and he always manages to pull through with parts for me! And if he can’t get it which is rare he will tell me where to get it. This shop is my go to for parts, supplies and proper help.

Had a really difficult time with a reman alternator. Trent was a godsend. He knew exactly how to help and got a new one delivered within an hour. Thanks again for your help and knowledge Trent. Highly recommend.

Aiden was very helpful and empathetic to my situation. I'm glad there are still good people in the world.

Been here a few times in the last month. Every time they've been so friendly and informative. Would recommend to anyone.

Trent and Joel were extremely helpful. I am very glad I came in this store and was helped by them. I will be back soon for my auto concerns. Thank you Trent and Joel!

I typically always go to O’Reilly’s for all my automotive needs used to love this place but after today, I’m not so sure I wanna continue spending all my money here. I’m a certified mechanic and don’t feel the need to have these people babysit me while I’m shopping for the things I need for my new car And tonight not sure what his name is but shorter white dude with longer hair had to do everything he could to stand at the end of every aisle I was at Made me super uncomfortable and slightly disrespected, considering how much I recklessly spend money at this Business

I went in for a battery for my car, Johnny helped me today, he went through each battery option for me along with his recommendations. He was so polite and helpful. He was even nice enough to carry the battery to the car for me! This will be my go-to Auto parts store!

A super friendly gentleman assisted me and gave advice on what I needed. Thank you.

We were here this evening for a new wiper blade. Damien helped us find it and offered to put it on all with a pleasant attitude! Thanks Damien!

Super nice crew. Super helpful and knowledgeable. Johnnie is awesome. Helped me out a bunch. Great people great prices. This should be your go to store for your automotive needs. Thanks guys.

Incredible customer service by Demian! He is very knowledgeable and quickly helped me find the right wiper blades AND installed them for me.

Two guys sitting in the back on cell phones clearly could see me at the register and ignored me. When I asked if one could help he did but was very unfriendly.

I'm a single mom of 3. I stopped in this am for what seemed like a huge issue but ended up being super trivial. With it being so incredibly cold I rolled my window down without thinking and couldn't get it to roll back up after. The sweet kid that helped me wrestle it to pull it back up was amazing. He was incredibly professional and never once made me feel stupid for doing something so careless in the cold. We wrestled with it for a few before I was able to get it up all the way. I just really appreciate the staff and crew there. They're always helpful and have never once made me feel less than when I come in for an issue. Thank you for being awesome!

friendly/helpful staff who will find exactly what you need quickly. they'll even read and reset your check engine light codes for free! they also loan out a variety of expensive specialty tools for free, you have to leave a deposit but you get it back when you return the tool.

I came in because I needed a new light bulb for my headlight. The staff did basic customer service as in checking me out at the register, which I feel is borderline duh! I went outside to my car in the snow to change the bulb myself & asked for a screw driver. I was helped with that but after neither tool worked for me I left frustrated. Not that it’s expected but it would have been nice if one of the three employees working, who were doing nothing else at the time, would have asked me if I needed assistance & offered to help.

Thank you to the staff that helped me with my battery. They could not fix it but they contacted gram at big o tires and got me in with no problem Thanks again for all your help 11-25-2023

The person helping me wasn't very helpful. I forget his name but he has red hair and beard. Perhaps he was new. I asked him where I'd find a/c valve caps. He suggested two isles. I searched both and didn't find. I told him. He came over to where is was and said they'd be here but looks like they were sold out. I didn't see an empty spot for them so I figured the must be somewhere else. I was right. I found them on the end cap. I let him know where he could find them next time.

Our headlight went out and we needed help, we decided to go to O’Reilly Auto parts where we met the most kindhearted helpful man. Once he helped us find the correct lightbulb, he fixed the headlight free of charge (we tipped him) in freezing weather with no jacket. We really appreciate Trent’s kindness and willingness to help others.

Corporate still has some cleaning up to do like with their sponsorship of cruelty-to-animals rodeos. Locally, the management seems to be trying very hard to keep good, knowledgeable help in the stores, so I'll continue to shop there vs buying from Amazon.

So I called around like most of do..they weren't the least expensive but not the most...staff was great..my concern is/was...why would you complete the repair only to tell me that I need another repair tied to this repair??? I had them replace a serpentine belt..apparently i need new alrernator...which requires serpentine removal...instead of asking me if I wanted to fix it all then....they replace the belt then tell me I need alternator...they could have easily made additional money on me right then...left me feeling like it's just another shady shop...but I hope it was a simple oversight.

Staff here is always extremely helpful. Even tho I couldn't get the part I needed, they spent their time looking for alternatives that could be delivered sooner. 👍 Top notch! Have never had an issue here.

These guys are awesome! Eric and Ian went out of their way to help me diagnosis a really simple problem on my old Subaru, found exactly the part I needed, loaned me tools, saved me a trip to the dealership and recommended a great mechanic for future problems. I definitely recommend this branch of O'Reilly's!

A while back, I was went in this store looking for an ABS wheel sensor. The man (Noah) at the counter was helpful enough and told me he would have to order it, and I could pick it up tomorrow. The following day, he then calls me and tells me that now I have to pay in advance for the part. I was super busy and didn't have time to deal with it, so I went in the following day to pay for the part, when I was told by their manager that I now can't order the part. I just went to the Dodge dealership instead. What a huge waste of my time. Their manager is incompetent, she ruined the sale, and just lost a customer. Perhaps O'Reilly doesn't trust their customers, or perhaps they need some customer service training from corporate office. This is the last time I will visit any O'Reilly store in Aravada or Westminster.

So nice and helpful! I went there just for oil but Billy made sure that I not only got the best oil for my car, but that I paid a reasonable price. He gave me several options and never tried to sell me on the highest price items. He also looked thru all their rebates, in store and mail in, and made sure I got those. As a woman it can sometimes be intimidating going in an auto parts store for a multitude of reasons, but I didn't have to spend more than a minute in there to feel comfortable. He answered all my questions and didn't make me feel silly for not being knowledgeable on the subject. Not to sound hokey but I definitely know where I'm going from now on!!

This location by far has the best commercial department of any of the auto parts store a I have used! I started using this location when it was still a Checker Auto Parts +remember that?). The store is always quiet and the counter staff is always going to try their best to find you what you need as fast as they can. The non-commercial side is just as good as it's counter part. I love being able to walk in and be greeted rather than most parts stores that ignore you untill you come to the counter and wait forever for any service. The employees are all knowledgeable and if they can't help they find someone who can no matter the situation.

The staff here is very friendly and helpful. One star deduction because, on my last visit, I purchased some coolant that was marked as one price on the shelf and then rang up at a higher price. Turns out they put out a price sticker for the wrong product. They did not honor the price that was listed on the shelf.

Amazing customer service. I went all over Denver looking for Silicone hose clamps. I saw they had them online but not in store so I called to check availability. They had ten of the twelve I needed in two hours and the rest in the next two days. I will be coming back.