THE TRASH COMPANY in
Granby (CO)

Long live the sentiment of Marv’s Dozer and how it became a microcosm of the USA Today; American patriots fighting back against entitled corrupted bureaucrats! Pray things get better or this will look like Tonka Toys.

If you ask nicely they will rent you a d355a komatsu for any waste management or any other issues. The dozers cab is nice and inclosed, the camera system worked very well. All in all a very nice and very safe piece of equipment. 10/10 would recommend a dozer rental from this location

My husband and I went to toss our trash on 12/29 @ 4pm and the office was closed and a worker locked up the trash bins. The hours here and on voicemail do NOT match. Very frustrating.

Shawn and Mersadies at the trash company are the two most wonderful people I've had the pleasure to come across.. at the lowest time in my life they were there for me.. this company help me to not only despose of clutter from my home after my son passed away but they have the kindest hearts.. the trash company it's the best desposeal company I've ever worked with I highly recommend them to all who live in grand county... Thanks to you all Anette McParland

Office staff was great helping me understand their schedules and Drivers. Been with them for many years.

You should inform customers if you're NOT pickup up trash so we don't leave it our for the bears and have a HUGE mess to clean up. Canceling my service.

All I can say is WOW!!! My sister and I went to Waste Connections in Granby, CO with a trailer full of some furniture and old paper files that we needed to dispose of. Mercedes, in Customer Service was very knowledgeable with the cost of what it would be to dispose of everything. Then we had Shawn Mandel check out the trailer. He went ABOVE & BEYOND the call of duty to help us out with the trailer and also help us understand the process and safety required to dispose of everything properly at their facility. He was amazing!!! This company is so LUCKY to have him!!! THANKS SO MUCH for the AWESOME service you provided to us and that you continue to provide to the town of Granby!!! MUCH APPRECIATED!!!!

What a joke. The only available garbage/trash disposable dump is not open on weekends? And only open regular business hours during the week? How convenient for most "working" people who only have the weekends to do projects. Please. These guys keep bankers hours. Step it up and serve your community properly....

Easy to communicate, Excellent customer service -Mercedes was very polite. We were able to keep the dumpster for longer than other companies allows. Strongly recommend to use Waste Connection if you are looking for a trash company.

I used the Trash Company for dumpster/roll off rental for our condo renovation project. The process was very easy and Mercedes in the office was very professional and responsive. She was able to get me the roll off on the same day I called and was available to answer all my questions throughout the week. We also brought two loads to the transfer station and they were also great. Highly recommend.

Never provided a bill and wouldn't pick up the dumpsters and I had to hire my own people (at my expense) to do their job. They also use robocalls instead of billing you so they get put into spam.

We ordered a roll off to clean up before a Move, everything was on time and affordable. It made cleaning out the garage and getting rid of old stuff a breeze! No complaints! Excellent service I highly recommend

The prices have skyrocketed since they changed to trailer measurements vs weight at the transfer station! Last time about a month ago it was $90 which was close to what we used to pay by the weight, this time for the same trailer loaded just as full, it was $190! What a rip off!! The only good thing about the change is you only have to make one trip through the place!

I called a few weeks ago and talked with Mercedes because I was still getting charged for my trash that I cancelled for the winter months. She was extremely helpful and got the issue resolved in a timely manor. It is so nice to have someone actually answer the phone and not have to leave many messages without a call back.

Whenever I call Mercedes is always very nice and helpful and they always arrive when she says they will. Highly recommend them.

They were extremely helpful when I called to set up a 3yd for our property. Can't say I've had any issues! Trash gets picked up on time every week, and anytime we have any issues we can call and either Ana or Mercedes will resolve it by the time I get off the phone. Seems as though they've done a complete 180 in the past six months. Wonderful service!

Recently had an issue with trash pickup due to snow storm. Office staff was very understanding and professional. Driver went out of way to help as well.

The Trash Company is wonderful! They offer professional service and have always been easy to work with. The staff is very kind and helpful, especially Mercedes. I would highly recommend this company.

Since they’ve gone under new management my service has been wonderful with this company. Ana and her team help me resolve some issues I had and it was all around great service! Thank you so much!

Ana has been super helpful with setting up my trash service, their pricing is very affordable. No complaints.

I was so satisfied with my service! Mercedes in the office really took care of my concerns with professionalism and care. Truly an outstanding company with excellent employees! I wouldn't recommend any other trash company, best quality service I've received.

Ever since they’ve gone under new management my service has been wonderful! Any time I’ve called Ana and Mercedes have been extremely helpful with any issues I’ve come across and even worked on price matching for me when looking into competitors. Wonderful.

I should have believed the reviews. I thought the name of the company was a play on words - but it is apparently the literal truth. My experience is they have about a 50% probability of picking up your trash on the scheduled day. Three pickups out of the last six weeks with trash at the curb by 7am on each day. And don't bother calling to report a missed pickup, their drivers will state that there was no trash when they drove by. No recourse for missed pickups - no accountability - I would give zero stars if possible. The ladies on the phone at the office are polite and reasonably friendly - but completely unhelpful. That is unfortunately the best I can say about this company.

I talked with a really helpful man who referred me to another company that provides service more in line with what I need. Very friendly and helpful customer service!

Thank you for caring about our Environment and Wildlife! Today I called for a new dumpster because mine is in need of a new bottom, and I worry soon it will cause a Bear to "interact" with our community, and then they shoot the bear. They made me #1 on the list b/c they understood just how important these things can be. I have worked with this business for years. I have a business and 2 dumpsters. They bill fairly and, more importantly, they care! I found the customer service to be 5-star.

Horrible customer service, I attempted to set up trash service with them. I called them multiple times over several weeks they had to go check out the driveway to make sure their trash truck could get up it. Continuously told me they would call me back within a couple of hours. Never happened. Everytime I called them there was some reason or another why they hadn't gotten back to me. Oh, he's out of the office; oh, I wasn't here; oh, I lost your number. Guess they don't want to add any new customers!!!

$70 per mattress, rude staff. There's trash all over the road leading up to the place. I can see why, I'd rather risk a littering charge than deal with these people