O'Reilly Auto Parts in
Sterling Ranch (CO)

The employee Marcos helped put on wiper blades he was so kind and helpful

Marcos was extremely helpful and kind I sent my daughter in and he was very patient and understanding great service all around!!

Went in today asking about an oil filter. Was treated very rudely first off then my gf over heard him talking crap and laughing. He didn’t have a name tag but his customer service was terrible. Thankful the other worker jay I believe was a great help and very friendly!

We received great customer service from Marcos who quickly swapped out our battery and got us back on the road fast! Jay was excellent on the phone as well. Thank you!

Purchased a container of engine oil stop leak. Glad to get good service today. Thnx

What a bunch of clueless people there! On so many levels. I love O'Reilly's on the East Coast. Not this location at ALL! Autozone isn't any better. Online is the only way to go.

I wanted to give a little appreciation to Brandy at the Sterling location. After an unfortunate event for me, she was so kind enough to put my new hubcaps on. Very kind, and very efficient. She didn’t have to, but she did. Thank you Brandy!!!

I’ve never written a review ever.All the guys down here are great Jay one of the the managers at this location is absolutely amazing he really makes sure people are taken care of when they come in that is all!

Gunnar was very kind and helpful. He helped my mom figure out the type of battery her key fob needed and helped her replace the battery. Thanks so much! Excellent customer service!

I'm always please with the kindness of the staff at O'Reilly's! And today I needed a car part that at another place could cost over double of the cost I got it for! Thank you for your help Jay and staff!

I guess that the folks behind the counter at O'Reilly's in Sterling are getting those attence trophies because they sure are too lazy to look up a part and find more than one item because that might entail having to think and thinking is above their pay grade and they aren't the only ones in town. I was under the impression that service meant that they would try to help the customer but not anymore because they don't know what the words cross reference is so wake up Americans and smell the rose's because I'm sure that the person hired for that position will forget to water them Larry Penfold.

Their employees are awesome, friendly & exceptionally helpful! They didn't even mind helping me on a very rainy day to replace my Windshield Wipers! Always a great experience shopping there!

We had car trouble on our way home Sunday afternoon headed home to Nebraska outside of Sterling Co. We were lucky enough to get awesome help from Chuck at O'Reilly Auto Parts in Sterling. He was able to run codes on our car and get us on our way so we made it home safely!! Thank you very much Chuck and O'Reilly Auto Parts

Place charges way more than parts are worth. Not recommended. Tried to tell me a $30 set of coils was $500. Excuse you? Literally anywhere else is better.

I absolutely appreciate the people that work here and there help. So my belt snapped right outside and thankfully Mr. Chuck helped me figure it out. I would have been lost otherwise. He helped me get a belt and a pulley. Not only did he help me find the right parts to fix it but he helped me put it on. The fact that he took time out of his day to help me was amazing. I could not be more thankful and appreciative of him and O’Rileys.

A shout-out to Juan, who replaced my very old, corroded battery on the evening of Saturday, July 8th. Juan was pleasant, professional and efficient, but also made the time to chat with me and my husband. We need to make time to treat each other as humans and show interest in each other's stories and struggles. That's what Juan did, all the while providing accurate and timely service so we could get home safely. Thanks, Juan!

I came into O'Reilly to have the codes read due to my check engine light being on. The guys there were very helpful, friendly and fast. They printed the codes for me, which I appreciated much as there was 18 of them and I'd never remember them all.... Lol?

Everytime I go in there I'm met with very knowledgeable people of actual vehicles or people who work on their own vehicles... not just some random person just typing around on the internet just to try to find what your looking for... we need more knowledgeable parts people or auto techs even if it's backyard mechanics working at facilities like these so there more helpful and beneficial to the customer... not just playing a guessing game...

Usually love to come here for all my parts but this last time I was in was complete opposite. Can't believe I had to rate 1 star would have been 0 if that was an option. lisa made my experience one to remember and not in a good way. Don't work in customer service if you don't like working/helping customers just saying.i did nothing to you for you to be so rude to me.

One of our goto parts stores in the area. Usually have what you need, even if it's an oddball tool you may only need once in your life. Friendly staff and manager's great!

Awesome experience the staff greeted me as soon as i walked in and offered to help me find anything Daniel was very knowledgeable and helpful i appreciate his customer service. Will absolutely return

I placed an on-line order. I did not get confirmation that it was ready (it was on the ready shelf) until I had checked out. I got two batteries, and the date codes are different. One battery included terminal hardware, the other did not.

Won't go back after the price went up from $22 to $38. Called the day before and got the price on a serpentine belt which was on 10/29/2021. Drove 50 miles and the manager was waiting on us and I informed him what I needed. I called less than 24 hours before I was there today and the price jumped up $16, really. Needless to say I walked out and will not go back to a place that drives up the price in less than 24 hours. Needless to say we was waiting to get helped by the only person and another worker a female came out and started to help another costumer that walked in after us. So when she printed her receipt, the manager walked away from us and got the receipt from printer for her, as we stood there waiting to find out that he upped the price by $16 on us. You only get one chance with me so it's to bad you had to return the items back to the shelf. We was going to get more not just 2 items but who wants to be treated like that.

They are very helpful. They know their business, at least I think they do. The store is very clean as well. They are not rude to any customers They have, like another place I know. Very grateful to have this business to get what I need and more. Thanks guys n gals, keep up the good work.

I've been shopping for auto parts at O'Reilly's since I moved to Colorado almost six years ago. I usually shop between their store and Rock Auto on the internet because, their prices are the most comparable and affordable. Usually the difference is balanced out with the shipping and handling, in most situations. If I have a choice, I pick O'REILLY'S they usually can get my parts in by the next day and there affordable. I can't remember a time I've been there that the employees where anything but, friendly and helpful. Good store, good people. J.C.M

Great parts store! The staff are always so helpful. They'll even do things at your vehicle, check engine light of course but they'll put fluids in for you, check/change wiper blades and small jobs like that if you need the help. Definitely recommended!

Jay and his staff were phenomenal. They were knowledgeable, helpful and very accommodating. To make a long story short, our water pump went out on I-76. We got hauled back to town and asked the tow truck driver to drop us at O'reilly. He explained the situation to the staff who were SUPER helpful in getting us fixed and back on the road. I can't begin to explain how impressed that I was with everyone at this location. Thanks to all for the help!! Its good to see that there are still people out there that genuinely want to help others and that's exactly what the staff here did.