Don’t call this company , charge me $490 for the tow , it’s only few miles , the driver is so unprofessional , please stay away from this junk tow company
They towed my car on Friday night i called them to get my car but they said it’s weekend to charge me more so i went on Monday to get my car and from Friday night till Monday they charged me for 4 days that’s disgusting making money in such a wrong way $595
Terrible customer service the lady there doesn’t have a clue of the process of what she’s going I rented a car through hertz and they are trying to force me to pay the fees of which I’m having to wait for one of there reps to pick the car up when I was there to get the car on Memorial Day but because of there policies now I’ve lost my car and almost my job doesn’t matter what I’ve done if I’m able to fix it let me do so but being a plain jackass about things is not profitable nor professional!!!!
I paid to get my vehicle out fair and square, no problem $490 for 2 day I was not going to argue, when I got it out and home I noticed some of my belongings were missing from my backpack. They definitely stole from me when I trusted them that my vehicle was safe. I noticed when I went in the lobby smelled like some kind of weird drugs, the were acting like they were intoxicated and a lady named Wendy kept trying to charge me more and more one of the other associates had to tell here stop. I was honest about paying the fee to having some of my personal belongings stolen by the associates, absolutely not fair at all, I just want my stuff back, this company should be closed up, they are bad for business and can not be trusted.
This business is a joke they charge soo much for a tow, straight scammers coming up on people that are experiencing a bad day as it is these people should be shut down if anyone needs a tow skip there scammers
Absolute thieves that will steal any vehicle and rack up fees and not even care if the owner of the car had ever been notified the vehicle was recovered. I had my vehicle stolen and they did not notify me it was recovered until 14 days later I found out it was recovered after they racked ip over 1000 dollars in fees. This is THEFT.A I AM A VICTIM OF THEFT AND NOW THIS COMPANY IS STEALING MONEY. THEY WILL GLADLY RACK UP FEES FOR ANY CAR AND HAVE NO CONSIDERATION. WENDY WAS COMPLETELY RUDE AND ABSOLUTELY ZERO CONSIDERATION THAT IVE BEEN A VICTIM. She couldn't even help point me in a direction or stop more fees from incurring while went out of state to get tbus car picked up.
I was out riding my GY6 150CC SCOOTER and it broke down I called tow 1 for a tow home nice quick service but a bit on the expensive side I needed a 14 mile long tow it cost me $283.00 dollars
Way to expensive. I got my car towed,, only 5 miles,ceres from my work place,, cost me 200.00,, 130 dollars charge,, even before they take your car anywhere,,, way to expensive.. espically since I work in ceres,, an the tire shop,,, was not that fair away. Next time. I will look around more. For a different company.
These people are borderline criminal. It was easier dealing with the police and DMV. The "woman" that "works" there threatened to fight me the boss was abusive on the phone. Plain awful human beings and just
Gave a star for answering the phone when I was in need. Wanted to charge over $200 from ceres to turlock. I went with Express towing they arrived within min and better pricing.
For Emergency Road service these people are outstanding, I was broke down on 99 with two of my grandchildren at 3am on Sunday and, ( I think he said his name was Mark or Clark) got me going in minutes. Many thanks.
This is the most ridiculous tow truck service I ever known! If you get into a car accident please reject their service if I know different legit one look online first! They charged $700 for only three! They took my car so fast especially when you're in a car accident when you're distracted. THEY ARE SCAMMERS!
The owner is extremely rude. It feels like they are their own kind of mafia, they feel protected and invincible; therefore, they fool their customers and charge them insane amount of money for nothing. We paid an additional $100 for picking up our car on holiday, and he didn’t even bothered to get to us as soon as possible, he started to do his own unfinished business, and it’s like, really? Charged us for 7 days instead of 6.
I just wish Police departments wouldn’t deal with companies like this one.
maybe it was because I had insurance which definitely aleaves a tremendous amount of stress .i believe my car is a total loss. while on the freeway I was thankful when truck got there she was prettyprompt to get it on truck and off freeway. the lady today was excellent i was able to get my things out of the car before my insurance came to have car towed to there place.i also would like to thank them and all every body who's helped me and I hope the best for the other family es that were involved in Monday evening
These people were very disrespectful. My sister-in-law is deaf and since she was not able to understand all their rules about daily charges, she had a $499 fee imposed on her. She was in a terrible wreck and for keeping her car for less than 72 hours they will do this injustice. She went there to try to get her car out the day after her accident. She was there at 4pm and was going to have her car picked up to avoid additional charges. Just for 2 days they were charging her $361. But because her AAA truck was going to be there a little after 5, they said they would not wait. SO she was unable to get her car out. When my husband called to try to ask for some mercy for her they were disrespectful to him and hung up on him. The manager Ralph did this. What a terrible company. The only nice person there was Jessica but she was powerless to do what's right. I hope the owner can make things right.
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