Can’t say enough about their amazing customer service. We were broken down on the side of the road and they searched all nearby stores to find one of the parts we needed. They even offered to have the part quickly delivered to their store. We called back several times for different parts until we finally found out what was wrong (fuel pump); which they sourced and got for us. They got us back on the road quickly. Also huge props to L&T towing and the highway patrol who were kind and very helpful to get us off the road and back on the road running.
We were dealing with an exploded -16 an oil line and were desperate to stay in the race. This crew whipped us up a hydraulic line on the spot and got us back in the race and we took home 1st place!!! Thank you guys!!! We'll back for more parts!
We stopped here on are way out of town. We had an issue with the tow hitch. Mike was the guy that helped us. He went out of his way to come out check the tow hitch double and triple check it for us. Was so kind and helpful. Thank you mike !!!!!!
After being stuck on the 5 and had no where else to go, these guys were SO HELPFUL. Auturo is the best and took hours out of his day to look at my car and help when he had no reason to. GO HERE & support them!
The store has been rearranged and feels more open. The manager Steve (as well as rhe other staff) are great to work with. If they don't have the part (rare) they will keep looking until they can find it. Very good at cross referencing numbers from different manufacturers. They also support the local fire depatments and other small organizations in the County. It is great to have a parts store like this in our community!
This business and in particular owner Jeff exemplify why I love small local businesses vs internet sales. After breaking down at willows rest stop on I-5 on Halloween, a near closing time call got friendly help from the staff and then the owner delivering the part I hoped would work. When I determined I really needed an obscure AC compressor for an 88 motor home, owner Jeff made a call, actually had the part and then went out of his way to go back and for it and deliver to me so I could install and my wife and I continue our trip. WELL DONE!! Service does not get any better than what I experienced!! Thanks again. Dan crandall
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