I called today because i needed a part for my vehicle,
a Very rude guy answered the phone and asked me for the licence plate of my car, i didt have it and i have never been asked for a licence plate before so i asked why he needed it, he said to look up the vin number i said i didnt have the licence plate but i did have the vin if he wanted it, he told me to call bacak when i had the licence plate and refused to help by just putting me on hold and never coming back to the phone or transfering me with anyone else. such kind of people should never be allow to work helping costumers, if you dont like dealing with people there is palnty of jobs out there that dont requiere you to havy any people skills, i hope management steps it up and pays attention to their emplyees because im sure is not the first time something like this happens
Best place in town Mike, Marco and all the guys do a fantastic job. This is where I get all my parts and if they don't have it they order or get it...sometimes the same day!
I have been dealing with this company for 15 years on and off the Recently I find out all their parts are junk they are not backing up warranty and they are very racist the customer service it sucks when they owe you money you have to chase your money for one month when you owe them money they don't even honor your check I'm done with this b******* company wasting my time on their Chinese garbage parts
Great place for most all your auto repair parts. YES they are open to public . Just walk in and see associate at counter . You will get your part at a price you won't get elsewhere. Give them a try and you'll see there parts are the same as most all parts stores. BECAUSE THEY ARE ONE OF ALL PARTS STORE SUPPLIER
Su servicio es excelente de todo el personal desgraciadamente abemos personas q siempre calificamos para mas pero son personas q no pueden con sus almas pesimo y quieren perfudicar a quien en verdad a cen sus trabajos. Cuidense gracias
China parts, bad customer service, don't stand behind their parts, don't follower their own policy. Mike is horrible manager, he hung up on me when I was asking for a refund on parts I returned over a week ago. Mike seriously needs some help and guidance. I have never been treated so poorly who spends thousands monthly at a parts store. To get treated like that to me is unacceptable. Also when I was order parts half the time they would be defective, miss-boxed, something wrong. As a mobile mechanic, I usually order the parts before going out to the job site. When my parts are wrong I look bad because of my parts store, So now fast can look bad for what they stand for.... Nothing good! I use car quest that continually beat quality, service, delivery times, and pricing! Thanks for nothing FAST!!!!
750 Comstock St, Santa Clara, CAAuto repair shop
Website
