There was a crazy man outside the front entrance yelling obscenities. He had a German Shepard by his side. There was no security presence inside or outside to help mitigate. Once in the store I asked three employees about where to find an item. Two didn’t speak English and one gal sent me to the gift bag isle for a kitchen frother. I guess this is why people prefer to shop online.
I shop at target with ease, knowing that I get good prices, excellent services, and flexible return policy that allows me to manage between my work, home and shopping with no stress.
Went shopping in the morning when the store was almost empty. Needed help opening a locked cabinet and asked three employees for assistance. I waited over 20 minutes while more than six staff members walked past without helping. I eventually gave up and decided to leave—only then did an employee suddenly stop me to open the cabinet.
The restrooms are a nightmare. How does a good, well kept target have horrible restroom conditions. If I didn’t have to go immediately I think I’d choose a gas station restroom over this. Please Target pull yourself together.
Girls working at the star bucks section were super unprofessional and rude. Simply asked for a different milk and was met with a snappy response to a simple request. Too busy making jokes and talking about their drama to care about customer needs. Couldn’t get the right milk (even though they had it in stock) because they wanted to use an old batch instead of making a fresh one and didn’t supply straws.
Before today, I really liked this store. I used to live nearby, and even after I moved, I still came here to shop. I usually use the self-checkout, but today I went to a cashier. The male cashier spoke unclearly, and when I didn’t understand him, he started laughing at me. I was really confused — did I do something funny?
Have gone to exchange Soda Stream canisters and then they don’t have them in stock, so I figured I would call ahead. Good luck getting anyone, in any department, to pick up the phone.
Horrible return/exchange experience. Even if a customer is doing an exchange for the same exact item but a different size, the store will make you pay the current price. They will not honor the original price that the customer paid
Do not go to this Target!! Too understaffed!!! I came in to get a knife sharpener (which the app said was in stock at Redwood City), but it took way too long.
I expected it to take 5 minutes, but it wasn't on the shelf. After looking closely at the correct aisle (then frantically ), I pressed a button in another aisle to talk to an employee, but no one came after 5 minutes. I then chased the first Target stocker I found. They took me to the same aisle and called someone after they couldn't find the OXO sharpener (or any knife sharpener. This took another 10 minutes until a staff member came. He said it was not unloaded from the truck yet and he couldn't get it for me (and that there are indeed financial/staffing issues there)
The sharpener was fine, but experiences like these sour people's days. All together, it was about an hour of my day wasted. GET BETTER STAFFING REDWOODS CITY TARGET!
Disappointing to see that Target has moved away from supporting DEI initiatives and being intentional about including businesses of color. Until they address and fix this policy, I can’t recommend visiting this location.
The only redeeming part? The guy in the parking lot selling fresh, ripe strawberries. Honestly, he’s holding it down better than the store itself.
Walking in carts, are there the little baskets are there if you would like to carry, they have a Container that holds the cleaning cloths to wipe things down, they were already clean, but I always still grab one. full. It was ready.
The staff was very busy. Starbucks was full as always says a lot. But they were there if you had any questions it’s a nice place to sit after you do your shopping or even before it’s just to go over your list. You don’t have to order anything. You can sit in there and. You need to grab something to drink or something to eat geez, that’s just not Starbucks in there. You can get icee You can get pizza you can get salads so much they offer.
Very well stocked, Everywhere I needed to go was clean stuff was working pretty Moore on shelves!!
Totally satisfying This was a good trip and thank you so much target and Redwood City, California
The security guard that works here is very rude and disrespectful to the street venders I understand that the parking lot is owned by target but you don’t have to be a rude to someone that just trying to make a living. The other day I witness him go up to a teen giving flowers out of his truck he wasn’t even there for 2 minutes before he went up to his truck. It seemed like the teen was only there to drop off his flowers and to purchase stuff from the store but he rudely asked him to leave and told him he can’t sell here.
On the app I ordered and purchased two items and selected drive up and go, by the time I got there they only came out with one item and asked them where is my second item? They said “oh I don’t know!” So now I have to wait until the charge amount clears so I can submit a dispute through my bank! They seriously need to acknowledge online purchases selected by their customers like myself and others by making sure the developers update their app so we can too on our end!
The store in Redwood City CA provided variety of goods no doubt . My only and major issue is that there is no 1 around for help when needed. Only 1Billing counter is open .out of 4 I guess.No english speaking staff. Very disappointed. Had some query and the person doesn't know basics of english. The billing counter person asked some1 else to help but that lady just laughed and ignored.had to walk out without the info, was specifically there for buying that product.
I needed a mini pix camera and requested service on the onsite laptop and no help came, I asked a lady walking down the isle and she said she on her lunch break, ( horrible service), I asked if she can walkie someone which she did as walking away from acknowledging me. 15 min later and no help was assisted. I see alot of employees just walking around and. I one acknowledged me. This is horrible service in this location. Guest service need to be improved here. I will try to do the service help again.
WARNING! Do not sign up for Target Circle. I was prompted at the self-checkout kiosk to join and decided to try it. Within 5 minutes I regretted it. I asked the helper how I delete my fresh new account...He couldn't figure it out! I wasted an hour, first at Customer Service who forwarded me to outsourced Customer Service (lots of static and difficult-to-understand accents) trying to delete it. It took 3 people and 3 calls. It was one ridiculous circus, and they said I have to wait a few days to see if it they managed to do it and to assure my info was purged. Demand FTC's Click-To-Cancel law to solve this problem of companies making it easy to sign up and VERY HARD to get out.
Do not buy from this target!! Every time I use the app to purchase groceries and go to pick up, they are missing items or place gallons of milk with holes in them leaking all over my car!!! They continue to charge me for items they never even give me!!!! They are thieves!!! The employees are a bunch of odd people that act very creepy when placing your groceries in your trunk!!!! Thieves!!!!! I will report you to corporate!
Thanks to Manuel at the registers, we had an amazing experience at Target. He was incredibly kind and patient with us, and you could tell how naturally helpful and attentive he was. He handled everything with such grace, making our checkout smooth and pleasant. It’s clear that he’s in the perfect role for customer service. Thank you for making our visit such a positive one Manuel!
Love our Target! It offers one stop shopping with groceries & exciting merchandise that is reasonably priced at a very good value. My experience has shown well stocked shelves that are neat & tidy while being fun & interesting to browse through. My one wish is that they carry a greater selection of fresh produce.
The new Target Cafe is awesome. The Pizza Hut in here has new toppings like chicken and bacon. Make your own pizza for $6. It tasted amazing, especially the toasted crust.
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