Fast service, great price! They sent a tech out to retrieve my trailer rim and came back with a fresh tire installed. Way faster than a regular tow truck service.
My daughter and I got a flat yesterday along the I-5 southbound in Woodland as we were driving home with a heavily loaded sedan (moving items) and after SEVERAL hours of driving. We were tired and wanted to get home as soon as possible. I'd like to highlight how AAA Auto Towing was easy to communicate with by phone and by text talking me through spare or full sized options and sending a driver quickly. Mostly, I want to highlight how kind the driver was to my daughter and I. I had a trunk and car FULL of items and had to rearrange all the items in the trunk and place them within the already full cabin in order to bring back the damaged tire. This gentleman not only offered to help me, but was kind enough to stay with us till I was able to rearrange all my items and even ensured I got back on to the freeway safely.
This goes beyond anyone who has ever helped me in a similar situation, ever! As a tired mom, nervous to be with her young daughter and the side of I-5 with zooming vehicles and big-rigs passing by, this made me feel so much safer. This gentleman was my guardian angel. Thank you sir (driver), and thank you AAA Auto Towing for helping me out!
I recently moved to a new house in Woodland and lost my car keys, so I needed my car to be towed. I called a towing service, and they were able to move my car the same day within minutes. Nick, the driver, was excellent—professional, efficient, and friendly. I was very impressed with the service!
If I could have made it a ¼ star I would have!!!!! I called this company and requested a tow. I was told the driver would be at my house in a ½hr. An hour layer the person called back and wanted to make sure he had the correct number and address. I said yes and proceeded to wait another hour before calling back and being told the driver was NOT going ro come because I would not pay him before he had arrived. They had no intention of calling to let me know they weren't coming. I believe this place is a scam. DO NOT pre-pay them!!!!! I will also be reporting the to the BBB, and state licensing agency!!!
Ahubil was absolutely the BEST. I got a flat in the middle of co rd 17 and even though he is the dispatcher he came out and changed my flat tire. Less than a 20 min wait.
Auhdil delivered outstanding service, arriving earlier than expected. He clearly explained the process and even noticed my coolant was empty, showing me how to temporarily refill it. His patience and helpfulness were truly appreciated. Highly recommend his services.
After the first company said they couldn’t jump my battery and I would need a tow, AAA auto towing had the battery started in 5 minutes! So grateful ❤️. Thank you!
he helped me a lot! I was very stressed this was my first time having a problem like this with my car (the rubber had entirely came off of my front wheel). And I'm not ridiculously knowledgeable on car stuff. he took a lot of time to explain what he was doing, help me understand what a lot of things were, gave me advice on what to do with my wheels and reassured me. I am so thankful and appreciative of his service and his patience with me.
Responded in the time frame indicated and quickly solved the problem, troubleshooting to make sure there were no deeper issues. Professional and informative as well!
Joseph is an absolute legend. He was able to turn one of the worst experiences of my life into something bearable. He knew his craft well and was very helpful along the way.
GIVE. THIS. MAN. A. PROMOTION.
These guys are great! Friendly, timely, and incredibly knowledgeable. Joseph came out to tow my van today due to some intense grinding noises coming from a wheel which I thought might have been a bad wheel bearing. Jospeh immediately identified the problem - a rock stuck between the rotor and a shield on the back side of the rotor. He got the rock out in no time and saved me an expensive evaluation at the shop, not to mention the time saved of not having to go in to the shop. I’d call AAA Auto Towing any time for my roadside assistance needs. Thanks, Joseph!
David provided excellent customer service. He communicated the process and updates keeping me in the loop throughout the service. Grateful to him for making a stressful event seamless. I highly recommend this company for all your towing needs and services!
David was very professional and friendly when we had the blessing of meeting him. He taught us what he knew kept us informed and most importantly genuinely cared about the people he was helping. It's hard to find people like David anymore and we are grateful we had the opportunity to meet him. We appreciate him and glad he took the time to respond to us in a timely and efficent matter. We definitely are greatful for him.
Krista and Kenny.
David was AWESOME! Showed up, took care of business with a friendly and professional attitude, and had a key drop envelope for me to complete so I didnt have to go down to the shop myself. He dropped the key for me! THEN, he sent me a pic of the car delivered to the shop! Well done!
David towed my vehicle. He was highly knowledgeable, super patient, very careful, on-time, and highly skilled. 10/10! Best experience with roadside assistance ever!
My car died in a Parking Garage and three separate towing companies said they couldn’t do it. David with AAA was the first person to actually look at the car and figure out a way to get it out of there and to a good shop. He was also extremely helpful in helping diagnose what was wrong and recommended a good shop to get it fixed. Can’t thank him enough for saving our day!
My tire was flat and they came almost immediately! David called me to make sure I was safe and continued to update me on his whereabouts. He was so incredibly helpful and fixed my tire in just 5 minutes! Definitely call them if you need help!
I want to say thank you to David for the job he did towing my car. He showed up super fast and got me to the auto place in just a few minutes I appreciate when a company really cares by showing great customer service. Thanks again!
The Tow Service Crew dispatched was excellent! They were able to help me get my vehicle right to my home with great service. Appreciate them being curtious and kind.
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