Samantha in service is the absolute best. Her communication and availability to help is tremendous. We have a large family and it’s hard to have the car go down for service. Samantha is quick , efficient, and super understanding. Thank you for everything!!
We were buying a car for our daughter. After a couple of bad experiences we ended up at Gosch Ford and we could not have been happier. Jordan was a no pressure person that was great at walking us through the whole Bronco from fender to fender. So glad we ended up here and will be happy to bring our car in for service here also. Thank you. A happy mom
Great experience. Michael helped us out and we were able to successfully get the car we wanted in less than 3 hours at a great deal. I recommend this dealership.
Connie was very professional in her customer service abilities and was able to make me feel comfortable in completing my car sale. She answer all questions and went over all features. Her non pushy approach was very pleasant as I was treated with pressure type sale tactics at lake Elsinore.
Abraham is great to work with…. No pressure and just a great personality! You will feel his willingness to help with a kindness that’s very welcoming!
Overall a great experience with Eric the sales manager and Abraham
The best of the best right here. Communication is at its all time high at this place. Don’t hesitate to bring your vehicle for work at Gosch ford collision
Robert Toves had some of the best customer service I have experienced. I buy a lot of parts and was going online but because Robert is so knowledgeable and helpful I tend to come in and buy them from Gosch vs online .
Robert Toves, parts sales, was very helpful when supplying a wire harness for my Ford.
He even demonstrated how the plug worked to verify that it would work.
I really appreciate the great service.
Raymond is the best service writer I have ever had. He took such good care of my car and listen to all the problems I had. He and his crew took the time to find everything!! Thanks so much! Also thanks to Kristy for a fast and easy checkout!
Robert stoves in Parts Sales does an amazing job at assisting us and getting the necessary parts that we need in a timely manner. Robert has an amazing personality and I’m grateful for upbeat attitude and his work.
Exceptional Customer Service Experience at Terry, Jason & Chas St Ford Dealership in Temecula, CA!
I recently had the pleasure of visiting Terry, Jason & Chas St Ford Dealership in Temecula, CA, and I must say, it was an outstanding experience from start to finish. The team at this dealership truly goes above and beyond to provide the best service possible for their clients.
From the moment I walked in, I was greeted with warm smiles and a genuine willingness to help. The staff, including Terry, Jason, and Chas, were incredibly kind and attentive, making sure to assist me every step of the way in exploring leasing and purchasing options for a new vehicle.
What impressed me the most was their dedication to finding the best solution for my needs. They took the time to understand my requirements and worked tirelessly to secure a fantastic rate that exceeded my expectations. Their professionalism and commitment to customer satisfaction were truly commendable.
Overall, my experience at Terry, Jason & Chas St Ford Dealership was nothing short of exceptional. If you're in the market for a new vehicle and want a dealership that values customer service above all else, I highly recommend paying them a visit. Thank you to the entire team for making my car-buying experience a memorable one!
Kenn Olson is exceptional! Great customer service, he went above and beyond to ensure my Lincoln was taken care of in a short amount of time. I would definitely recommend GOScH Ford Temecula to anyone with ease! We will be coming back.
I have been with Ford since I was teen and have owned many Fords, blessed for the customer service and Chris Vecchi with FORD Temecula maintained the highest standard and professionalism. I came in a little frustrated but he kept me peaceful and was honest.
Mr. Carlos Lopez is always friendly, professional and knowledgeable whenever I stop by the parts counter at Gosch Ford in Temecula. Even when they’re very busy and short staffed, he is able to keep calm and help everyone in a very nice manner. He is great in customer service. Thank you Mr. Lopez. Kristy is also super friendly and helpful when checking out. She always has a smile on and ready to help. Thank you Carlos and Kristy for being great at what you do and caring for your work.
I was with my niece, Vicky Howe, picking up her vehicle. We had a few questions for the cashier and she was very helpful and patient with us. She directed us back to the service advisor for more information. Thank to Kristy the cashier for being so helpful and pleasant to deal with.
Timothy McCullough was absolutely incredible. We came in with two kids and he made the process of buying a car amazing. We had zero stress even with two kids! He was so accommodating and really helped the buying and selling process a breeze. Highly recommend!
Tim was a great help, extremely friendly and answered every question we had. Couldn’t have asked for a better salesman, if you end up stopping by Gosch Ford Temecula definitely ask for Tim. If I’m ever in the market for another vehicle, Tim at Gosch Ford will be my first stop!
Robert Toves is good sales.
Today, I bought the part for my van, and after he gave me a quote, I told him I got short money. Because of Robert wants to help me, he gave me discount for all parts that I need for my van. The points are safe time, no hassle. Everyone Happy.
I am very pleased with my first experience at Gosch Ford Temecula. Samantha Masuguchi did an exceptional job communicating to me the stages related to my repairs under warranty (she deserves a raise) :) also the technician I spoke to was very informative on what was taking place on the repair. Way to go Gosch Ford.
Thanks
Tod S.
My service Advisor Kenn Olsen, is awesome. I was expecting to pay full price for a battery that was no longer covered under my warranty. Kenn was able to discount it $10 off. I so appreciated that because whenever we can get a little bit of a break in this economy, it’s wonderful. Thanks Kenn for great customer service.
This was the easiest, auto purchase, I have ever experienced. Austin greeted us as we entered the lobby. We explained what we were looking for, he showed us our options. We went back into the office to discuss numbers and within minutes he returned with a deal we could not pass on.
This is my second vehicle I have purchased from Ford and I haven't been disappointed.
I appreciate the customer service, and most of all honesty.
Thank you, Temecula Ford for providing my family with a reliable vehicle to not only transport our family, but our business trailer!
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