This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews skew negative to mixed for Hello Subaru of Temecula Parts Dept. (overall 43/100). Many comments appear to describe an LKQ-style self-service yard in Rialto, so there may be mismatch with this Temecula, CA parts department—treat takeaways cautiously. Positives: some shout-outs to helpful staff, cleaner/asphalt lots, and decent variety if you check inventory early. Common issues: pricing feels high with add-on fees and per-piece charges, inconsistent website info and no phone help, long checkout lines, disorganized rows that make parts hard to find, slow service, and reports of rude cashiers. Verify stock, arrive early, and budget for fees.
What clients say about Hello Subaru of Temecula Parts Dept. in Temecula (CA)
Joshua from this dealer was phenomenal to work with! If you go through the servicing section and have the option to choose someone, choose Josh. He was very clear and fast while helping me with my Subaru. I came from out of town to visit family, so he was very understanding, hooked me up so I wasn’t over paying, and kind throughout the entire process. 10/10. Next time I’m in town, if I need a dealership, I’m coming to this one.
I had to come here for some parts. I called ahead to verify hours and was told they open at 8am (Google says 8 as well). I got there a little after 8 and they weren't open until 8:30. The sign at the parts desk also says they open at 8. The receipt I got from them states they open at 7am (see attached photo).
I'd recommend the Parts Desk align on when they are actually open to customers and then make sure those hours are accurately reflected in the various locations.
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