I rarely write reviews, but I had to take a moment to recognize the outstanding service I received from this towing company. From start to finish, every single person I dealt with was professional, kind, and incredibly helpful. What started as a stressful car situation turned into a smooth experience, all thanks to their exceptional team. The driver showed up quickly, was friendly, and treated my situation with the utmost care. But what impressed me most was how above and beyond everyone went—not just doing their jobs, but genuinely caring about my situation. In a world where good customer service can be hard to come by, this company sets the bar high. I’m so grateful for them and would recommend them a thousand times over.
Angel was an absolute angel he definitely was super quick and helpful i super grateful for him and the company for helping me with the best roadside assistance ever!!
7am on a Rainy day these guys were the only Company to answer the phone, they asked if i was ok and asked for the address, 20 minutes of waiting and i was being helped out. Customer service is something important to me and these guys know how to get things done. New customer for life, highly recommend!!!
Had a great experience with US towing specialist from the time I called to the time he showed up it was 30 minutes, very reliable, professional and prompt. William was my tow driver and I highly recommend using this US towing specialist. They’re highly safe and friendly.
I needed my Honda Accord towed to the mechanic shop and I am glad I chose this company. A tow specialist named Casper was very professional and careful with my vehicle. He was very friendly and gave me good advice regarding the repair of my car. I think overall the service was great! Casper made it easy to accomplish the task. I don't think I could have gotten a better deal because they are very affordable and I would say charge a fair price.
Son groseros y altaneros, solo quieren tu dinero, si tu auto cae en manos de esta compañía te robaran tu dinero y se creerán dueños y con derecho de faltarte al respeto... dice tener empleados y reconocí su voz cuando hablé con el personalmente, jamás le vas a ganar y si le das la contraria amenaza con no entregar tu carro, tuvimos la oportunidad de irnos a las últimas consecuencias pero necesitábamos nuestro carro y decidimos no pelear con personas dementes.
Perfect service, Carlos was good to me in various ways, he didn't only assist with towing my car but he ensured my car was taken to a reliable facility and took me home.
Professional service. Fast and reliable . I contacted what i beleive is the owner, very kind and his communication was outstanding when i called them to tow my 40 foot trailer. Called U.S towing Specialist and showed up within minutes thank you again definetly will be using them again.
I recently got into a car accident and needed immediate assistance to get my vehicle towed. The whole experience was stressful, but US Towing Specialist Inc. made the situation much easier to handle. They were incredibly responsive and professional. The driver arrived promptly, was kind and reassuring, and took great care in handling my vehicle. They clearly knew what they were doing and explained every step of the process, which made me feel a lot more at ease.
US Towing Specialist Inc. turned a difficult situation into a manageable one, and I can’t thank them enough for their quick and professional service. If you’re ever in need of towing, especially in a tough spot, I highly recommend calling them. They truly go above and beyond to help !!!
Carlos saw my lyft had had an accident n we were stuck in thee middle of the road h3 helped get to our destination and was very nice I couldn't have asked for a better driver
They were short staffed one day when i was on the side of the road on the freeway !! Got there very fast and the staff was very friendly and gave me updates when i called while waiting for them to pick me up, truly great service!!!
Best towing experience. The guy was cool, he told me about the towing experience and made me feel comfortable even though I was stuck in a bad situation with my car. 10/10 would recommend. Carlos was the driver, such a genuine person.
After waiting for about two hours for another towing company to show up and them not even answering the phone I called this towing company and said they can help me asap. Service went great and I would recommend to anyone in the area. That’s guys for the last minute help!!
I called Triple A when my vehicle broke down at a gas station near downtown Riverside and was given an estimated arrival time of 2 hours. After waiting an hour, the ETA changed to 3 hours, so I reached out to this company, which arrived in just 35 minutes. The driver even gave me a water bottle 100% recommended.
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