This rating is based on customer reviews, inventory size, pricing, and service quality
A & B Auto Repair in Perris, CA shows largely positive sentiment: many loyal customers praise Alfonso for professionalism, accurate diagnostics, no upselling, and fair pricing with quick (often same‑day) repairs. Several note better value than other shops. Still, feedback is mixed: a cluster of 1‑star reviews cite serious complaints—alleged theft, new scratches, poor communication, a fee for a simple check, long waits (even months), and cars sent off‑site—contrasting with the many 5‑stars. Wait times appear inconsistent. No clear info on inventory variety, yard organization, or part‑finding. Overall score: 81/100.
This is the second time that I use these guys. They did my brakes. Didn't rack up extra charges for doing extra work. Here is the best part. The brake guarantee is for a year, no mileage restrictions. What a great shop. Thanks for being better than anyone else.
This is the best shops in this entire area. Their service is fantastic. Out enyire family has been bringing all of our cars to them for many years. Highly recommend them!
I normally take my truck to Dodge in Tijuana, as the repair shops in inland empire are bad.I read the Google reveiws and found that A&B reveiws where good. Then I called and found to be different. I decided to give them a try. I'm glad that I did. What the Autozone engine check was incorrect. The 300 series the shop told me, made more sense, as I do work on cars. They fixed the problem and didn't try to upgrade to other things that other shops in inland empire would tell you to fix. If you want your vehicle fixed from an honest repair shop, this is the place to go. They already got another repair from one of my inter circle and he was pleased to. Keep up the good work, thanks
Very good place to go if you need anything done. Alphonso's the guy to go to if you want the true problem of your vehicle figured out. If I could give more stars I would. Also great prices
Don’t come here they steal your stuff i had a catalytic converter I was going to put on my car and they stole it and as well as other things I had in my car thief’s DONT COME
The comments everyone posting is the God honest truth. They took my foreign to his house. With German cars they don't know what there doing don't have a specialist. They steal from your cars the workers are the thieves so please listen to all these comments. Idk how there still in business. Do not submit others to this shop find any other besides this one. The dealership said they didn't do the jobs correctly. Please save yourself here for your money. Do okay ok at first then screw you over I'ma post the things they to my car on here
The man who runs this business and who I worked with directly, Alfonso, is very honest and did not take me for my money because I didn't know what was wrong with my car like most auto shops would. He is a very honest person who helped me when I needed it. I went in thinking I had a major transmission problem and I came out with just needing a new alternator. He saved me about 2 grand. 100% go here if you need any repairs done for your car. He will make sure he fixes exactly what you need and nothing more just for a little extra cash.
Want to do the engine light check, and they have nothing to do at that time, but it was still cost them 30 mins to help. And it’s 40 dollars to check the engine light
They kept my car for three months, no professionalism. Sent my car to someone else’s house for them to work on it, and was told it will be ready “next Friday” for three months straight. TAKE YOUR MONEY SOMEWHERE ELSE
After getting a estimate from puilidos auto repair for new heater hose for 700 dollars I looked up A & B and got it done for 180.. Honest shop and I'm 500 dollars richer
Alphonso is a very good mechanic. If it's not a major issue he'll usually have you back rolling before the day is over, although he is always busy. That's how the good mechanic are.
The worst place ever. The owner has zero work ethic. He made me take my car 3 different occasions. Made an appointment at time he set 8 AM never called back with car diagnoses. Finally went went to pick my car at 4 PM since he didn’t had the decency to let me know he was not interested in doing business. He did not apologize left on another car like a coward and told my husband that he left the keys inside the car. He has the right to refuse business to anyone but should men up and tell one when he is not interested in doing business with you.
Website
