Performance towing & off-road recovery & Auto Body & detail in
Mammoth Lakes (CA)

We got stuck in ice off road and this was absolute life savor Juan was so quick and calm and respectful I cannot recommend this service enough. He was so patient with us which is extremely important is a chaotic situation like being stuck off road in ice. 10/10 service, extremely fair price, an absolute legend.

⭐⭐⭐⭐⭐ I cannot recommend Performance Towing in Mount Mammoth, CA enough. Juan and his two team members were absolutely on it from the moment they arrived. They quickly assessed the situation and carefully analyzed the safest way to recover my vehicle from deep snow. Their professionalism and expertise were obvious right away. Not only did they pull me out safely and securely, but they also followed me out of the deep snow trail to make sure I made it through without any further issues. Juan stayed in constant contact while locating me, sent photos of their location so I knew exactly where they were, and provided clear, detailed directions throughout the entire process. They also worked directly with my insurance company and handled everything seamlessly, which took a huge amount of stress off my shoulders. Juan is an exceptional vehicle recovery expert. If you don’t call Performance Towing first for your recovery needs, you’re making a huge mistake. Truly five-star service from start to finish.

Do not bother to call these people to help you. This is the worst tow company I cannot believe AAA allows them to have a contract. I am filing a formal request for this company to never have access to the AAA customer base again. If you are stranded, they will FIND a reason not to help you. It’s pretty unbelievable the way they treated us when we clearly needed help. They had every capability to help, we had the resources to get the van towed and they literally left us stranded. ZERO cares given.

Juan was excellent! He came to unlock my vehicle and then I discovered the battery was dead. He returned to take care of the battery issue and did all of this with such a courteous and pleasant disposition. After a long day on the slopes, it would take someone or something very special to get me to write a review, yet here I am and that’s because Juan was really fantastic. I highly recommend!

These are very dishonest people. I called AAA and gave coordinates and they told me performance towing accepted the call/coming in an hour. They never showed up, they never answered the phone. 10 hours later they said they can come out for 500 dollars. AAA said there was no info given that they couldnt tow us or that we had to pay out of pocket. Sounds like performance towing get info from desperate people who call aaa and then have their own side gig scam going on by privately messaging us to squeeze us for anything they could. We ended up getting ourselves out. No thanks to aaa or low life juan from this scam place

We were stranded on Mammoth Mountain due to Sierra storm. They couldn't dispatch for 2 days due to road condition but finally they were able to get us out!! Juan went out of his way and picked up parts for us too for car repair. 5 stars!!! Thank you guys!!!

I had a fantastic experience with Performance Towing and Auto Body Detail in Mammoth Lakes, CA! I got stuck and needed a tow after some unexpected car trouble on a trip, and their team responded super quickly—even in a remote area. The driver was professional, friendly, and made sure my vehicle was handled safely without any damage. Pricing was fair, and the whole process was stress-free. If you’re in mammoth lakes and need reliable towing or auto services, these guys are top-notch. 5 stars all the way! Thank you guys!!!

They are never there even after you make an appt ( with David) for a certain time they acted like they had no idea who he was! I always always try to shop locally!. ALWAYS! But it is hard when people make up their own days/hrs etc..ughh!!

Performance Towing and Auto Body is a family run business and they are fantastic! We were in an accident Saturday evening and Juan and his family came and towed our vehicle to their yard for storage. Our vehicle was totaled, so we had to collect our personal belongings the next day. Junior, even on his day off, met us at the yard and let us in to collect our belongings. We were having a rough weekend, but Junior was so kind and empathetic, he never made us feel like we were an inconvenience. He just offered to help the best he could. Thank you so much!

Juan was very persistent and came to help us by wild Willy hot spring when our truck needed a jump. Very informative and lighthearted. Definitely recommend this company for any troubles!

ABSOLUTELY UNACCEPTABLE AND DANGEROUS SERVICE My father’s Jeep broke down on the narrow, two-lane Lake Mary Road after a large nail punctured the radiator. He was stranded in an extremely hazardous spot, blocking a lane on a winding, high-traffic highway with no emergency shoulder. It was a life-threatening situation, and AAA quickly dispatched this towing company with an estimated 25-minute arrival time. When Juan from the tow company called, he was already aware that we were blocking traffic in a dangerous location. Despite that, he said he wouldn’t come until he received confirmation from the repair shop and then hung up. No concern, no urgency, and absolutely no professionalism. It was outrageous. We contacted AAA again, only to find out the tow company had canceled the request without telling us. AAA reordered the tow and even called the police on our behalf due to how unsafe the situation had become. The next call we received was from Juan Jr., who also made it clear they wouldn’t be coming until they confirm with the auto repair shop who’s line kept going to voicemail. I’ve used AAA for years and have never once heard of a tow driver needing confirmation from a repair shop before assisting a stranded vehicle, especially in an emergency. We were completely abandoned by this company, left to manage a serious safety risk on our own. Thankfully, the Mammoth Police Department arrived and handled the situation with total professionalism. After an hour, still thinking a tow truck was on the way, the car cooled down enough and they helped us safely reposition the vehicle off the road. Even they told us they’ve had repeated issues with this same towing company. If it wasn’t for AAA and the outstanding local police, this could have easily turned into a major accident. I rarely leave negative reviews, but the complete lack of help, compassion, and basic human decency from Juan and his son was appalling. Avoid this company at all costs. Their negligence could cost someone their life.

Juan is an absolute lifesaver! Our car’s engine overheated while driving up the mountain in Mammoth Lakes and we found ourselves stranded on a steep roadside just as the sun was setting. It was stressful and a bit scary being stuck in such a remote spot. Juan showed up like a hero — not only did he quickly help assess and solve the issue with our car, but he also took the time to escort us all the way down the mountain to make sure we made it safely back to our cabin. His calm energy, kindness, and above-and-beyond attitude brought us peace of mind during a really overwhelming moment. If you ever need help in the Mammoth area, this is the place to call — and Juan is the guy you want. Truly grateful for his help and would recommend this service 100 times over!

Juan and his family were able to recover our stuck vehicle which we high-sided in snow. After speaking with Juan, sending our location & picture of the vehicle, they were able to help. They arrived quickly, winched us out easily. Friendly, professional, and a very reasonable price for a prompt recovery. Highly recommend. Thanks again!

Juan was amazing in helping me out when my truck had mechanical issue in mammoth and I had no way to get it back home, he came thru and had my truck towed 242 miles. Juan was very prompt and responded quickly and was totally willing last minute to help me out. Amazing service

Great service! Performance towing sent out a team to help me tow my car to Bishop. They were very professional and gave me plenty of options. They saved me from a tough situation!

"eagle eye" juan, from performance towing, saved the day. woke up this morning with a flat tire. called AAA and he showed up promptly to fill my tire with air to see if it would hold long enough to get me to the gas station for a patch. he then inspected it to see if there was any damage along the sidewall --when he noticed a very small nail. the gas station was able to patch it up. really grateful for juan, and his kindness and professionalism. 10/10 would recommend.

Today I hit a deer on hwy 395. My car was damaged and part of the plastic splash under carriage was stuck under the driver front tire. AAA sent Juan from performance tow. He arrived quickly and got us back on road in a short time. Jaun is my hero, I never would have made it home to Sacramento without his kindness and skill. Thank you sooo much.

This is the worst towing experience I ever had ever experience my whole life. My car ran out of battery in the snow. So we called AAA and ASKED for a towing. We asked AAA the status of the tech and the tech said that he called us and we hung up on him. Even though we did not receive any calls. Finally Juan Tapia arrives about 30 mins late in a jeep SUV and not a tow truck. Which what we requested for. The tech was very unprofessional and unknowledgeable and he destroyed my car. My car still had some battery when he came, after his attempt to fix it all of the sudden my car has no life. I couldn’t close my door anymore and it was snowing! He was getting mad at us because he couldn’t do his job properly. So we called AAA again and asked to send a different company. Unfortunately they’re sending the same company and technician again. The tech was suppose to arrive at 9:04. We tried calling him. He didn’t answer, nor did he show up. THINK ABOUT THIS were stuck in the freezing snow since 6:24am with no heater, but 2 open doors. What really got me very angry is that AAA agent said that he offered us to have a wood-slate and that we declined. Which he lied to AAA about he never offered anything. WHO WANTS TO BE IN A FREEZER FOR 4 hours? Don’t ever get services from this company it’s a shame to have these guys in mammoth. TERRIBLE.

I hit a deer over the summer and Performance towed me and fixed my car. They were timely to the tow and did good work. They are really nice people and were pretty responsive. Sometimes they were slower to respond or do something, but I know they are short staffed and one of the only body shops in the area, and a few parts were backordered. They still finished fixing my car pretty quickly compared to how backed up some of the other shops in the area are, and they tested my car multiple times before handing it over.

Juan is amazing! After five years in my van I finally got stuck more than I could handle on my own. I was back on the forest roads and Juan showed up super fast and made light work of my Promaster van pulling me out with ease. He even stayed and helped guide me down the steep road backwards until I was safe and back on familiar roads. Thank you Juan!! I will always recommend this company.

****DO NOT USE THIS COMPANY!! KEEP READING**** This is the most unprofessional service I have ever received. I got a flat tire so I called AAA to assist. They sent this company. The estimated time of arrival was supposed to be 30 minutes. They showed up 2 hours late. I called for an updated eta and he asked me,” Did you drop the spare and change the tire.” I replied,” No, that’s the service you are supposed to preform.” When he arrived he asked me to help him change the tire. I said no, that’s why we pay AAA. He got upset and refused to change my tire. He then called AAA and lied to AAA stating: “I refused the service provided.”When clearly that was not the case!! One of the most laziest people I have ever dealt with. If you’re in Mammoth and have vehicle issues - DO NOT USE THIS LAZY, UNPROFESSIONAL COMPANY

Amazing tow company. Juan showed up in a timely matter and had the car on the way to the shop within minutes. Juan was very nice and professional. They had no issue towing my car all the way from Mammoth to Bishop. Anyone who wrote a bad review on here doesn’t acknowledge that we live in a mountain town, and everything doesn’t revolve around you like it does back in LA.

Performance Towing is very irresponsible. They refused to tow me 1.6 miles away to an auto service shop to get my car fixed. Waited 9 hours. They used the excuse that it had snowed, which is non-sense, because the roads were clear. Also , they refused to take AAA’s even after the roads were clear. I talked to some workers in my condo’s office and they said the driver, Juan, is known for being lazy, not wanting to help people, and only doing easy jobs that do not inconvenience him. I’m lucky to have friends there or else I would have to call 911 because the temperature outside was 10F, and had nowhere to go after checking out of my lodging.

We were in Mammoth back in July for a family vacation and when we hit a deer in our brand new car, Juan and his team at Performance Auto-body came to the rescue. We live 350 miles away from Mammoth so we had to leave our car in his hands and he exceeded all of our expectations. Our car looks brand new and we are so pleased with how thorough he was with all the repairs. He was excellent with his communication all throughout the process and we would highly recommend his business to anyone who might need it. Thank you Juan!

Juan and his team were very professional. We were referred by Chrysler road trip assistance while our car was stuck in a snow pile. We have 2 babies in the car and were so worried. Juan came in less than an hour and got our car out in less than 10 minutes. He could have over charged us with the situation we were in but he didn’t. The lady that was helping him was very nice and helping us to stay calm. Thank you so much again!!

Have used both services, auto detailing my black truck and they did an excellent job detail inside and out, made my 16yr old truck look straight out of the dealership again & ceramic coating definitely helps maintain my paint in great shape. As for their towing I was out off roading and snapped my u-joint called Juan and he was able to track me down out in the woods and tow my vehicle back into town. All these services were done in a timely manner.

Holiday weekend, flat tire on the 395, they arrived with in the specified time frame AND a company Jeep to pick up the rest of the family. We were told by roadside assistance that only 2 people could fit in the tow truck and we are a family of 4! No UBERS around!! They were a lifesaver. Took us to Enterprise and made sure we had a car to continue with our trip. Thank you Performance Management Towing for salvaging our holiday weekend!!