New Era Auto Collision in
South Gate (CA)

The service was amazing work on my car! made it look brand new as if there was never any dents! The customer service was top tier! Definitely recommend!🤩

Highly recommend - My overall experience with New Era was great. The entire staff is friendly and helpful. I mainly worked with Raul the manager of the location. He was very honest with pricing and time frame of work. He kept me informed throughout the entire process. My car looks great, very happy!

New Era Body Shop went above and beyond to make sure everything was handled the right way. They communicated clearly and never left me with unanswered questions. Raul was amazing—he stood on my side the entire time and helped get all the information needed so I could get my car back after my accident. I truly felt like they had my best interest in mind.

Stay away! This shop has held my car since Sept 2025 and is demanding $30k to release it. They also forged my signature on a $5,000 check from my insurance company and lied about receiving it until I produced the evidence. I have had to involve my insurance company’s fraud department. Avoid at all costs.

Avoid this shop at all costs; they are holding my vehicle hostage and engaging in predatory billing. After my car was declared a total loss, New Era Auto Collision blocked me from retrieving it, changed their hours without notice, and cut off all communication while intentionally accruing massive fees. They have escalated their demand from $7,000 to an outrageous $30,000 via a lien company—all without ever providing storage disclosures, signed authorizations, or supporting paperwork.

This shop refused to release my vehicle after my insurance declared it a total loss unless I paid storage fees. They forged my signature on a check that was not meant for them, then took forever to refund the insurer. They provided no paperwork or rate breakdown, blocked my number, and sent a $30,000 storage invoice after previously discussing a much lower amount. The staff also behaved unprofessionally and made me uncomfortable. I do not recommend this shop.

Highly recommend this shop for their professional service and great customer care. Flawless finish, car looks good like new(: LOVE IT! Thanks guys!

Office Representative Mayra is very knowledgeable, helpful, efficient, bilingual and respectful. All New Era Bodyshop staff very respectful and highly skilled I would highly recommend Five stars

This body shop did a great job in my car looks brand new. They are a reliable shop. I recommend them. Thank you!

I couldn't be happier with the work done at New Era Auto Collision. I brought my car in for a front bumper repair and paint job, and the results are flawless. The paint match is perfect—you can't even tell there was ever any damage. The team was professional, kept me updated throughout the process, and finished the work right on schedule. If you want high-quality craftsmanship and honest service, this is the place to go!

From the moment I brought my Lexus RC 350 Raul provided outstanding customer service. I was disappointed when my car was involved in a hit and run but the outcome of the car came out amazing. I recommend anyone who needs their car repaired to pay them a visit. Thank you guys!

I brought my car here when I got sidewiped I brought to new era collision they fixed everything and parts came all good and nice

Went into New Era Collision after an accident they changed and painted my bumper on my car. Customer service is great and they tell you everything you need to know throughout the process. Will get the job done as soon as possible, they only use OEM parts for the vehicles they repair will recommend!

After being involved in an accident, I made the most prudent decision to take my new 2025 Chevy Traverse to New Era Auto Collision. While I was initially disappointed to learn that my brand-new SUV would require repairs, I felt confident in my choice of this shop after speaking with Juan. Juan provided me with a comprehensive explanation of the repair process and answered all my questions thoroughly. While I had expressed my preference for original parts, New Era Collision’s commitment to using only factory components ensured that my concerns were addressed. His professionalism and detailed explanation of the time frame I was anticipating were invaluable. Upon dropping off my SUV at the shop, I was greeted by Enterprise, which arranged for my rental vehicle. The process was seamless and hassle-free. Customer service has always been my top priority, and New Era Collision excels in this area. My calls were always answered promptly and professionally and or I received a call back almost immediately to address any questions or concerns I had. I received a call informing me that my vehicle was ready for pickup, and exactly one week later, I was delighted to see my SUV repaired and restored to its original condition. The paint was impeccable, and I was fortunate to receive a lifetime warranty, which further enhanced my satisfaction. I highly recommend New Era Auto Collision to anyone seeking a guaranteed job well done.

Amazing body shop !! Second time taking care of my car very professional and excellent customer service from the moment arriving, helped me out on EVERYTHING I needed help with helped me out with my insurance when they were giving me very difficult times they took care of everything VERY PLEASED DEFINITELY 100% RECOMMEND!! Amazing team!! They also took the time to detail my car before picking her up thank you NEW ERA TEAM!!

I had my car’s body work done at Era Collision. It was a blessing and a beautiful job! The car looks amazing! The people were absolutely wonderful! Once the car was fixed, I took the car to the dealership to get some items and the salesman asked me what year was the car. When I told him it was 2011, he was shocked and said it looked awesome! I got these remarks when I took it to American Tires and the neighbors! I highly recommend this place hands down!!

I recently had my car repaired at New Era auto collision and I couldn’t be happier with the results. From the moment I walked in, the staff was friendly, knowledgeable, and transparent about the repair process. The repairs were flawless- my car looks brand new. They even detailed it before returning to me. Highly recommend this shop for anyone needing reliable, high quality collision repair.

New Era Auto Collision did an amazing job! Again! I have been a customer since 2024. This is my second time bringing my vehicle here. I came back because they did a great job the first time . Took my vehicle back a second time, and they also again did an amazing job! Juan is always very helpful and detailed on explaining the process. Very professional . They always stay in contact with updates. Great customer service, but overall always happy with the work they do. And at the time for pick up, my car is always shiny completely washed and detailed. Very satisfied with the service they provide. I only trust New Era Auto Collision no one else. I strongly recommend them.

I recently took my car to New Era Body Shop for repairs, and I couldn’t be happier with the results. The team was professional, efficient, and clearly takes pride in their work. My car came back looking flawless — like nothing ever happened! The entire process was smooth from start to finish. If you’re looking for quality work and great customer service, New Era is the place to go. Definitely a 10/10 experience!

⭐⭐⭐⭐⭐ 5/5 I had such a great experience at New Era Auto Collision! From the moment I walked in, their customer service was top-notch. Juan and his team went above and beyond to make everything as easy and convenient as possible for me. They were extremely accommodating with my schedule, even offering to remove the bumper temporarily so I wouldn’t be left without a car—something I truly appreciated. Not only did they fix the issue I originally came in for, but they also went out of their way to repair a dent I hadn’t even mentioned. On top of that, they returned my car completely clean and looking impeccable—it honestly felt like I was picking up a brand-new vehicle. The pricing was more than fair; in fact, for the level of service and attention to detail they provided, I expected to pay much more. Huge thank you to Juan and the entire team for their professionalism, care, and excellent work. I highly recommend New Era Auto Collision to anyone needing honest, high-quality auto body repair. You won’t be disappointed!

Highly Recommend New Era Auto Collision! I had an amazing experience at New Era Auto Collision. From start to finish, the customer service was professional, honest, and friendly. They kept me updated throughout the repair process and finished the job faster than expected. My car looks brand new — you’d never guess it had been in an accident! The quality of the work is top-notch, and they really care about doing things right. I’m so glad I chose them and wouldn’t hesitate to go back or recommend them to friends and family. Thank you to the whole team at New Era!

The staff here were very friendly ! Shoutout to Juan and mayra for being so patient with me whenever I had questions, they were so accommodating and helpful ! They did an amazing job fixing my car. I will be recommending them to my family and friends !

New Era Auto Collision has amazing service! They make the process so easy and stress free. I love their top quality work and their amazing service. They are very professional, always update you, and have great communication skills. My car was involved in 2 car accidents within the span of 3 months and I brought my car here both times and they were so helpful leaving my car looking brand new every time! I 100% recommend anyone who is looking to get work done to their car.

New Era Collision did a fantastic job on my car! From start to finish, they helped guide me through the whole process after my accident. They communicated directly with the insurance adjuster, helped me get a rental car through my insurance, and made everything as smooth as possible. My front end was badly damaged including the radiator, condenser, fan, and more but they made sure everything was replaced properly, scanned with the computer, and all the sensors were calibrated. The car came out looking and driving like new. They really go out of their way to help you as much as they can and even worked with me on a few things behind the scenes, which I truly appreciated. Overall, excellent service and top-quality workmanship. Highly recommend.

I recently had the pleasure of working with new era auto collision to fix my suv they kept me updated from start and finish very communicative and would definitely recommend this auto shop!!! very happy and pleased with the ending results

I recently had the pleasure of working with New Era Auto Collision, and I couldn’t be more impressed with their service. From start to finish, the team was professional, attentive, and made sure I was well taken care of. They made the entire repair process so much easier, and I could tell they truly cared about providing quality service. The facility itself was clean, organized, and welcoming, which further assured me that my vehicle was in good hands. A huge thank you to Mayra, who was my main point of contact throughout the process. She was incredibly helpful, kind, and kept me updated on the status of my car every step of the way. Her communication and attention to detail made the whole experience stress-free, and I felt confident knowing I had someone so reliable assisting me. If you’re looking for a trustworthy and professional body shop, I highly recommend New Era Auto Collision. They exceeded all my expectations!

The best repair shop I trust them and recommend this shop! Thank you Juan for going above and beyond to help make sure my car looked amazing. Great job and nice staff, will recommend and come again if I need to! Very happy with results